10.0

really awful
Typical Repair Cost:
$400.00
Average Mileage:
30,000 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. replace seat belt (1 reports)
2002 Porsche 911 seat belts / air bags problems

seat belts / air bags problem

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2002 Porsche 911 Owner Comments

problem #1

Nov 152006

911 Turbo

  • Manual transmission
  • 30,000 miles

A D V E R T I S E M E N T S

I had a seat belt which was hardly ever used go bad on my 911 turbo coupe. My car was out of warranty for a little over a year when it was first detected. It cost about $400 to fix. I contacted Porsche and their Service manager- John Martin- refused to cover it and wrote me a very cold �firm and final� letter. I wrote another letter to the president of Porsche and he never responded.

I feel very strongly that because this is an expensive car with an safety issue, Porsche should have covered the repair. I also had an engine issue at approx. 16k miles that Porsche also didn�t cover.

Service charges on Porsches are extremely high. Quality control seems to be failing, and mostly the company�s lack of concern for their customers will prevent me from ever buying another Porsche.

- , Sea Girt, NJ, USA

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