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really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
98,025 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Lincoln Town Car seat belts / air bags problems

seat belts / air bags problem

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2002 Lincoln Town Car Owner Comments

problem #7

May 062016

Town Car

  • 117,750 miles


Takata recall ? my wife and friend driving 30 mph in no traffic, and the drivers seat air bag deployed. There was no impact to the vehicle. She said it sounded like a gun shot and the yellow bag came out of the drivers seat. Driving straight ahead on a country road.

- Ponderay, ID, USA

problem #6

Nov 042014

Town Car 8-cyl

  • Automatic transmission
  • 159,000 miles
The contact owns a 2002 Lincoln Town car. The contact stated that while driving approximately 10 mph, the air bag deployed inadvertently. The vehicle was taken to a dealer where the technician diagnosed that the air bag sensor needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was 159,000. Updated 12/30/14 updated 05/27/2015

- Greenwell Springs, LA, USA

problem #5

Aug 022012

Town Car 8-cyl

  • 129,000 miles
The contact owns a 2002 Lincoln Town car. The contact stated that while driving 70 mph, the steering wheel suddenly became loose as the vehicle became uncontrollable without warning. The vehicle also went airborne, rolled over and spun three times before coming to a stop. The front windshield was fractured and the rear windshield became detached from the vehicle. None of the air bags deployed. Three occupants and a pet dog were severely injured and were transported to the hospital for treatment. A police report was filed of the incident. The vehicle was destroyed and was inspected for the cause of the steering or air bag failures. The manufacturer was not notified. The failure mileage was 129,000. Updated 08/06/13 the consumer stated the vehicle was inspected by herndon and associates egineering firm. The report was sent to Ford, which Ford dissmissed in four (4) days. Updated 08/5/2013

- Indianapolis, IN, USA

problem #4

Mar 282009

Town Car 8-cyl

  • 153,000 miles


The contact owns a 2002 Lincoln Town car. While driving approximately 15 mph, the contact drove over a pothole and the front passenger side air bag deployed. The passenger suffered minor injuries. The vehicle will be taken to the dealer. The failure mileage was 153,000 and current mileage was 154,000. Updated 5/27/09

- Rembert, SC, USA

problem #3

Sep 152003

Town Car 8-cyl

  • Automatic transmission
  • 35,424 miles
Frontal collision 50mph, none of the airbags deployed on my 2002 Lincoln towncar. My insurance co. Said car is total loss accident & not repairable, when I contacted to my local Ford/Lincoln dealer & the company itself, I ask my car is total loss & none of the airbags deployed, they said someone will get back to you soon, after 6 months no one get back to me, but insurance co paid the car.

- Fairfax, VA, USA

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problem #2

Sep 262003

(reported on)

Town Car

  • 70,000 miles
Driver's side airbag inadvertently deployed while driving at an undetermined speed without vehicle being in an accident.

- Mosby, MT, USA

problem #1

Nov 172002

Town Car

  • 22,000 miles
While driving the passenger side, side airbag deployed without vehicle being in an accident.

- Idaho Falls, ID, USA

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