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NHTSA — Structure: Body: Hood Problems


pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Pontiac GTO body / paint problems

body / paint problem

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2004 Pontiac GTO Owner Comments

problem #1

Oct 082004

GTO 8-cyl

  • Manual transmission
  • 4,500 miles


I recently purchased a GM certified slightly used (4,500 miles )2004 Pontiac GTO I was given a 110 point inspection check list that noted items that had passed inspection and other details about the condition of vehicle. After looking over the list I negotiated a price and bought the car. Within 10 days of purchase I found out what was wrong with the car. The hood had not been fully painted and in certain light you could see the primer gray. When I notified the dealer anderson chev. Los gatos ca they said this was a warranty issue and had nothing to do with them even though they had inspected and passed the hood. When I took it to a Pontiac dealer the service manager and body shop mgr. Informed me that the only thing they could do was to repaint the hood. However it was advised that if the hood was repainted it would be more likely to chip and fade in time due to the fact that they cannot duplicate the factory paint job. I am now stuck between a rock and a hard place, live with the defective paint job or have it repainted and wait for paint problems to happen. This is not what I bargained for and is not a problem that I want to live with. A defect that cannot be fixed correctly. The dealer, and Pontiac are trying to hold me to this car. Is there any help for me in this case?

- San Jose, CA, USA

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