Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
13,610 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Kia Soul seat belts / air bags problems

seat belts / air bags problem

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2014 Kia Soul Owner Comments

problem #3

Aug 262015

Soul

  • 33,000 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Kia Soul. The contact stated that the rear middle seat belt failed to tighten. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 33,000.

- Tampa, FL, USA

problem #2

May 022014

Soul

  • 3,850 miles
Shortly after buying my new 2014 Kia Soul in March 2014, I noticed that acceleration delayed usually from a stop light, stop sign or stop/go traffic and would need to pump gas for car to move then it will take off quick and almost become out of control, also feels as though lose power steering and proper braking. Dealer service could not find any error codes on scan so no fix. After 2nd attempt to look at problem I was told by service manager that if I was driving in eco mode that could be the issue. If Kia knows this why even offer that mode? I also have a problem with the passenger front seat belt that only allows slight movement before it locks tight and does not retract without unlatching completely. Upon inspecting other cars on lot with service manager we found the optima, Soul, sportage all do the same thing on passenger front only allowing extending the seatbelt/or movement about halfway forward before it locks and will not retract. The gas mileage listed on window tag was over-inflated at 27 mpg it seems to average closer to 23-24 mpg. Finally I was in an accident which I rear-ended someone at stoplight and while I felt there should have been plenty of time to stop the brakes did not feel as though they worked at all, the car just kept going, the weather was dry. It was suggested by a brake & tire specialist to go to dealer for full inspection, but I hesitate to return to Kia do to all my other issues that canżżT be figured out because the diagnostics can never find an error code. I will be taking my car in for a complete tear down by a 3rd party brake specialist for brake/sensor/master cylinder inspection as I don't even feel safe to drive this new car with approx 17,000 miles. I have since opened a case with Kia consumer assistance due to the many ongoing issues.

- San Bernardino , CA, USA

problem #1

Mar 312014

Soul 4-cyl

  • 3,980 miles
As I was driving I had a sudden stop and my child was thrown from her seat as far as to the middle console from the back middle seatbelt. Upon investigating why this happened I noticed that the seatbelt retention was improperly working. As you pull it out it will not retract back into the seat as designed. I was scared and hysterical because lord forbid if there was a collision my child could have been ejected from the vehicle and thrown out the front windshield. I called the dealership to see if could get it in the shop that day March 31,2014 and they were so swamped they made me an appointment for today April 2, 2014. I am so disappointed in the way this situation was handled on today the service dept. Played me in saying that it was tangled within the seat. There was no such thing the seatbelt moved freely locked at some points and didn't lock at some points I have video footage to show just minutes before taking my vehicle into the dealership right in front of the dealership. This type of safety issue needs to be rectified immediately before someone gets seriously hurt. On this specific day was the only time I used the middle seatbelt. I can't stress enough as to how much I'm a stickler for safety and especially seatbelt safety that this has happened in a brand new 2014 vehicle off the showroom floor. I bought the car on around February 22, 2014 I have been seen in evergreen Kia 3 times as of today since I've owned the vehicle. Please don't let this complaint slip or fall into the cracks.I will follow through on all paper work filed for this and other future safety issues with the vehicle. I may be contacted at any time of day for any questions pertaining to this safety issue. This is major because seatbelts are made to enhance the safety of a life if worn properly in any vehicle. As I research Kia has had a recall on the sportage and Kia Soul for 2011 & 2012.

- Hammond , IN, USA

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