This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Ram 1500. The contact stated that during a rainstorm, he became aware that the rear window was leaking water into the interior of the vehicle, potentially leading to electrical damage to the rear taillamps. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the water was entering the interior of the vehicle through a crack in the glass. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 59,000.
The contact's grandson owns a 2019 Ram 1500. The contact stated while her grandson was driving at an undisclosed speed, the tailgate ajar warning light illuminated intermittently, causing her grandson to pull to the side of the road several times. The vehicle was taken to the dealer, where it was diagnosed that the tailgate striker was misaligned. The contact related the failure to NHTSA Campaign Number: 22V904000 (Structure) however, the VIN was not included. Additionally, the contact stated that her grandson had informed her that while driving at low speeds and making a sharp turn, the steering wheel shuddered. The dealer determined that an unknown software update needed to be performed. The contact related the failure to TSB Number: 08-137-21. The dealer charged a fee for both repairs. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.
The contact owns a 2019 Ram 1500. The contact stated that while the vehicle was parked, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the active air dam system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 51,000.
The contact owns a 2019 Ram 1500. The contact stated that the tailgate unintentionally opened while driving at various speeds. The tailgate ajar light failed to illuminate while the tailgate was open. The contact learned of NHTSA Campaign Number: 22V904000 (Structure). The vehicle was taken to the dealer, but the mechanic was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not included in the recall. The approximate failure mileage was 12,000.
The contact owns a 2019 Ram 1500. The contact stated that upon cleaning the tailgate, the driver's side cable of the tailgate loosened, and the bolts fractured. The loosened cable struck the contact on his left leg. There was no injury sustained. The vehicle was taken to the dealer where it was diagnosed that the bolts needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the dealer as the VIN was not included in a recall. The failure mileage was approximately 30,000.
A D V E R T I S E M E N T S
- Travelers Rest, SC, USA