This is a sudden brake down. First time engine light comes on taken to dealer as it went into limp mode on way to work. Dropped it off at dealership, they say the engine needs replaced and not covered under warranty and not because of recall repaired in 2020. They want $9000 for a new engine. Why on a 2015 with only 181,000 kms is this car needing and ENGINE. I'm pissed that they are not fully explaining why its not covered, why KIA won stand behind their vehicles, why why why. They cannot expect the owners of their vehicles to be ok with this. This happened because of the recall that was done. Why the first time the engine warning light comes on is the engine done?
Kia refuses to fix a problem they have recalled. I continue to have an issue with the knock sensor and the engine falling into limp mode. Instead of trying to diagnose it, they continue to ask for money to even find out what is going on. I’m not paying to have you find out that you messed up while building this thing. You appear to know you did. Just fix it.
I have come to the Kia dealership in Mesquite Tex twice and they refuse to fix the problem. I can either pay them to fix the problem or drive the vehicle like this - they even have a recall for the engine and will not diagnose it free of charge. They have over 7 recalls on this vehicle and you still want me to pay for you to find out what’s wrong. They should be sued for this.
Driving down the highway, the engine light comes on and car won't respond to acceleration over 35mph.
Called a mechanic and was told about an update that came out and that is what caused it. Hooked up to OBD to get the code, looked it up and reset the code. What the heck Kia?
- Deborah H.,
Albemarle, US
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This is a sudden brake down. First time engine light comes on taken to dealer as it went into limp mode on way to work. Dropped it off at dealership, they say the engine needs replaced and not covered under warranty and not because of recall repaired in 2020. They want $9000 for a new engine. Why on a 2015 with only 181,000 kms is this car needing and ENGINE. I'm pissed that they are not fully explaining why its not covered, why KIA won stand behind their vehicles, why why why. They cannot expect the owners of their vehicles to be ok with this. This happened because of the recall that was done. Why the first time the engine warning light comes on is the engine done?
- Donna G., Grand Bend, ON, Canada