Went to turn on vehicle and experienced a complete shutdown of power steering system. Lane assist not available message was the only error presented.

- Weston, CT, USA

Several times while waiting at a red light, the engine just died, feels like it's connected to the hybrid engine not functioning properly. service said it had to do with battery and they fixed it. It still happened 2 more times after they serviced. Also now car is not drivable, because the steering wheel does not budge/move. Waiting for service to return my call. Is this something that could happen whilst driving? It is very scary when the brand new car keeps failing unexpectedly.

- Westport, CT, USA

Power steering failed upon starting the car after 12 hours of non use. The lane assist light came on saying it was unavailable. Upon first starting it did not move in drive or reverse but was able to after a few restarts but the steering was still failing. I am worried about the steering failing while driving.

- Dayton, NV, USA

I started my vehicle as usual, everything looked ok except -€œlane assist not available!-€ was showing on the driver's screen, and when I wanted to drive away, the steering wheel was unresponsive, but I could drive the vehicle forward and in reverse. Also, the main interactive display was slightly dimmed. I tried a couple of restarts (engine off, lock and leave for 30mins) to no avail. I called Recovery and they delivered the car to the Dealership who undertook several tests but couldn't locate the problem; rebooting some of the connections worked (see attached detail photo from their report). I asked if this could happen at high speed, and the service manager's response was "I'm gonna say no". To your Guidelines: -€¢ What component or system failed or malfunctioned, and is it available for inspection upon request" [DO NOT KNOW] -€¢ How was your safety or the safety of others put at risk? [IT WASN'T] -€¢ Has the problem been reproduced or confirmed by a dealer or independent service center? [NO] -€¢ Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? [NO] -€¢ Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" [ONLY THE "LANE ASSIST NOT AVAILABLE"]

- Langhorne, PA, USA