Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

3.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
40,668 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Lincoln MKZ brakes problems

brakes problem

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2011 Lincoln MKZ Owner Comments

problem #1

Feb 272015

MKZ

  • 40,668 miles

A D V E R T I S E M E N T S

After my wife driving approximately 1/2 mile out of the driveway she lost all of her brakes. The brake pedal went to the floor with no resistance, she shut off the ignition and the car coasted to a stop. She managed to get it back home by turning the ignition on and off. She called autonation Ford and had them toe it in. Autonation Ford confirmed that all braking was lost and they said there was a short in the ABS control module. My service advisor stated that he had never seen an entire brake system failure like this. I asked them why an ABS control module failure would result in loss of hydraulic braking. They had no answer and were quite indifferent to the loss in braking since they stated that the car is equipped with an emergency brake. Can you believe it"??" since the car was 4 months out of warranty they wanted to charge me $2,000 for the repair. I negotiated with a Ford warranty associate and she agreed to pay half of the repair costs. Any vehicle that can lose all braking without a redundant backup is unacceptable. After getting the car fixed I traded it in. The total cost to me was about $20,000. I am particularly concerned for all of the unsuspecting families driving the Mkz. Just imagine! no brakes at 50 mph coming to a stop light, hitting the car stopped in front of you, and having your family and the other vehicles' family carted off to the morgue. I tried to explain the potentially serious outcome of a total brake failure to both the autonation Ford service advisor and to the Ford warranty associate. They were more interested in not covering the car under the warranty than the seriousness of the failure. In conclusion, I sincerely hope that the NHTSA investigate this failure mode and have Ford make the necessary design changes and recall the vehicles with an appropriate fix.

- Scottsdale, AZ, USA

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