really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
37,750 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Lincoln MKZ seat belts / air bags problems

seat belts / air bags problem

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2009 Lincoln MKZ Owner Comments

problem #4

May 162009


  • miles


Takata recall. In the month of July 2016 I received a letter from the Lincoln motor company, dated July 2016 stating "when parts become available for safety recall 16S26, the Lincoln motor company will notify you via mail to schedule a service appointment with your dealer to have the passenger frontal airbag inflator replaced." Two phone calls to dealer on 8/8/16 regarding this matter have not been returned as of 11/9/16. Four months seems to be a long time to get this issued corrected as it puts members of my family in harms way anytime I drive the car with a passenger in the front seat. How long is this expected to take for parts to be available and then how long will it take for the dealer to handle the replacement? four months of a known safety hazard not being fixed is too long in my opinion.

- Savannah, GA, USA

problem #3

May 292014

MKZ 6-cyl

  • miles
2009 Lincoln Mkz. Consumer writes in regards to airbags failure to deploy during accident.

- Sparta, NJ, USA

problem #2

Jan 162015


  • 116,000 miles
The contact owned a 2009 Lincoln Mkz. While driving at 60 mph, another vehicle crashed into the rear passenger side of the contact's vehicle, causing it to crash into the guardrail. The contact mentioned that the air bags deployed with excessive force and burned the contact's neck. The contact required medical attention. A police report was filed. The vehicle was destroyed and towed to a salvage yard. The manufacturer was not made aware of the failure. The failure mileage was 116,000.

- Kemah, TX, USA

problem #1

Sep 122011

MKZ 6-cyl

  • 35,000 miles
Greeting....on two previous occasions when the vehicle was under warranty it was taken in for service due to the warning indicator/light relative to driver's seat belt/air bag. On both occasions the matter was corrected. However today 12 Oct. 2014 the vehicle began experiencing the same problem. The first time the tech reported that persons riding behind the driver did/maybe caused the problem because the wiring harness is exposed. The second incident in which the vehicle was taken in I was informed the problem should not occur in the future.that last repair was some 10-15 months ago. However today when the problem light came on there were no one seated behind the driver. It appears there is/was a flaw in the design causing a potential danger to occupants of this vehicle. Each time the vehicle was serviced at fairway Lincoln savannah ga. Also please note the dates and mileages are approximately.

- Savannah, GA, USA

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