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NHTSA — Suspension: Front: Macpherson Strut Problems

2004 Pontiac GTO (Page 1 of 3)

5.7

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,268 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Pontiac GTO suspension problems

suspension problem

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2004 Pontiac GTO Owner Comments (Page 1 of 3)

problem #56

Jul 152011

GTO 8-cyl

  • 11,000 miles

A D V E R T I S E M E N T S

I own 2004 Pontiac GTO that has had 2 front end alignments and has been through 3 sets of front tires in 55K miles. GM stated to me that it has to be my driving habits and has nothing to do with a defect on their part. After closer inspection during my last tire swap out. I noticed tire damage to inside of tire on sidewall, due to tire rubbing strut assembly. This could have been a catastrophic failure of the tire had I not been looking. Who will die before GM fixes this issue? the vehicle will not stay aligned no matter what I do, constantly loosing positive camber to the point of strut-tire contact.

- Kelseyville, CA, USA

problem #55

Feb 252008

GTO 8-cyl

  • Manual transmission
  • 57,000 miles
Last night, for the second time, the inside of my front left tire shredded while on the highway traveling at around 70mph. Both times this has happened, I was fortunate not to lose control of the vehicle. In researching the problem, I find that there are class action lawsuits already happening relating to a design flaw on my 2004 Pontiac GTO that causes the front tires to rub against the suspension struts. I have had to replace two sets of tires because of this problem, and the resale value of the GTO is also affected negatively.

- Austin, TX, USA

problem #54

Dec 162007

GTO 8-cyl

  • Manual transmission
  • miles
Tires rubbing strut causing premature tire wear. Had alignment under warranty after GM replaced tires due to excessive vibration at 15000. Was advised by GM that was alignment issue and took it to another manufactures dealer for alignment was advised in spec....

- Locust Grove, GA, USA

problem #53

Jan 022008

GTO 8-cyl

  • Manual transmission
  • 40,000 miles

A D V E R T I S E M E N T S

2004 Pontiac GTO front tire contact with suspension strut and severe steering wheel vibration excessive tire wear in inner side.

- Mansfield, TX, USA

problem #52

Nov 072007

GTO 8-cyl

  • Manual transmission
  • miles
I was on the internet and I came across defects on the 2004-2006 Gtos and since I have one I investigated. The complaints were that the stock size tires were rubbing on the struts in front of the vehicle. So, I have a 2004 GTO with only 7,800 miles on it. I went out turned said vehicle on turned the wheel almost till it would stop and peeked under the car and low and behold contact with strut;on both sides. Called GM in detroit, they had no idea of the problem. Ignored me. Did not return my phone calls, they said they would. Took vechicle to dealership to fix car. Dealer said everything looked good except the camber in front of car. Dealer fixed camber, made me pay $100. Dollars. I call GM 10 times in detroit, have not received call back from my representitive. Also spent $400 on two new 235/45 for the front; because even after they "fixed it" the stock tires wre stll 1/4 inch away from the strut. So it has cost me $500 to hopefully fix the car I do not even own.

- Albuquerque, NM, USA

problem #51

Oct 042006

GTO 8-cyl

  • Manual transmission
  • 20,000 miles
I own a 2004 Pontiac GTO. The cars strut rub has wore a angle on the outer edge of the tire and has caused a chunk of tire to peel back and expose the metal wires. I have seen other peoples cars that are way worse. They have metal wires a inch wide exposed all the way around the tire. And have caused some people I know to have blow outs.

- Hollister, CA, USA

problem #50

Aug 302007

GTO 8-cyl

  • Automatic transmission
  • 18,600 miles

A D V E R T I S E M E N T S

Car is 2004 Pontiac GTO. Noted that steering wheel was shaking rather violently and upon closer inspection of front tires, noted abnormal and acute wear of drive side front tire resulting in tire rubbing against strut of vehicle.

- Midlothian, VA, USA

problem #49

Jul 072004

GTO 8-cyl

  • Manual transmission
  • 6,700 miles
The contact owns a 2004 Pontiac GTO. While driving 5 mph, the contact heard a squealing noise when he turned the steering wheel. The tires were rotated by the repair shop, however, the noise grew louder. The repair shop reversed the rotation and returned the tires to their original positions. The tires had wear marks and the strut was discolored. There was an ODI action number (PE07010). The current and failure mileages were 6,700. The consumer stated feels this is a big safety concern would like manufacturer to reimburse $1100 in repairs. The consumer provided information from the website and also photos of the defect. Updated 09/18/07

- Middleton, WI, USA

problem #48

Aug 012007

GTO 8-cyl

  • Manual transmission
  • 30,000 miles
Rotated the tires on my 2004 GTO and noticed the front tires were rubbing the front struts. Areas of the front struts have no paint left due to the tires rubbing them. No major damage to the tires or the cars handling has occurred so far. I filed a complaint with Pontiac customer service today (01 August 2007) and the lady I was talking to stated she had no complaints on file regarding my issue.

- Norwich, CT, USA

problem #47

Jul 212007

GTO 8-cyl

  • Manual transmission
  • 20,100 miles
Just discovered driver side tire rubbing strut and the paint has been rubbed off of the strut. I had noticed the steering wheel shaking a little at highway speeds. I removed the front tires and the inside of the left front tire is almost bald. After reading a lot about this issue over the past few months, it is undeniable that the 2004 GTO has design defects and inadequate suspension parts. I'm wondering how long it will be before GM does the right thing by replacing these parts with parts that won't immediately fail. Will they do this willingly or will they wait until they are forced to do the right thing" will one or more people have to die first? will customers be forced to spend more of their own money to fix GM's shortcomings" after much research, I've come to the conclusion that a pedders or similar suspension upgrade is the only fix since GM replacement suspension parts will quickly fail just like the original parts. It will be interesting to see if GM will come through and will determine my future car purchases and those of the people I know.

- Oklahoma City, OK, USA

problem #46

Jul 232005

GTO 8-cyl

  • Automatic transmission
  • 10,000 miles

A D V E R T I S E M E N T S

2004 Pontiac GTO. Front passenger tire rubs strut. Have lost three tires, one blew out and one had tread separation.

- Richmond, TX, USA

problem #45

Jul 252007

GTO 8-cyl

  • Automatic transmission
  • 18,000 miles
The contact owns a 2004 Pontiac GTO. In 2005, the contact took the vehicle in to have the tires rotated and it was discovered that the struts failed. The struts have shredded the tires. The steering wheel vibrates very badly and a grinding noise is present while driving 25 mph. She took the vehicle to the shop and they stated that it was unable to be driven. The current mileage was 19,127 and failure mileage was 18,000.

- Decatur , GA, USA

problem #44

Feb 142007

GTO 8-cyl

  • Manual transmission
  • 24,000 miles
The contact owns a 2004 Pontiac GTO. While driving 60-70 mph the steering wheel began to vibrate. The dealer stated that the front tires rubbed against the struts and had an air bubble. The failure mileage was 24,000 and the current mileage was 27,000.

- Parma Heights, OH, USA

problem #43

Jul 172007

GTO 8-cyl

  • Automatic transmission
  • 31,000 miles
The contact owns a 2004 Pontiac GTO. The contact stated that the front struts have caused the front tires to shred. The suspension/struts are the issue, not the tires. Both front struts and tires have been rotated and the steel belt was visible. Complaint # 71-538194245 was filed with Pontiac. The open NHTSA investigation # is PE07010. Within the last few weeks, while driving 55 mph, the contact felt the steering wheel pulsate and assumed it was normal tread wear. The original tires were bf goodrich G-force, size P245/45/ZR17. The contact can provide an invoice and photos. The current and failure mileages were 31,000.

- Arlington Heights, IL, USA

problem #42

Jul 122007

GTO 8-cyl

  • Automatic transmission
  • 29,000 miles
Struts rubbing on front tires. Problem was caught before a failure.

- Burleson, TX, USA

problem #41

Jul 092007

GTO 8-cyl

  • Manual transmission
  • 19,500 miles
I would like to add my name to the current defect investigation PE07-010 regarding the front tire strut rub issue on my 2004 Pontiac GTO.

- Middleville, MI, USA

problem #40

Jun 292007

GTO 8-cyl

  • Manual transmission
  • 32,000 miles
Tires rubbing on front struts causing significant tire wear. This is a major safety issue if undetected, and an unnecessary expense to owners. Clearly a design defect which needs to be resolved by Pontiac asap.

- Jacksonville, FL, USA

problem #39

Jun 162007

GTO 8-cyl

  • Manual transmission
  • 30,000 miles
Excessive inner tire wear from tires contacting the front struts on 2004 Pontiac GTO at 32000 miles, second owner purchased with approx 28000 miles. Tire wore within 1K00miles of buying it. Upon replacing the tire documented findings with a picture of the strut-tire contact area. After 1800 mile trip on new tires, I now have significant inner wear on new front tires.

- Derby, NY, USA

problem #38

Jul 012007

GTO 8-cyl

  • Manual transmission
  • 45,000 miles
Last year I puchased a 2004 GTO. Brand new tires along with a balance and alignment were done with the purchase. Shortly after the purchase(approx. 5,000 miles) I started to notice a vibration in my steering wheel. I took it to the local Pontiac dealership after realizing that a small chunk of my tire had been taken out of the inside wall of my front left tire. Pontiac sent me away telling me there was no rubbing. I read up on some forums saying that it was because of the width of the tires(245) so I decided to purchase new tires for the front(225). I have now had the tires on the front for 6,000 miles and the driver side tire blew out 2 nights ago. Looking at the inside of the tire I saw that the whole inside had been shredded away and the passenger side is close behind it with all of the metal cords showing. Now with putting the skinnier tires on your would think the problem would be corrected since Pontiac was saying it was the width of the tire which was causing it to rub but in my experience that was false. This should seriously be taken into consideration of having a recall on whatever is making these tires blow out considering the money that people have already spent on the car and then having to replace new tires everytime they blow out.

- Jacksonville, FL, USA

problem #37

Sep 072004

GTO 8-cyl

  • Manual transmission
  • 2 miles
The contact owns a 2004 Pontiac GTO. During a tire rotation, the contact noticed that the strut was rubbing against the inside of the front tires. The dealer has not diagnosed the cause of failure. The vehicle is currently in the repair shop. The VIN was unavailable. The current mileage is 26,000 and failure mileage was 2. the consumer stated dealer diagnosed problem as struts were rubbing the tire. Updated 02/01/08

- St Clair Shores , MI, USA

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