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Multiple Electrical Features Not Working
2019 Ram 1500
This problem may be covered under warranty. Ask your Ram dealer.
7.2
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 6,700 miles
- Total Complaints:
- 5 complaints
electrical problem
Helpful websites
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A D V E R T I S E M E N T S
I bought used 2019 Ram with 10,000km in early 2020. Problems started right away, the radio would not work about every other week, no sound whatsoever, alarms etc. Dealer told me to disconnect positive battery, reconnect and yes, it did solve the problem temporarily. But imagine doing this at -25c, so I got frustrated, brought it to the dealer. I'm not to sure what they did but problem persisted.
But the first of June Uconnect does an update and all hell breaks loose. Left a permanent message Error 20. Now nothing works, no back up camera, no heat or air conditioning, no sounds, no gps - no nothing. On top of that the screen remained on after shutting off engine, and the next morning battery completely dead. Went to the dealer twice to complain, they said they ordered a new Uconnect system and were sorry about the dead battery situation.
On the third trip to dealer I talked to my salesman and said I needed a solution immediately, I was not going to unhook the battery 5 times a day!! Finally a technician pulled out a small fuse under the steering wheel and shut off the screen. No more dead battery, no screen, now waiting for the Uconnect radio system. Very frustrated and regret purchasing this Ram.
Looks good but nothing works, and I had other problems, like the instrument cluster going wild, transmission refusing to shift gears, plastics falling off. I had a 2004 Ram previously and was quite content with it, and now I am waiting to see how long it's going to take to fix this Ram.
- Martin E., Valdor, QUE, Canada