This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving at night on the street and on the freeway, the headlights begun to flicker on and off when using the turn signal, and will turn off completely for a few seconds then turn back on. Also, the headlights will randomly flicker. I replaced the headlight bulbs but it did not resolve the issue.
For over a year, I've had the engine light illuminate a dozen times and everytime I've had to visit my dealership to have the system scanned and always reports error code: P050A. I've been told by the shop that Kia is aware of the issue and no fix is available at this time. Having to constantly go back to the dealership shop for an error on Kia part is rediculous and has cost way too much of my time and added mileage. A year of the same story, "awaiting a fix" and no updates, timetable or sign that Kia actually cares and is working on a resolution. Not sure what their engineers do all day but this is rediculous.
While driving 70mph on a highway, my Kia Soul spontaneously burst into flames underneath a stranger stopped with a fire extinguisher luckily. Fire dept says had we not used the extinguisher, my car quite likely would have exploded. Prior to incident, I had no warning lights on, no oil leak, oil needed changing soon but wasn't too low. There was no collision.
1. I experienced this twice now. Driving down an ally the vehicle turned off on me. The second time I was parked ran into my house came out and it was off. Luckily I wasn't on the highway at the time of this happening. Also in somehow lock my keys in the vehicle when I came out to grab something from the trunk. 2. you'd think a 2015 vehicle wouldn't let you do that especially with the keyless entry. 3. also I'm noticing a vibration in the idle when sitting parked with the engine on. 4. while in cruise control I noticed that the car does not stay at a consistent speed especially going up and down hills. The vehicle loses speed within a 10 to 20 mile per hour range.
Engine abruptly failed on freeway and is no longer operating. I was operating the vehicle at approximately 60 mph as I exited the freeway. Immediately the engine began making knocking noises and jerked. I pulled over and the vehicle had to be towed from directly off the freeway. This was a well maintained and operated vehicle with service records to prove it.
- Salida, CA, USA
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While driving in neighborhood came to a stop and when I proceeded to go my car wouldn't move and I was pressing on gas pedal, 5 seconds later my car accelerated really fast and suddenly and I almost rear ended the car in front of me. The delayed shifting has almost caused an accident three times now! I don't feel safe driving my Kia and I just bought this car 2 months ago. Also check engine light comes on and code read is P0420.
I brought my vehicle up to benson Kia to get recalls repaired on my 2015 Kia Soul. There were issues with the catalytic converter due to a recall and I was informed by the servicing station at benson Kia that the issue was resolved. There is a rattling noise that is coming from the vehicle. Before I drove my vehicle off the lot the ratting noise was still present. I asked them to look at the vehicle before I drove off the lot. The mechanic brent looked at the vehicle and told me that it is the resonator making the noise and it is from a build up of gas fumes from the exhaust. I was then informed that the resistor falls out of warranty. Prior to getting the recalls repaired I never heard the noise. The dealership is not wanting to fix the issue that was caused by them changing the catalytic converter and told me that they no longer help me as their me chi sonics have done all that they could and they refused service on my vehicle. They then proceeded to inform me to go to a different Kia dealership to have them look at the vehicle. The dealership is approximately 30 minutes away from me and I am unable to get the vehicle to the shop
When turning on the ignition nothing happens. The dash lights go on but the car doesn't start. After a few tries it will start. Sometimes a short hesitation, other times it will take several tries. I have a new battery.
I was driving down chuckanut drive. Windy road, I came to a corner going 15 mph then it felt like the engine turned off. So I pullled over to see. When I stopped the engine was still on so I put it in park turned the car off and opened hood checked oil everything seemed fine start driving again I noticed it was very touchy on gas pedal you couldn't really accelerate. I get like 2 miles down the accelerator stopped then it just had the worst noise coming from engine and the dash light said oil was blinking ! I couldn't go any further! I sat there for a couple hours finally got a hold of cab company that brought me oil I put it in and still the worst sounding noise coming from engine. My friend came and got me and my car is still on chuckanut! as we speak I'm trying to figure out what to do next chuckanut is on highway 11 in wshington state the car was in motion and now is parked on pullout on chuckanut drive
Ever since I replaced ed my battery 1/30/2020 I am having intermittent starting issues, I have taken the car to the dealer on several occasions and they are not able to find the issue. Online there are many forums with hundreds of people with the same issue. Kia does not acknowledge any recalls or issues but yet we are all dealing with cats that won't start
I took my 2015 Kia Soul to miami lakes Kia twice in December 2019, to check a clicking noise when turning both left and right, more consistently when turning right. I'm not sure but I have an inkling that this noise may be related to a problem with the steering column, cv joints or the axle. When I picked up my car the 1st time, as I made a right turn, I heard the same clicking noise. I called service and let them know that I still heard the noise. I returned my car a week later and took a test ride with two technicians, one technician informed me that the the noise needed to be louder for them to repair it. His claim seems unreasonable, especially since everyone who rides in my car hears the clicking noise, and there is obviously a mechanical issue with the cars steering or something related. I had my car checked at tires plus, the clicking noise was duplicated on the test drive and the mechanic informed me that this is a recall issue and to take my car to the dealer. Also, on February 21, 2020, the car battery that I purchased on July 31, 2018, died. This battery did not last 18 months (36 month warranty).
Car would not start when start button depressed. Lights on dash and radio come on but car will not start by pushing on button either with finger or smart key. In the past, the car has eventually started but not today. Dealership has checked car twice with no correctve action even suggested. They say the have no idea for repairs because car always starts at the shop. They suggest having the car towed to the shop when failure occurs and hope the car will not start when it gets to shop. The battery is new. Car was at the dealership for routine maintainence Tuesday, it is Thursday and the car will not start after many attempts. On two occasions I sat the smart key in the cup holder after a failed attempt and the car started without me pushing the start button or having my foot on the brake pedal. It seems there are several postings about this issue on the internet with no resolution forthcoming. It is quite frustrating!
My 2015 Kia Soul base mt is having trouble starting the key won't turn over the ignition. Or the ignition will turn and get stuck to where you can just pull the key out
While getting ready for a 160 miles trip, a friend of mine check the engine oil and for our surprise it was off stick..no oil but the light on the dashboard never got on as a warning. I took it to walmart and yes, they made the oil change with the note on papers that it had little oil only...why this happened on a Kia Soul 2015 with almost 50,000 miles"..I don't understand and what might happened if I were going into the 160 miles trip without oil"..very risky..I think
Car won't start when cold. It happened when it has been sitting for longer periods of time over 3 or 4 hours. Can be jumped to start, and if I charge it over night it will start 2 or 3 times but will then not start. When trying to start it makes a series of clicks and the instrument cluster will flicker. It began the winter of 2018 and was fine all spring, summer and fall. Now that it's getting colder again it is back to not wanting to start
The car computer is not registering the correct gear the car is placed into, thus causing the car to bypass critical safety features. The car's power train, electric systems, and fuel systems fail intermittently as a result of failing neutral safety inhibitor. The car reads that the gear is in drive instead of park and will not turn over. Thousands of other Kia customers are reporting the same issues since 2010 with no resolution. Dealership service centers have not been able to help the customers because the diagnostic tools do not pick up on this signal failure. The send car owners away saying the vehicle is in great condition only for the car to stall on the highway unexpectedly a few days later. This is dangerous and the customers have been given no option but to drive a vehicle with serious safety issues. Just check out the numerous youtube videos of customers all having the same issues across multiple Kia models starting in 2010.
The contact owns a 2015 Kia Soul. The contact stated that while driving at various speeds the vehicle would randomly stall however, moments later the vehicle would restart. The contact also, stated that the vehicle has failed to start on several occasions. In addition, an electrical burning odor was present inside the cabin as well as a humming and a clicking sound was audible coming from the dashboard. No warning lights were illuminated. The battery was replaced but the failures continued to occur. The vehicle was towed to the local dealer sun trip Kia (6263 South lumber blvd, St. Louis, mo.) but the cause of the failure was not yet determined. The manufacturer was not notified of the failure. The failure mileage was 54,000.
My vehicle is having issues starting. The starter and battery have all been replaced already. I had the battery replaced and soon as I drove away it stalled and I was stranded. I have read numerious complaints from other vehicle owners of the same vehicle. I need help.
Takala recall when I push on gas pedal it takes 3-10 seconds to kick in acts like its not getting any gas let up on gas pedal then it kicks inhappens 3-4 times a day the window works when slid down doesn't take a hold when try to raise it back up but not all time we don't do window a lot due to that problem on right side front while in motion then stopping and trying to stop again gas pedal doesn't kick in car is sluggish takes a bit to
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- Los Angeles, CA, USA