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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
136,251 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Lincoln Navigator seat belts / air bags problems

seat belts / air bags problem

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2003 Lincoln Navigator Owner Comments

problem #3

Aug 262011


  • 160,000 miles


The contact owns a 2003 Lincoln Navigator. While driving approximately 40 mph the driver and passenger side air bags deployed inadvertently. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was made aware of the failure and stated the warranty expired and they would not cover the repair cost. The vehicle was not repaired. The approximate failure mileage was 160,000.

- Canton, GA, USA

problem #2

Jul 032010

Navigator 4WD 8-cyl

  • 119,600 miles
I was driving my 2003 Lincoln Ford Navigator on July 3rd at approximately 3pm down us highway 52 near springfield South Dakota on a flat stretch of dry road going approximately 55 miles per hour. For no apparent reason our airbags from the passenger and drivers side roof deployed with an explosion. In addition to almost wrecking the vehicle my son and niece and myself all received impact burns on our faces (not sure if it was from the explosion or the bags themselves) and hearing problems that have carried over to today (July 4th). If we would have been on any other stretch of road except flat-land I believe we would have upset and all been killed or injured severely. The airbags activated for no reason whatsoever...I think this needs check out because if it becomes an issue with this particular model lives will certainly be lost. Highly dangerous..I'm surprised we survived it.

- Yankton , SD, USA

problem #1

Jun 272010

Navigator 8-cyl

  • 129,153 miles
On Sunday June 27th 2010 at approx. 4:30 pm. My wife and 2 children were traveling to palm springs on the East bound 10 fwy in banning when, for no reason the side curtain airbags went off hitting myself and my 7 year old. I was able to remain in control of our 2003 Lincoln Navigator, and pull to the center median as I though maybe we were hit by something. As I looked around the Navigator, there was absolutely no sign of damage or being hit by any kind of debris. I had to cut the airbags away to see and get to a safer place to check on my crying children. I was relieved that they were not injured visually, but we are having there ears checked for damage from the load noise. We dropped the vehicle off to our local dealer and they said that the crash sensor went off and that we should contact our insurance. Our insurance said it is a manufactures malfunction and to contact the head quarters of Ford and Lincoln. After the run around there, they said it was an insurance issue because the crash code was signaled. We are now on the hook for $3500-4000 for repairs and feel that it was either the crash sensor malfunction or the airbag sensor malfunction. The dealer will not repair because the crash code and the insurance does not want to open claim because there was not an accident. This is very dangerous and I feel if it was not for the child seat deflection some of the airbag, my 3 year old would sustained injuries. Ford-Lincoln does not want to deal with issue.

- Corona, CA, USA

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