NHTSA — Seats: Front Assembly: Head Restraint Problems

8.3

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Lincoln Town Car accessories - interior problems

accessories - interior problem

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2003 Lincoln Town Car Owner Comments

problem #2

Apr 012003

(reported on)

Town Car 8-cyl

  • Automatic transmission
  • 4,000 miles

A D V E R T I S E M E N T S

Head restraint cushion was positioned at an angle with the top extending further forward than the bottom which resulted in it contacting the consumer at the top edge of the rear of his head. In the event of a sudden stop, the backward motion of consumers body would force consumers head backward and down. This could cause great stress to the neck. Head restraints were properly engineered in the Lincoln, Town car 2001, but not in Lincoln, Town car, 2003. Refer to ODI#8022294 scc.

- Washington, DC, USA

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problem #1

Nov 062002

(reported on)

Town Car 8-cyl

  • Automatic transmission
  • 4,000 miles
The head restraints in this vehicle are not adjustable therefore the consumer feels that they may not provide adequate protection to short passengers in the event of a crash.

- Washington, DC, USA

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