There is a fleetwide problem with the DEF system in these vehicles that is well known to the manufacturer yet they have failed to address it. The system frequently produces a DEF error which causes the vehicle to go into a shutdown mode, which can leave the occupant stranded in a dangerous situation.

- Boca Raton, FL, USA

At the end of May, about 10 days after getting my car serviced at the Land Rover Manhattan location middle of May, I headed to a short trip with my family. An hour into our trip, I could hear horrible noises coming from the engine, as if the gears were grinding with the engine shaking drastically. As I tried to pull to the side of the highway to safety, smoke started coming out of the front of my car. I got my family out of the car immediately and called roadside assistance. I went to inspect my car while we waited, and I noticed that there was oil all over the front (and rear) bumpers, as if all of the oil had spilt while I was driving. This was extremely strange since there was no light on my dashboard and my car had recently been serviced. It has been a month and a half since the incident and I have yet to get a clear idea of what exactly went wrong and I have yet to receive back my car.

- Brooklyn, NY, USA