This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dashboard says that my left headlight is out, or my left and sometimes right turn signals are out. Upon checking, the headlight is new and the turn signals are working properly outside of the truck.
Issues constantly with hvac control module and climate system...every other time I start my ram, I either have AC in the heating mode or vice versa, or the computer is NOT communicating with the hvac module and blend doors for when I request heat, ac or defrost dashboard control etc.( I have replaced many blend doors oem, and hvac modules and had Chrysler recalibrate the blend doors and hvac/climate control system with NO success! Please help!
Our truck kept coming up with check engine, ABS and traction control lights. Come to find out, it is the ABS Module Control that needs to be replaced. In doing research, I have found that there have been numerous complaints on this same issue for years. At what point does it become neglect on Dodge" There have been accidents yet they're continuing to ignore this situation and it's allowed??"
Was driving one day while towing a trailer and all of a sudden while making a left turn the power steering went out which caused me to hit an embarkment and damage the front bumper area of my vehicle. My safety was put at risk because of the damage it caused and how difficult the steering became all of a sudden without warning or anything. There weren't any warning prior to the power steering going out, but as soon as it went out a symbol appeared on the dashboard. This was the first time that I have ever seen that symbol. Vehicle hasn't been inspected by anybody other than myself. Checked for recalls and saw that my 2014 wasn't included.
The electronic power steering system started to fail on its own. There was no real reason for this problem. There is full power to system and no blown fuses. It is a gamble as to when the system decides when it wants to work.
- Denison, IA, USA
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This is the 4th time it's happened and also the 2nd time iv almost been killed!! I have a 2014 ram 1500 which iv grown to love. Iv have alot of issues but never complained and just took care of... yet the gauge cluster display decides to go into a party mode (strobing) and flickering or just flat out going black!!! I have bad eyes and twice now within 2 months driving at night iv gone off the road because of the flashing in my eyes! Iv found this is a common issue but the dealer told me I cannot get it fixed even though it's been recalled under other trucks! This has almost killed me! Please all I'm asking is to fix this for me... I love this truck but I'm terrified to drive it now with this issue let alone get rid of it and God for bid someone else has an accident. Please help a ram fan pile on the miles with a safe vehicle.. thank you for your time, im sorry for the long message but this is very serious and obviously a safety issue. Again, iv gone off the road and avoided a very serious incident that was caused by a faulty part. I completly understand parts going bad and having to replace them out of pocket. NOTHING SHOULD WORK FINE ONE MINUTE AND THEN ALL OF A SUDDEN START STROBBING IN ANYONES FACE. Thank you again
your letter says I can review my report but couldn't find it NHTSA JD#11531515 SO On JULY 7th I started up my truck put it in reverse and had no power steering shut it off and restart still the same could not turn the wheel. I checked the internet someone said check the 2 fuses by battery they were good. had towed on Monday 7-10-23 to Fayetteville dodge they checked it out said I needed a new elect. power rack. they ordered and it took 3 weeks at a total cost $5172.23 out of my pocket. I have pict. of old rack numbers P68230029AA TIC1713C5058 made in LUNGT AN TAIWAN 04301477146714 & 77053805480546 also all paper from dealer with numbers of new rack 68536637AB GEAR RACK and PINION THANK YOU FOR THE WORK YOU
Vehicle began experiencing electrical issues upon ABS/HCU unit failure. While initially intermittent, which allowed continued usage of the vehicle, additional components such as cruise control, trailer braking, etc., began to malfunction. Warning lights would toggle on and off, and truck began to have no-start problems with C0020 ABS codes and UO140 codes being thrown. Truck went to two Ram dealerships for inspection and neither could replicate any issues, but they were able to see the warning lights and code history. After being advised to first replace TIPM, battery, and starter, my truck has now completely died in my driveway. When I attempt to start, the check engine light comes on (in addition to ABS, trailer brake, traction control, etc.) and flashes between 3-10 times. I've now been told by dealer that the problem is actually in the ABS module and HCU, which due to the known issues with these parts may have caused damage to all of these other components, leading to the fault in the canbus system. This has been ongoing for nearly two years, which is ridiculous for the money spent on this vehicle. I've been advised by other Ram truck owners dealing with this type of situation to file a report in efforts to aid the ongoing investigation. Please feel free to contact me if I can be of any further help, or alternatively if there is a resolution to this matter. Thank you and kind regards.
The components that malfunctioned in my 2014 Ecodiesel Ram 1500 was the fuel sending unit and fuel pump. As I was driving on the freeway my truck started cutting out and stalling from 75 mph. It finally stalled and I was able to pull over in the middle island on the freeway I was on. The truck would start then turn off. The fuel gauge read over 1/4 tank of diesel fuel. The safety of myself or my family could have been at risk if someone else was driving that truck. Even for myself trying to pull out of full commuter traffic was very dangerous with a stalled vehicle. I don't know if the problem has been reproduced or reported by any other owner of the same vehicle. The only inspection was done by the Auto shop that works on my truck. Their were no warning lights or alerts on my dashboard display while this event took place. I had my vehicle towed to the shop that does service for me. They discovered I was out of fuel due to a faulty sending unit and fuel pump. The fuel gauge on the dash was showing 1/4 tank when it was actually empty.
Truck has hardly ever been driven, , at 2,602mi smelled plastic burning for about 5 seconds when first cranked up, , this happened 2 different times, then no power steering, , warning light came on, , been PARKED, , after researching the problem of CONTAMINATION OF THE EPS MODULE, , called MY RAM DEALER won't give me an app. for 2 months to check it out, , THEY KNOW WHAT IT IS, , TY RAM
There have been several recalls on this vehicle. The day after purchase there was a class action settlement. I-??m curious as to how the dealership was allowed to sell this vehicle knowing they had all the information in regards to the sell. The vehicle should have had a stop sell. Our family was at risk when the engine started to give out while on the road. The vehicle has been sitting at the shop for months with back and forth on an engine failure, etc. replacement. It-??s all fine to purchase the vehicle, yet we are facing the consequences of the manufacturer/dealership negligence and left with no help and being dismissed due to claims of parts not available. We have a family of 6 and down to one vehicle but, not our part but, due to the fact we have one vehicle. I have sent an email 3 times due to this issue and no one bothers to touch base. The recalls had to have been known by the seller, yet did not disclose the potential risks. We went through major decisions to find a way to pay the vehicle off and I feel that because it is, they got their money and do not care. However, we do and it does not disregard the fact it was manufactured improperly and sold when it should not have been. Not only were other drivers at risk due to the faulty vehicle but, my family was.
No accident has happened but I have had the Anti-lock brake module go bad in my truck and it has disabled cruise control, anti-lock brakes and traction control. So basically just old fashion standard braking is all that is working. Took it to the dealership and they told me the part is on hold by Ram for review by their engineers. So I called Ram directly and they said it is under review but they could expedite the part for me. I see there is a law suit pending for the 2017-2018 Ram 2500 and 2017-2018 Ram 3500 but not any other years. After doing some further research online and using an ODB reader I see that this is actually a very common issue even with my year and model. Even at the dealership when I started to explain the issue, they stopped my and told me exactly what it was and that they have seen it many times. I believe because of the number of issues being registered online and in dealerships that this should be a safety recall, especially because we are talking about braking. I will attach photos.
EPS went out while driving down the interstate. It is available to inspect on request. I was able to get pulled over without any accidents. Nothing confirmed from dealer yet. No warning lights came on, just happened instantly.
Power Steering Failed all of a sudden while riding around 40mph. put myself and others in danger. Unable to turn without puttting alot of strength into it. No warning lamps or messages about power steering.
While driving, all the sudden the power steering went out and a Service Power Steering Warning Light came on. The steering became almost impossible to steer and I'm a big guy. This almost caused me to run the truck off the road but thankfully I was just making a turn after stopping at a stop sign and entering onto another street. Had there been a vehicle coming down the road, I would not have been able to avoid the collision. This was an extremely dangerous situation and thankfully I didn't have my wife and kid in the car and there wasn't any oncoming traffic. When I searched online, it appears that this is an ongoing issue and there haven't been any recalls. Something needs to be done as I feel unsafe and this is my primary driver.
There-??s a lot of complains a lot of people that says dodge rams have problems with the ignition switch all over the internet there-??s people taking there ignitions out and open them and cleaning them with alcohol so they can work again and turn the truck on. This just happened to me it was working perfectly then it started turning on just occasionally and now it won-??t work at all. This is a big problem because is on every dodge ram 2014 and older sometimes even on 2017 and 18 with all this people complaining about the same issue is obvious this is the companies responsibility and we shouldn-??t be paying hundreds of dollars when it can be fixed for free if it was on the safety recall website.
My vehicle VIN [XXX] shown "no unprepared recalls". However I saw that there was a past recall for this vehicle. The recall dealt with the digital instrument cluster which gives data on engine management, safety features such as ABS systems, and other safety items. I do not believe my vehicle had ever been repaired. My digital instrument system flashes on and off and many times, as all day today, was completely inoperable. This has been occurring for approx one year and the dealer told me that this was normal, which it is absolutely not. The dealerships around here have a habit of falsely signing off on repairs and recalls especially if the vehicle hit their lot with a recall during a trade-in. The new buyer would have no idea of such recall. Please assist me in getting this unprepared recall repaired. I would also like to address the faulty 8 speed transmissions which shudder and shift unnecessarily. This could cause a sudden loss power on acceleration in heavy high speed traffic and merging onto an interstate. Please look into this. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Fuel Gauge sending unit in fuel tank has failed. No idea of how much fuel is in the fuel tank. 60k miles on the vehicle. Do not want to run out of fuel on an interstate or major highway and cause a possible collision.
INTERSECTION, I PROCEEDED TO TURN LEFT, THE WHEEL TURNED TO THE RIGHT AND LOCKED i STRUIGGLED TO CONTROLD THE VEHICLE, DESPERATELY TRYING NOT TO HIT A MAN CROSSING THE STREET IN A WHEELCHAIR. i LOST CONTROL, JUMPED A CURVE AND HIT A LIGHT POLE. MY FACE HIT THE STEERING WHEEL. FOUR OF MY TEETH WERE KNOCKED LOOSE. IHAD TO HAVE THEM PULL DUE TO AN INFECTION. MY HEAD AND NECK WAS JERKED AROUND TWICE. I WAS IN SHOCK & TERRIFIED I DROVE HOME CALLED MY SON, HE IMMEDIATELY CAME TO DRIVE THE TRUCK TO MY HOME, I MANAGED. MY DENTIST PULLED THREE TEETH AND THEN ONE MORE BECAUSE THEY BECAME INFECTED. THIS STEERING PROBLEM WAS NOT NORMAL., NO FLUID LOSS, N0 WARNING. MY TRUCK HAD BEEN IN THE SHOP 4-6 WEEKS PRIOR A COMPLETE DIAGNOSIS WAS CONDUCTED. THERE WAS NO INDICATION THAT THIS WAS AN ISSUE, HAD I TURN TO THE RIGHT I WOULD HAVE CAUSED A MAJOR ACCIDENT ON THE FREEWAY. INSTEAD OF GOING HOME THAT NIGHT i WAS GOING TO SEE MY 6 YEAR OLD GRANDDAUGHTER. MY INSURANCE COMPANY TOLD ME TO PLACE IN THE SHIOP. AFTER THE REPAIRS THEY SAID THEY WOULD NOT COVER THE $5,000 REPAIR BECAUSE THEY DISCOVERED IT WAS A WEAR AND TEAR. THIS IS FALSE. I CALLED FCA they informed me that my warranty was out. I telephoned them several times to inform them this was not a warranty issue. The same issue for the recall, reoccurred. it wasn't unit I informed them of my injury, then they informed me they would send someone to investigate. They sent their Engineering Analysis associates/Bosch Automotive Services Solutions to exam the repaired vehicle. It was at that point they read the report from Lithia Dodge Ram, the dealer my deceased husband purchased this death trap and examined it, but they could not find no evidence of a manufacturing issue, no evidence of power steering, electrical nor the throttle. Well, this is a problem because my invoice I was given and I was advised the report code stated it was electrical steering rack, a manufacturer problem THOUSANDS COMPLAINED. #ACCOUNTABILITY!
A D V E R T I S E M E N T S
- Vancouver , WA, USA