NHTSA — Suspension: Front: Macpherson Strut Problems

2004 Pontiac GTO (Page 3 of 3)

5.7

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,281 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Pontiac GTO suspension problems

suspension problem

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2004 Pontiac GTO Owner Comments (Page 3 of 3)

« Read the previous 20 complaints

problem #17

Apr 122006

GTO 8-cyl

  • Automatic transmission
  • 12,350 miles

A D V E R T I S E M E N T S

I reference claim ODI#10116796. I am having this same problem. The front tires of my 2004 Pontiac GTO are rubbing against the struts causing extreme/excessive wear on the innermost tread. It is nearly impossible to see until you jack the car up because the vehicle sits so low and the tires are so wide, so I did not notice it, my mechanic did. Now, my dealership is giving me the run around and trying to tell me they aren't going to replace the tires even though they are covered for 36,000 miles (there's only 12,500 miles on the car now). Their service manager even went so far as to try to tell me that I abuse my vehicle and drive aggressively and that's what caused the wear. He also lied right to me and said that I had to call Pontiac and have them call him with an authorization number (which Pontiac then told me was not the procedure), and he told me he had already contacted his district rep when indeed he had not.

- Connellsville, PA, USA

problem #16

Mar 072006

GTO 8-cyl

  • Manual transmission
  • 16,000 miles
: the contact stated while the vehicle was parked, it was apparent there was excessive wear on the inside of the passenger side front tire. The dealership replaced the front tires. This did not correct the wear problem. The vehicle has been aligned four times, but the tire is rubbing on the strut, which has not been repaired.

- Brockport, NY, USA

problem #15

Feb 162006

GTO 8-cyl

  • Automatic transmission
  • 22,000 miles
I reference claim ODI#10116796. I am having this same problem. My tires are rubbing on my front strut." Just purchased 4 new tires at 675 dollars and changed size to 235/45/17 to correct this problem from the oem 245/45/17 size. I want reimbursement from GM for these tires.

- Flushing, NY, USA

problem #14

Jan 122006

GTO 8-cyl

  • Automatic transmission
  • 15,000 miles

A D V E R T I S E M E N T S

I reference claim ODI#10116796, I am having the same problem, my tires are rubbing on my front struts. Had I not heard from another GTO owner of this problem I would have not checked to see if there was an issue with my car. Not checking would have resulted in a tire blow out with possible injury to my family or myself.

- Enterprise, AL, USA

problem #13

Feb 012006

GTO 8-cyl

  • Automatic transmission
  • 1 miles
I noticed unusual wear on the passenger front tire, inside edge. Evidently the factory struts rub on the inside edge of the tire, eventually causing failure of the tires. Took the care to alan young Pontiac in North richland hills. A service writer and an individual from the parts department both looked at the wear and stated that it was a common problem with the 2004 Pontiac GTO due to design problems. They stated there was no recourse through GM.

- Fort Worth, TX, USA

problem #12

Jan 162006

GTO 8-cyl

  • Automatic transmission
  • 12,000 miles
My 2004 GTO is now 13 months old and has 12,000 miles on it. I just suffered a failure of the passenger front tire due to excessive rubbing against the suspension strut. The dealer said they is nothing they can do about it. These are the original tires and no modifications have been made to the vehicle. After replacing both of the very expensive front tires, I am already experiencing wear on the inside wall of the new tires, after only a few hundred miles. I believe this is a design flaw, but Pontiac will do nothing about it.

- Bokeelia, FL, USA

problem #11

Aug 012005

GTO 8-cyl

  • Manual transmission
  • 7,000 miles

A D V E R T I S E M E N T S

I own a 2004 Pontiac GTO and the front tires are rubbing the strut tower and they rubbed the inside tread bald. I have 18000 miles on my car now it I noticed it when the car had 7000 miles on it. I have went to the dealership I bought the car from and they said I would have to talk to GM about the problem. So I called GM and fought with them for awhile and they haven't done anything to fix or replace my vehicle. I got a hold of the better business bureau when I notice the rubbing and they documented the issue now I have an appointment on November 16 with the better business bureau for them to listen to my case and be given any more information I have on my problem. Also my back tires are going bald now too, I've had a four wheel alignment on the car and they are still wearing unusual.

- Oskaloosa, IA, USA

problem #10

Sep 062005

GTO 8-cyl

  • Manual transmission
  • 23,033 miles
I bought a 2004 Pontiac GTO in December and from the day I bought it until now I have noticed that the front wheels had a negative camber to them. The problem I am having I started to notice the affects in April or May. The problem is the front tires are rubbing against the front struts. I took the car to the dealership I bought it from vaughn motors in ottumwa, Iowa. I took the car into them in mid July the car had 19,700 miles on it I took it in to have it looked at since I had to replace a set of tires due to the insides of the tires wearing down to the cords, the service department told me there was no problem with my car and they sent me down the road with no work done to the car to fix the problem, on the service report they wrote up for me it states "noted rub marks on struts from tire sidewall deflection no bulletins from Pontiac at this time". I now have 23,033 miles on the car and the tires that are on the front of the car are again wore down to the cords. I called Pontiac customer service and they told me to have the car taken to vaughn motors, car had to be towed since the tires are shot. Dealer had the car for a few hours and said they had to adjust the camber cause it was too negative and that they would not be replacing any tires. Dealer then stated to me that there were no rub marks on the strut and the tires where like that because I was not rotating them enough. I rotated the tires around every 4,000 miles GTO manual states to rotate every 6,000. I called Pontiac back and requested they have the car fixed the right was and have the tires replaced. Car is still at the dealership until Pontiac gives me there decision. There is a case opened by a person I know with the same type of car and the same problem the case # is 10116796.

- Oskaloosa, IA, USA

problem #9

Sep 012005

GTO

  • miles
I reference claim oid#10116796. I am having this same problem. My tires are rubbing on my front struts. I own an 2004 Pontiac GTO.

- Nashotah, WI, USA

problem #8

Aug 272005

GTO

  • miles
I reference claim ODI#10116796. I am having this same problem. My tires are rubbing on my front strut.

- Atlanta, GA, USA

problem #7

Aug 132005

GTO 8-cyl

  • Manual transmission
  • miles

A D V E R T I S E M E N T S

I reference claim ODI#10116796. I am having this same problem. My tires are rubbing on my front strut. History: The 2004-2005 Pontiac GTO is an imported version of the australian holden monaro. The holden monaro comes from the factory with 235/45R17 tires, tires that are generally 235mm (9.25") wide. However, when Pontiac spec'd the GTO for the us, they finally decided on a wider 10mm tire; a 245/45R17 bf goodrich G-force kdws tire. No changes were made to the suspension of the vehicle for us import though. Current problem: The larger tire causes rubbing on the front strut, namely and more commonly the passenger side strut. This is evidenced by a rubbing mark on the strut body and many times wear marks on the tires themselves. After purchasing the car and driving it, I noticed rub marks on the strut but the dealer was unaware of the strut rub problem at the time and claimed it was normal. They did not recommend any action to be taken. Recently, I noticed the tread on my front passenger side was wearing unusually (inside was wearing quickly) and I assumed it was due to an alignment problem. I had planned on getting new tires and an alignment to remedy this problem but on August 13th, a section of the tire came loose and was making a "thwap" noise due to some of the tire hitting the car. I arrived home shortly after and took the wheel off to put on a spare tire. When I took the wheel off, I noticed the rub marks on the strut had actually gotten deeper. I realized that the unusual tire wear was due to the tire actually rubbing on the strut. I took some pictures of the tire and some of the strut where the tire was rubbing. Here are the links for the pictures. I6.photobucket.com/albums/Y221/jlee72/dscf0880.jpg I6.photobucket.com/albums/Y221/jlee72/dscf0881.jpg I6.photobucket.com/albums/Y221/jlee72/dscf0282.jpg.

- Zellwood, FL, USA

problem #6

Jul 052005

GTO 8-cyl

  • Manual transmission
  • 63 miles
Stock tires are rubbing against the strut on both sides of the front and is causeing the tires to wear on the inner edge fast then normal my tire has the steel belts showing and if I did not find this problem out it could of been life threating to have a blow out on the front, the dealer and I have contacted Pontiac direct and they came up with taking the stock wheels off a different GTO and doing a alignment B/C the tires I had to purchase due to my budget were of a different brand but still the same stock size 245/45/17 their machine cannot align with the tires I currently have and they want to charge me $130 usd for having to take the wheels off a different GTO and doing the alignment that was not correct from factory which resulting in irregular tire wear. I just noticed this incident 07/05/04 when I took my car in for new tires and the tec showed me the tire but this has had to going on for some time now the wear through the tire like that.

- Brighton, MI, USA

problem #5

Jun 222005

GTO 8-cyl

  • Automatic transmission
  • 6,100 miles
Reference claim oid#10116796. I am having this same problem. My tires are rubbing on my front strut." And add anything else neded. I used the component discriptors of "suspension: Front" and "suspension: Front, macpherson strut".

- Malden, MA, USA

problem #4

Jun 102005

GTO 8-cyl

  • Manual transmission
  • 14,000 miles
I reference claim oid#10116796. I am having this same problem. My tires are rubbing on my front strut. The dealership is recommending an alignment that comes at my expense. I do not feel I should have to pay for the design inadequacies of my vehicle. My tires are now also worn prematurely on the inside

- Madison Heights, MI, USA

problem #3

Feb 192005

GTO 8-cyl

  • Manual transmission
  • 17,000 miles
I reference claim oid#10116796. I am having this same problem. My tires are rubbed on my front struts and after rotation all 4 tires were worn. Two of them were worn down to the cords and all 4 tires needed immediate replacement. The dealer said that this problem was not covered by warranty and refused to replace my dangerously worn tires. This condition could have easily caused a blowout. I did save the least worn of the 4 tires for a full size spare and have a picture of the damage done to worst of the 4. history: The 2004-2005 Pontiac GTO is an imported version of the australia holden monaro. The holden manaro comes from the factory with 235/45R17 tires, tires that are generally 235mm (9.25") wide. However, when Pontiac spec'd the GTO for the us, they finally decided on a 10mm wider tire, a 245/45R17 bf goodrich G-force kdws tire. Current problem: The larger tire causes rubbing on the front strut, namely and more commonly the passenger side strut. This is evidenced by a rubbing mark on the strut body and many times wear marks on the tires themselves. In some cases, front suspension binding has occurred. In other cases, tire replacement was necessary. This is due, in fact, to the increase in size of the tire that Pontiac has chosen to put on the imported version. Several Pontiac dealerships are aware of this problem, and it has been speculated that Pontiac is aware as well. Future problems: Tires are not all the same size. One 245/45R17 tire can be smaller or larger depending on the manufacturer of the tire. There is a strong posibility that when a consumer replaces his/her worn factory tires with another set of tires, of the same "size", that they would be even larger and could cause serious problems. In light of the Ford-Firestone tire problems, I believe this is a situation that should be researched. Please note: Dealership lot cars would most likely not demonstrate this problem as they will not have been driven enough to cause the rubbing.

- New Port Richey, FL, USA

problem #2

Nov 012004

GTO 8-cyl

  • Automatic transmission
  • 2,500 miles
On a 2004 Pontiac GTO front struts are rubbing sidewalls of factory tires, took into dealer said nothing wrong, member of a internet forum and many owners are having same problem reference claim #10116796 thank you.

- Brookfield, WI, USA

problem #1

Apr 142005

GTO 8-cyl

  • Manual transmission
  • 7,500 miles
Ireference claim oid 10116796. I am having this same problem. My tires are rubbing on my front struton my 2004 Pontiac GTO.

- Rogersville , MO, USA

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