The contact was driving a 2023 Kia Sportage loaner vehicle. The contact stated that while driving approximately 35 MPH and pressing the brake pedal the braking system malfunctioned and the brake pedal extended to the floor causing the vehicle to crash into the rear of a second vehicle. During the crash, the vehicle sustained front-end damage but the air bag did not deploy. Also, during the crash, the second vehicle was pushed into the rear of a third vehicle. No injuries were reported and no police report was taken. The cause of the failures was not determined. The local dealer was notified of the crash. The manufacturer has not yet contacted us. The failure mileage was 450.

- San Ramon, CA, USA

The contact owns a 2023 Kia Sportage. The contact stated that while driving approximately 10 MPH a second vehicle suddenly crashed into the driver's side of the vehicle. During the crash no air bags deployed and the driver sustained minor neck and back injuries which did not require medical treatment. No police report was taken. The vehicle was later driven to the home. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The VIN was not available. The failure mileage was 6,000.

- Cedar Vale, KS, USA

The contact owns a 2023 Kia Sportage. The contact stated that while driving at 45 MPH, the vehicle collided with another and the air bags did not deploy. The contact stated that the impact was on the drivers side of the vehicle. The air bag warning light was not illuminated. The driver sustained head and back injuries. Medical treatment was needed and a police report was taken.The vehicle was taken to an independent mechanic where it was diagnosed that unknown parts needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 47,000.

- Oakland, FL, USA

I was in a motor vehicle accident this morning and it was an impactful accident yet my air bags failed to go off which was a surprise to me and the police officers given the force of the accident. The police officers even commented on it several times since it-??s a new car and recommended I address it. The other drivers air bags went off and she got hit from the side whereas I collided with the car head on and they did not go off. My car was impacted to the point of not being to drive off in my car from the scene due to the damage and it had to be towed.

- Scottsdale, AZ, USA

The parts to repair the brake recall are not available. No date can be given for availability. We have been told not to drive the vehicle. No loaner car is available. This is totally unacceptable.

- Laurel, MD, USA

We purchased a new 2023 Kia Sportage a month ago (January). There are several issues we-€™ve encountered. One week after purchase, the doors on the vehicle would lock on it-€™s own and we weren-€™t able to unlock them. The key fob nor trying to unlock the doors manually would not work. At times, we weren-€™t able to lock or unlock the doors and had to do it remotely from the Kia app on the phone. I spoke with the salesperson and manager from the dealership on two separate occasions. I was told to change the batteries in the key fobs, but the problem continues. The second issue is that we noticed the back seat on the driver-€™s side popped forward. At one point, the seatbelt warning would alarm when no one-€™s sitting there. The third problem is the airbag warning sign illuminating which started today. This is a major concern. The Kia service depart where we purchased the vehicle said it could be 3 months or more before they could check the vehicle. I called another dealership and they-€™re going to see service the vehicle next week.

- Warrenton , GA, USA

One week after purchasing the 2023 KIA Sportage EX, the airbag light came on. I took it to a local dealership who deemed the vehicle "unfit to drive" and kept it for 12 days. After 12 days, the vehicle was released to me and I was told the airbag issue had been resolved. However, a mere two days later, the airbag light came back again. I do not feel safe in this vehicle and have requested both the dealership and KIA to buy back the vehicle since it is brand new, but both have refused. After being told by the dealership that the vehicle was unsafe to drive when I took it in for the first time after the airbag light came on, I am afraid to drive the vehicle and will have to again take it back to the dealership but I will never feel safe in this vehicle.

- Orlando, FL, USA

My airbag light has been on since I got my vehicle. The dealership said it is the front side impact sensor that is failing. If I were to get into an accident my front airbag would not deploy. The dealership has seen the light and confirmed the problem.

- Omaha, NE, USA