the electric power steering in my 2013 Lincoln MKT fails to operate.. making this vehicle very dangerous to drive.Ford has issued a recall 15s18 for this problem, but they say my car is not included in the recall. how can that be, I have the same problem on my car... why isn't my car included?

- Post Falls, ID, USA

The contact owns a 2013 Lincoln MKT. The contact stated that while his wife was driving at an undisclosed speed, the steering wheel was seized. The driver restarted the vehicle and the steering functionality returned and operated as designed. The electronic power steering fault message was displayed. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The approximate failure mileage was 54,000.

- Post Falls, ID, USA

while driving my 2013 Lincoln MKT the steering became impossible to navigate the vehicle. Luckily we were able to get out of traffic and shut the car down. after letting it sit for a few minutes we restarted the car and it was working okay.but, the outcome could have been disastrous. being unable to steer the car in traffic could have caused an serious accident.

- Post Falls , ID, USA

For a number of years, since purchasing vehicle new, the "Power Steering Assist Fault" light would come on upon engine startup. The MKT had only about 20,000 miles on it. I had NO POWER STEERING. Per different Lincoln mechanics, the "remedy" was to turn the car off & then restart it to clear light & restore power steering. This worked every time until this past week when after several attempts resulted in still NO POWER STEERING. I was forced to drive for 3 hrs back home with No Power Steering. I've called (2) two different Lincoln dealerships, only to be told this isn't covered under recall R15S18 & would cost approx $3,000 to repair. Why wasn't this VIN# part of the Recall" I called Ford/Lincoln & was told NHTSA decides which vehicle VIN#s are recalled, BUT, when I called NHTSA they told me specific Vehicle VIN# Recalls are designated by the Manf'r. WHAT?" NHTSA told me specific paperwork is on the site stated Manf'r responsibilty on VIN# Recalls. This Steering Problem should be repaired by Lincoln at NO Charge ! As a side note, I have NEVER received a Recall Notice on any item listed on the NHTSA site related to my 2013 Lincoln MKT, nor can I find a copy of a Recall notice specifically for a 2013 Lincoln MKT on the NHTSA website. Even though the 2013 MKT is listed on the actual Ford/Lincoln Recall Notice #, letters are only addressed to other Ford/Lincoln models

- Naperville, IL, USA

Power Steering Assist light came on on startup, unable to steer car. Lincoln reports steering rack needs to be replaced, and our car is not covered under the existing recall.

- Orlando, FL, USA

The contact owns a 2013 Lincoln MKT. The contact stated while driving approximately 30 MPH, the steering wheel became difficult to turn in either direction. The contact pulled safely off to the side of the roadway. The contact stated that the steering wheel became locked. The contact turned the vehicle on and off however, the steering wheel remained locked. The contact stated no warning light was illuminated. The vehicle was driven back to the residence. The vehicle was not taken to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 135,000.

- Long Beach, CA, USA

driving at 15mph, steering locked and was very difficult to get out of traffic. power steering assist fault came on AFTER the failing. attempted to restart the car several times, power steering never re-engaged

- New Haven, CT, USA

The contact owns a 2013 Lincoln MKT. The contact stated while driving approximately 55 MPH, the steering wheel became difficult to turn. The contact stated that the power steering and traction control warning lights were illuminated. The contact spoke to a local dealer and was informed that the VIN was not included in a recall. The manufacturer was informed of the failure and confirmed that the VIN was not included in a recall. The failure mileage was approximately 132,000.

- Philadelphia, PA, USA

The contact owns a 2013 Lincoln MKT. The contact stated while exiting out of a parking spot, the steering wheel locked up and would not turn. The power steering fault warning light was illuminated. The contact shifted the vehicle into PARK and restarted the vehicle for the power steering functionality to return. The contact called a local dealer and was informed that the failure might be related to NHTSA Campaign Number: 15V340000 (Steering) however, the vehicle was not included in the recall. The contact was informed that there would be an out-of-pocket cost to diagnose the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 63,000.

- Garner, NC, USA

The contact owns a 2013 Lincoln MKT. The contact stated while driving at slow speeds, the power steering became inoperable. The contact stated no warning light was illuminated. The contact was able to park on the side of the road. The vehicle was not drivable. The contact called and made the local dealer aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was unknown.

- Frisco, TX, USA

The power steering assist failure began showing up as warning light when started and power steering failed. Restarting the car removed the warning light and the power steering worked again. The restart failed to clear the problem last week and I brought the vehicle into the dealership. I had found on several sites that vehicle in question is included in a Ford recall along with several other vehicle years, makes and models. Specifically, my car is sited stating 2011 to 2015 Lincoln MKT with any engine. The recall calls for replace the steering box and the assist control modular depending on the code the service person found. If the code showed differently, than a reset is to be preformed. Both of these at no charge to the owner. I advised the dealer of these sites that showed the recall. Ford has denied my VIN Number as being included in the recall. This comes despite the part that has failed is the exact same part described in the recall. The dealer states the repair will cost $3,200. Lincoln has expressed no concern that should the repair be unaffordable to owners the vehicles with this failure the vehicle is drivable, however without power steering a major safety issue is born. Lincoln claims only the part that was made in a certain plant will be covered. I understand them wanting to limit their damages by saying parts made by whoever their agent was for that group of parts have a defect and therefore the recall is limited to those with parts made by that agent. It would seem prudent if not just obvious if failures occur beyond cars with parts from the plant they have restricted the recall, that it be opened to all the parts made by any agent. Its easy to think that its not the way the part was made but the fail lies in the design or use of the part. And therefore the car manufacture is responsible for any vehicle that had the identical sister to the recall part installed. This is a matter of geographic part plant locations and not limited isolated failures.

- Anaheim, CA, USA

This vehicle's steering gear is not functioning properly. It goes in & out, causing the power steering to fail which is an extreme safety risk. This was issue was under a recall, 15S18, but this specific vin was not listed. We are asking that a closer look be taken & this vin number be added.

- Austin, TX, USA

The contact owns a 2013 Lincoln MKT. The contact stated while driving 5 mph, the power steering failed, making the vehicle difficult to steer. The contact stated that the power steering warning light was illuminated. The vehicle was towed to a local dealer and diagnosed with the power steering needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 15V340000 (Steering). The manufacturer had been informed of the failure and informed the contact that the Vin was not under recall. The failure mileage was approximately 99,286.

- Delray Beach, FL, USA

Was driving under 35mph and suddenly alarm warning sign came on and steering got too hard to turn. I struggled to turn left with a lot force. Steering system adult, lane keeping system serve required all came

- Concord, CA, USA

The electric power assist has failed. The automatic climate control will automatically accelerate to high heat.

- Londonderry,, NH, USA

The contact owns a 2013 Lincoln Mkt. The contact stated that the steering locked up while driving and the vehicle lost control and ran into a sign. The sign was on the other side of the road. The front bumper was torn off, the fender was bent and the rearview on the driver's side was also torn off. There were no injuries. The contact not sure if a police report was filed. The vehicle was towed to the contact's home and then taken to the dealer deacon jones Ford (3301 mclain St, goldsboro, nc 27534 919-736-3387) they said the steering gear assembly had to replaced at a cost of $2,300.. the manufacturer stated that there was no recall for that issue and referred him to NHTSA. The failure mileage was 119,000.

- Grimesland, NC, USA

I've purchased my 2013 Lincoln Mkt AWD ecoboost on 1-5-2020. Two days after buying it, I had to replace the fuel pump. My check engine light came on stated PO420 catalyst system efficiency below threshold bank 1. the second row's seatbelt won't come out properly. Can't have anyone sit at that seat. For some reason I am unable to use my windshield water nozzle (not sure what's it called). I've been getting a message stating power steering fault, I turn off the car then turn it back on and it goes away. Thank god the steering wheel fault never gave me issues while driving. As of last week, I haven't been able to drive my car B/C of the power steering fault. Not too happy with this vehicle. I've had it less then a year and already having so many problems with it.

- Bradenton, FL, USA

Purchased vehicle used with 103,000 miles in August 2020. From the start the car did not feel right. I was hearing a light knocking noise going over uneven roads. The wheel felt slightly unsteady brought to 2 mechanics and neither could determine a problem. Now 6 months later I have gotten 2 wheel alignments, going on my third. Brand new tires in November are almost destroyed. At this time I am terrified the car will loose steering function. The suspension feels horrible, car has very loose feeling when turning or going on uneven roads. Knocking noise is still present but now with a grinding noise while going under 30 turning either direction, reverse, forward doesn't matter. While driving the wheel feels like it has no control at times. Everything is heard and felt in the front end.

- Albrightsville, PA, USA

Power steering stop working and error code "power steering assist fault" is displayed

- Minot, ND, USA

The contact owns a 2013 Lincoln Mkt. While the vehicle was in the park position, the contact attempted to start it and reverse out of the parking lot. However, the power steering assist faulty warning indicator illuminated and the steering wheel seized. The vehicle was towed to an independent mechanic who diagnosed that the steering wheel needed to be replaced. The vehicle was not repaired and the failure recurred. Maplecrest Ford Lincoln of union (2800 springfield ave, suite 1, vauxhall, NJ 07088) was contacted to schedule a second diagnostic appointment. The manufacturer was not made aware of the failure. The failure mileage was approximately 157,504.

- Linden, NJ, USA