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really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
4 / 1
Average Mileage:
6,322 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Kia Soul seat belts / air bags problems

seat belts / air bags problem

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2015 Kia Soul Owner Comments

problem #7

May 152016


  • 4,709 miles


The contact owned a 2015 Kia Soul. While driving 50 mph, the contact lost control of the vehicle and crashed into another vehicle. The air bags failed to deploy. The contact sustained three broken ribs, a punctured lung, face injuries, and a concussion that required medical attention. A police report was filed. The vehicle was destroyed and towed to an insurance lot. The manufacturer was not notified of the failure. The approximate failure mileage was 4,709. Updated 07/13/16

- Centereach, NY, USA

problem #6

May 232016


  • 18,000 miles
The contact owns a 2015 Kia Soul. While the vehicle was stationary in the reverse gear, the contact attempted to reverse but the vehicle accelerated forward and crashed into a tree. The contact attempted to depress the brake pedal, but the vehicle did not respond. The air bags did not deploy. There were no injuries. The vehicle was destroyed and towed. A police report was filed. The manufacturer was not made aware of the issue. The contact referenced NHTSA campaign number: 15V736000 (steering). The vehicle was previously repaired for this recall prior to the crash. The failure mileage was approximately 18,000.

- Winter Springs, FL, USA

problem #5

Dec 102015

Soul 4-cyl

  • miles
The contact owns a 2015 Kia Soul. While driving at an undetermined speed, the driver lost control of the vehicle, veered left, and crashed into an oncoming vehicle. The driver sustained fatal injuries, which included a severed aorta and fractured cervical spine. The coroner indicated that the fatal injuries may have been caused by the air bag. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The cause of the crash was under investigation. The failure mileage was not available....updated 02/02/16 updated 02/05/16 the consumer stated there was a recall on the steering system which may have cause the accident. Updated 02/10/16...updated 03/16/16

- Cincinnati, OH, USA

problem #4

Sep 022015


  • 10,500 miles


The contact owns a 2015 Kia Soul. The contact stated that while driving at 65 mph, the contact crashed into an eighteen wheeler and the air bags failed to deploy. The contact sustain back injuries that required medical attention. A police report was filed. The vehicle was towed to a collision lot where the body of the vehicle was repaired. In addition the contact stated that the seat belt failed to disengage. The manufacturer was not notified of the failure. The approximated failure mileage was 10,500. Updated 06/29/16

- Rosenberg, TX, USA

problem #3

Sep 042015


  • 6,743 miles
My son was in a rear-end collison in his 2015 Kia Soul, that also pushed him into the person in front of him. My son was at a stop as well as the vehicle in front of him, when a mid sized SUV doing approximately 30-40mph slammed on her brakes and rear ended my son. The Soul's bumper went underneath the Chevy Tahoe in front of him. The airbags did not deploy. When police and ems showed up and asked him if he could drive it off the road, the vehicle started, but accelerator would not work. They pushed it off the road. After towing to the body shop, the owner said he didn't know why the airbags hadn't deployed because the electrical wiring harness had been severed in the crash. The towing company was hesitant to tow because he was afraid it may go off. The Soul had an estimate of $15,753.75 in damage and therefore totaled...but his airbags never went off.

- Dinuba, CA, USA

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problem #2

Apr 182015


  • 4,000 miles
Car would not brake as it pulled into a parking spot. Ended up stopping in a storefront. No significant visible damage. No airbags deployed. All three passengers (incl one 3 yr old) were completely unscathed.

- San Jose, CA, USA

problem #1

Oct 252014


  • 300 miles
While driving down fairmount blvd. I hit a pot hole, causing my tire to go flat and the air bags came out.

- East Cleveland, OH, USA

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