This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The dashboard display went blank while driving down the highway. I could not see my speed, fuel level, or and engine performance indicator lights. I called Kia and found there was a recall for this problem but NOT FOR MY VIN. Well, I have the same dangerous issue as those included in the recall, so I think my vehicle should be recalled immediately. Thank you.
Battery indicator began intermittently flashing on the dash. Then the car shut off mid turn in an intersection with my young kids in the car. Everything shut off without warning including power steering, ABS and so on. Luckily no one crashed into the car
On two occasions, so far, I have experienced a blank instrument cluster display screen that did not show critical information, including the odometer, transmission gear position, and digital speedometer which could increase the risk of a crash and fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 101 The first picture is of the first incident which occurred on [XXX] which shows the blank screen. The second picture was taken on the same date after the screen came back on after driving a short distance and shutting off and restarting the vehicle. The third picture was taken earlier this month on [XXX] showing a new occurrence of a blank screen. Both incidents were reported, including the dates and pictures, when the vehicle was taken to the dealer (Destination Kia in Albany, NY) but the dealer stated that they could do nothing as the problem was not present at the times the vehicle has been there for service and the manufacturer (Kia) indicates that there is no applicable repair or recall to this vehicle. Three pages of a post to a Kia Telluride Owners Facebook page in which an owner posted a picture of a black screen an owner posted yesterday [XXX] showing a picture of the black screen she experienced on her 2022 Telluride and asking if others have experienced this problem. Other forum members responded with their experiences with some saying a cluster replacement was necessary as called for in Recall [XXX] which another responded that a software update resolved the problem per Recall [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The LCD screen in the instrument cluster/combimeter went blank. The LCD display contains information such as digital speedometer, gear selection, odometer, distance-to-empty, and all ADAS information. Problem cannot be reproduced. The phenomena has only presented itseld twice (11/2023 and 3/2024). Certified Kia dealer stated there weren't any signs of failure. Service proceeded to perform a hard restart on the system. There is a similar recall for this phenomena (21V577000).
About a year ago I was having issues with my windshield wiper fluid working. When I took my car in for repair they told me a rodent had chewed though it and needed to be replace. This was not going to be covered under warranty. About 2 months ago my engine light turned on. I took it to the dealership and they said rodents has chewed through my knock sensor wiring. This is also not covered under warranty. Replacement is going to cost about $900. While researching his on online seems like this is a big issues with thousands reporting the same thing. Kia North Austin knows this is a problem and works on many cars a day with these same issues. This needs to be looked into and the car companies need to take responsibility. I never had this issues with my Ford Explorer which I had for 10 years parked in the same spot as my Telluride. I did not have a big rodent problem at my house. Any help would be appreciated.
- Austin, TX, USA
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A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash. Same as the 2023 Telluride recall affecting my 2022 (NHTSA Campaign Number: 23V298000)
Instrument Cluster A blank LCD display may be missing information, such as the digital speedometer, gear selection indicator, and odometer, which may increase the risk of a crash.
The gauge center behind the steering wheel will freeze every couple of weeks and will stay frozen until the car is shut off. After a few hours I can turn the car back on and it will work correctly. The speedometer analogue gauge will work but the digital screen will freeze. For instance, yesterday it was frozen on 23 MPH and I was in park! The issue this causes is that I cannot use the cruise control, change the display to view other info, the blind spot cameras don't work, or any other info displayed there. I have video and pics.
The contact owns a 2022 Kia Telluride. The contact stated while driving with the Lane Keep Assist activated in the Cruise Control mode, the vehicle inadvertently attempted to access the nearest exit independently. The contact also stated that while driving in manual mode at 55 MPH, the Lane Keep Assist jerked the steering wheel out of the driver's grip causing the vehicle to drift to the extreme left. The contact regained control by jerking the steering wheel in the opposite direction with excessive force. The contact took the vehicle to the dealer who failed to accurately diagnose the vehicle. The contact was advised to disengage the cruise control feature while driving. The manufacturer was made aware of the failure. The approximate failure mileage was 10,500.
While waiting at signal, there are no visual or audible warnings when seatbelts disengage in the front. I'm concerned this might occur with the rear seats, which is haphazard for little ones in car seats.
The contact owned a 2022 Kia Telluride. The contact stated upon starting the vehicle, the odometer became inoperable. Additionally, the contact stated while driving 60 MPH in the rain, the front and side sensors started beeping and the automatic headlights turned off. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the instrument cluster needed to be rewired. The vehicle was not repaired. The vehicle was traded for another vehicle. The contact related the failure NHTSA Campaign Number: 22V344000 (Electrical System) however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 28,000.
Backed out of my driveway went about 100 yards down the street to make a left turn. I pushed on the brake and every possible warning went off. ABS light, traction control, collision warning, error messages kept coming on. The brake pedal went to the floor. I continued to pump the brakes. Tried to put the transmission into manual mode and downshift. That didn't slow us down. Still continued to pump the brakes. Had to make a right turn or jump the curb into a park. The steering was hard to turn. Pulled the adaptive electric parking brake. Nothing. We were going slightly down hill so had a little speed, but the car came to a rest and the brakes worked. All the other warning lights and error messages kept going off. Turned off the car and started it again. Drove home and it has set there for 3 days. The dealership is always closed on the weekends. I have lost complete trust in this vehicle and in the manufacture.
On 12/09/22, the center lcd instrument cluster went blank 2 different times while my wife was driving. Vehicle has 2200 miles on it. Kia issued a recall in May 2022 for this exact issue but only covered roughly 2700 vehicles. This vehicle does not have an active recall and was produced after the issue was supposedly fixed at the kia factory. Obvious safety issue and clearly affects more than the 2700 vehicles already recalled.
Blank instrument cluster same as NHTSA Campaign # 22V344000. This issue started happening about 2 weeks ago and has happened approximately 5 times so far.
Electronic speedometer cluster goes out sporadically. Back up camera glitches out randomly and says No camera signal received. At least 4-5 times in a year. Kia service won-??t do anything about it unless the can -??duplicate the issues-??.
The instrument panel that displays the mileage, and other things you can select with the mode such as tire pressure, fuel economy, range remaining on the tank of gas goes blank. The main instrument panel display randomly goes out from the moment it starts to the end of that drive, most of the time it works but some drives it's completely blank the entire time, rather you restart several times or not.
Instrument cluster goes blank. -??Data error-?? message displays. Speedometer stops working. Fuel gauge goes to -??empty-??. Compass displays the opposite of what is true (says I-??m going north when actually traveling south). Warning message (voice and display on map) giving me a dangerous warning that I-??m traveling north while in a southbound lane. No speedometer puts me and others at risk. Problem has been reproduced at dealership on 7/20/2022. No prior symptoms or warning lights when problem first occurred with 300 miles on the odometer. Created a case number with KIA on 6/23/2022 (14889564). This problem seems very similar if not exactly like NHTSA campaign number 22V344000 and KIA recall number SC237. KIA seems to be dragging their feet in fixing this dangerous problem. It-??s been very difficult getting any answers on when they will fix the problem. I could use your help. This issue has occurred 9 times in 8 weeks.
A D V E R T I S E M E N T S
- Eden Prairie , MN, USA