7.3
pretty badTypical Repair Cost:
no data
Average Mileage:
11,599 miles
Total Complaints:
3 complaints
Most common solutions:
- not sure (3 reports)
body / paint problem
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2009May 08
Wave
- Manual transmission
- 12,427 miles
Extreme paint scaling in front of rear tires, along edge of back doors and all along underside edge. Noticed in May 09 at around 20,000km (purchased in Jul 08) and thought it was dirt.
Had car detailed in June and that was when I realized it was paint scaling. I took the car to a dealership for regular servicing and brought up the problem - they said no to warranty and that is was caused by rocks/stones - dirt roads! I don't drive on dirt roads and had perhaps been on one/two for a short period and at a low speed. There's no way this kind of damage should happen from that!!!!
I then contacted GM customer service, they also say no to warranty. The customer service rep there has said she will escalate this to management as I totally disagree - I've never had a car show paint scaling like this.
My previous car was an 89 Toyota that was driven on dirt roads and on shale roads up north - over 450,000 km's and NO paint scaling at all!!!!
Perhaps I should not have purchased a GM product and stuck with the tried and true.
As of right now I have a $20,000 car less than a year old showing paint scaling that would be on a 10 year old car!!!!
Update from Aug 20, 2011: GM offered to cover 1/2 the cost of the paint repair as a 'goodwill' gesture. I was not prepared to cover 1300$ for the paint myself so said no and once home in the Yukon would address the issue with my dealership.
Update from Aug 20, 2011: 35000km Oct/09 Paint Scaling is spreading and dealership has contacted GM Canada. Basically from here it was stalled until July of 2011 (full file reopened at GM in Jan/10) when I was advised that nothing would be done (km's then about 45000).
Paint scaling continues to spread and I'm sure it will turn to rust soon..... :(( See other complaints as this car has had major work. Driving is in-town and highway (paved roads).
2009Mar 03
Wave 1.6L
- Automatic transmission
- 9,942 miles
paint in front of rear mud flap and along rocker panels is scaling off and now rust is forming. first noticed around 16000 km and one week past the one year warranty. dealer and GM customer service commiserate but say too bad, so sad or words to that effect. local body shop says definitely a paint defect. still trying to get dealer or GM to come through on this but.....GRRRRR! if you have similar problem please contact us at rp_oldford@hotmail.com We are long time GM customers but now , not sure if we'd buy another.
Update from May 4, 2009: rec'd call from dealer today,advising to bring car in May 21st for repair. apologies to Gm they appear to have come through for us.
A D V E R T I S E M E N T S
2008Jul 24
Wave
We too have Paint Scaling on both waves we have, dealership said basically "tough" at 2 yrs of age paint is GONE from the area in front of rear tires where body flares at bottom. bare metal = rust starting. wonder how long before it rots through. poor design as this area basically ends up sand blasted with any driving you do.
Sylvia B.
CentreVillage, NB, Canada
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