This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Fuel level senser not reading, went on vacation fuel wasnt reading an I just filled it up. Took it to the dealer an they said its working now, after we went on the way back it started doing it more an more. An plus the tailgate opens on it own all the time
Front fuel tank strap broke. This is a known issue for Dodge ram trucks. It is the same issue that happened on the 2009 through 2012 Dodge ram recalls. My truck is a 2016 Dodge ram. Has been mostly in Virginia and Ohio over the last 8 years. The strap broke through the chassis due to rust and corrosion. This is a known issue with a lot of Dodge Ram trucks and is something the NHTSA should look into and force the dealerships to issue a recall.
I was driving home when a trailer went by and a nut flew off the trailer and damaged my bumper and fog light. When I went to trade in my truck the dealer pulled a Carfax and said my truck was in a collision.Tey lowballed me on a trade.They offered me $25k for my truck when it is worth $40 K, the low balled me beacuse of carfax, which the report was not true.
The tailgate of the truck does not remain shut. It unlatches and opens while the vehicle is in motion causing potential road hazards to other drivers. Vehicle has been inspected by a local body shop repair but does not show any worn or out of place parts.
The contact owns a 2016 RAM 1500. The contact stated while the vehicle was at a standstill, he noticed the water was leaking into the rear driver-€™s side of the vehicle. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 55,000.
- Mechanicsville, MD, USA
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While having a routine oil change I discovered on the vehicle several small areas of chipped paint and rust immediately above the windshield. The windshield is the original and never changed so there is no reason for the paint defects along the windshield seam area so that when the rust goes through the windshield will become unstable and pose a potential hazard or could fail altogether. I spoke with a Ram dealer who was uninterested in the problem. I have called Ram cooperate headquarters and reported the issue. Please see attached photos.
My 2016 Dodge Ram, rear window began leaking during a heavy rain. Water began running in from the top, passenger side of tear window while driving down the highway. My son in law has a 2015 Ram. His rear window had the same prob. Warranty fixed it. Checked internet. Seems to be a very common problem.
My tailgate has opened by itself 4 times recently. I check every time I close it to ensure that it's closed and locked properly. Every time I have been driving and it's fallen open. This last time, I was hauling a trailer and it open by itself, going down the road and the tailgate landed on the trailer tongue jack and damaged my tailgate.
The driver's side interior door latch has failed even though the vehicle has less than 50K miles. This occurred when the vehicle was stationary. I am a safety engineer. The interior latch function is a safety critical means of emergency egress akin to crash bars on buildings; no way should it fail in a vehicle this recently built and of such low mileage. Ram informed me it was a non-warranty item which in itself surprising. The repair bill is $521, which in some cases will be expensive enough that some will forgo getting it fixed, imperiling themselves should they need to quickly egress the vehicle in the even of a fire or submersion, for example. I asked them for information on how frequently this particular type of failure particular latch mechanism and they were most definitely not forthcoming. I asked them to elevate my case to someone more senior, given critical the nature of the failure from a safety standpoint. They refused. So, I guess the ball is in NHTSA's court. Someone should definitely reach out to fca and inquire about the failure rate of this particular mechanism.
While driving the truck back fire pouring smoke pulled over open hood saw flames move to safety filed complaint with fca they sent an arm chair investigator who said investigating he found nothing that shows no responsibility for fca they stated even though there is recall that warns of fire hazard does not mean it is there fault. So far they do not have repair parts to fix and for me it is to late truck was destroyed by the fire fire fca needs to be held accountable.
Last month (December 2019) on a cold day, I tried to put down the driver's window in 2016 Ram 1500. However, the window was frozen in place due to an overnight snowstorm. The window didn't move and I released the button. Then, while parked in a public parking lot, the window went half way down on its own. I found it this way when I returned to the truck. It went up with the button and I began my trip home. During this trip home, while I was driving and I had not touched the button, the window fell completely into door. Apparently the window had come apart from the plastic clips holding it to the up/down mechanism. Today, January 9, 2020, another cold day, my wife pressed the button to nudge the passenger window up (it was open just a tad) and instead of going up, the window dropped into the half way position. We got it up with the button and it's now taped in place until the garage can get to it. This window too appears to have come off the little plastic clips holding it place today, I also google'd this problem and have discovered it's a known problem on 2016 Ram trucks with pages of posts in multiple forums beginning in 2017 of owners experiencing this problem when its cold. There have also been several web articles discussing the problem. Several of the posts indicate that fca has had multiple complaints about this issue. This seems to be a safety issue for several reasons. First, its not particularly safe for people to be driving around in storms and freezing weather with windows that just drop into the door and won't come back up. Second, its not particularly safe to have the window in your vehicle open on its own when the vehicle is parked. Third, taping the windows in place (even temporarily) could hurt egress from the vehicle in the event of an emergency.
Vehicle taken in on 8-12-19 to dealership to check out driveability concerns after "approved emisson modification" they had it to apply update from 5-17-19 to 6-12-19, concerns on 8-12-19 were acceleration, also to check egr system as I was losing coolant they had my vehicle from 8-12-19/9-13-19 when they called me telling me I needed to return the rental car and pick my vehicle as they couldn't do anything for the acceleration I would have to wait for an update to be released. They didn't check the egr system only topped it off with coolant and told me to watch it. All was fine until 9-16-19 when I was on my way to work, about 7 miles from work the check engine light came on I continued on about a mile from my work location the service throttle control light illuminated I lost the ability to accelerate and about 1/4-1/2 mile away from the work location the low oil pressure light illuminated and vehicle died. I finished coasting into the driveway and parked went inside to get work related paperwork I needed and came back outside and see smoke coming from under the hood. I open the hood to see what was going on and there was smoke/fire on the left side of engine bay when staring in (intake, egr area) at that point I got in to the vehicle to put it in neutral via disengagement lever to roll vehicle away from the house I got it away from the house and got out and away and called fire department to come extinguish the fire as it was engulfed in flames at that point. Resulting in a total loss of the vehicle. Now afterwards there is now a recall for the egr cooler that "may fatigue and cause vehicle fire" Chrysler has been contacted and aren't willing to do anything they sent out Bosch automotive engineering people to inspect the vehicle it was stated there was no vehicle manufacturing defect. A buyback claim has been started but I have not heard anything to this point.
Driver side window clips keep breaking whenever temperature goes belie freezing. 3 times to dealer to repair. Dealer states its a common design defect. It is a safety hazard as window falls into track and cant be operated or mine has lodged up then unexpectedly dropped. Ive been told not to open window in cold weather thats unsatisfactory. Dodge needs to recall and correct design issue and hazard.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA campaign number: 18V486000 (structure, latches/locks/linkages) the dealer (carbone Dodge Chrysler Jeep Ram, 5017 commercial dr, yorkville, NY 13495, 1-315-736-3371) scheduled the repair two weeks ago. When the contact arrived for the appointment, the dealer stated that the part was not available. The dealer stated that they would follow-up when the part was available. The contact had not received a response. The contact sent an online inquiry to the manufacturer through their website, but had not received a response. The contact had not experienced a failure. Parts distribution disconnect.
While traveling on I-5 South at approx. 65 mph, using the cruise control, the vehicle suddenly sped up and the driver was unable to decrease the speed of the vehicle causing the driver to veer West off into the dirt shoulder striking the dirt embankment and wood fence. The driver sustained major injuries to his face, ankle and pain in chest. The consumer stated the vehicle was scraped before information from the computer was received. The driver became disabled and could no longer work.
Dropping boat in water on slight grade ramp. Put car in park and shut down. As I dropped boat from the trailer the truck rolled down the ramp immersing 3/4 of the body in the salt water. No one was behind the wheel. This product has had issues with rollaways
Tailgate randomly opens when the vehicle hits 15 mph and activates the door locks along with the tailgate lock. Contents spill out of the bed and into traffic. I cant find a safety bulletin but this appears to be a common issue. This should be recalled immediately. This has happened 15 times on my vehicle in the last month. The vehicle is approx 18 months old and has less than 30K miles on it. Example of the issue. Https://www.youtube.com/watch?V=uha6wuvqthg
A D V E R T I S E M E N T S
- Omaha, NE, USA