At certain times the serpentine belt will slip off of the pulleys and quit powering the alternator, water pump, and power steering pump. This can be worsened by rainy conditions. Changing belt tensioner works for a year or two.

- Elizabeth City, NC, USA

The contact owns a 1998 Plymouth Grand Voyager. While driving approximately 30 mph, the steering failed without warning and the steering wheel became difficult to turn. The contact had to maneuver the vehicle to the side of the road. When the hood was opened, the contact discovered that the driving belt was out of the pulley. The belt was placed back into position. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 154,000.

- Niagara Falls, NY, USA

I purchased vehicle used and found no problems with the vehicle with the exception of a squeaky serpentine belt. Put a little belt dressing on it and that was as far as the issue went. Then on a dark rainy night, went through a rain puddle-very slowly, and instantly, steering became very difficult. The worst part of this experience this night was trying to put belt back on pulleys, as you can imagine in the dark and no idea how to route it. Thank goodness there was a diagram in engine. With no knowledge that this was a very well known issue with these vehicles it was quite a surprise. After researching this online, and reading all of the consumer complaints I can't figure out what you people are waiting for!! fatal accidents!! there has been more than enough info submitted and documented to warrant a recall and have the manufacturer take care of this. Oh-but guess what? another company 'gates" has come up with a solution that apparently has had positive reviews. My order is in and I am awaiting my retrofitted tensioner belt component kit so that I will feel safe enough to be out on the roads and that I will not become a hazard to other drivers on the road with me. The federal government comes to the aid of a big company like Chrysler (Plymouth) even when it is more than obvious that they are building substandard cars. This is not a major repair, but it is certainly a problem that could very easily cause serious bodily injuries to many people from just one incident! it has now been fourteen years since this car was manufactured. How many years of complaints does it take to get someone to notice and take action? is there someone above you that we have to beg, please help us! the little guys. Why should we have to beg, "please don't let my car be the one that is going to kill someone."make the ones responsible-be responsible! thank you (I think).

- Los Molinos, CA, USA

We own a 1998 Plymouth Grand Voyager with a 3.3 liter engine. On Friday, October 1,2010, my wife drove slowly through a puddle and the serpentine belt came off causing a loss of power steering and other system powered by the serpentine belt. This has happened to her once before and from what I have read on the internet is a very common problem with these vehicles. My wife usually enjoys driving her van but now has lost all confidence in it. She states it's a very scary situation, not to mention dangerous. With all I have read it is almost impossible to believe there has not been a recall to have this very dangerous situation corrected.

- Williston Park, NY, USA