10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Kia Soul EV miscellaneous problems

miscellaneous problem

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2017 Kia Soul EV Owner Comments

problem #2

Jan 102023

Soul EV

  • miles

A D V E R T I S E M E N T S

I first reported an issue with the car rolling while in park back on 8-23-22 (NHTSA complaint #11480710). It has rolled while in park 4 times on 05-21-2022, 8-16-2022, 8-30-2022 and again on today 01-10-2023. I took the car into the Kia Dealership on 09-26-2022 at the instruction of [XXX] from Kia's Corporate U.S. Headquarters. [XXX] coordinated having a Kia engineer fly out to look at my car. Unfortunately, none of the issues were resolved. I reached back out to [XXX] who put me in touch with [XXX] ([XXX] manager) @ [XXX]. I spoke with [XXX] for 15 minutes on 10-31-2022. He agreed to have [XXX] arrange for my car to be looked at again and all issues resolved, however [XXX] has not followed up with me and has not been responding to my emails (please see the attached email transcript). INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Roanoke, VA, USA

problem #1

Aug 092022

Soul EV

  • miles
Power failure going high speed decreasing from 45mph. Had disengaged cruise control and attempted to change lanes and prepare to turn at intersection after exiting off highway. Also happened a week prior in town in neighborhood. No cruise control was involved and going low speed under 35mph. Had to shut power off completely to re-start EV. Previously had dealer run diagnostics following first incident. Recall gradual power loss incidents past four months but was uncertain what was cause.

- Richardson, TX, USA

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