This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving 35 mph on hwy US1, car in front of me rear ended the car in front of it. I placed foot on brake and didnt seem to be slowing quick enough. I then placed both feet on brake to stop and still hit the car involved in accident.
When approaching an intersection, the brakes failed on my wife's 2015 Kia Soul. She pressed the brake pedal several times, but they never pressurized. Fortunately the airbags worked well, and she was not seriously injured in the accident. The driver and passenger in the other vehicle left in an ambulance. I tested the brakes once the vehicle was at the body shop, and they did not pressurize there either. The car is 9 months old, had roughly 9,000 miles on it, and has not had any mechanical work performed on it.
Low/soft brake pedal, the brake pedal goes almost to the floor before brakes engage. This car was purchased new but the brake pedal has a great amount of "travel" in it before the brakes stop the car. Dealer refuses to acknowledge there is a problem with the brakes or to make repairs.
Car would not brake as it pulled into a parking spot. Ended up stopping in a storefront. No significant visible damage. No airbags deployed. All three passengers (incl one 3 yr old) were completely unscathed.
- San Jose, CA, USA
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- Edgewater, FL, USA