This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Original owner of this Ram 1500, dealer bought. Around 60600 miles discovered rear passenger seat belt NOT attached or anchored to vehicle, under seat.. Did not appear to have ever been attached. Not bent or disfigured or worn as if torn off of anchor.
The incident was the seat belt indicator light came on while driving. Brought it to the dealership and they determined the control module under the driver-??s seat needed replacement. I was told the air bags would not deploy if I got into an accident. Not sure other owners have had the same problem. I have read on line that there are numerous rear window leak issues which accumulate water on the floor that could interfere with the control module. It would be nice if ram would investigate the situation to determine if the control module acted on itself or water from the window leak contributed to the malfunction. To date both the rear window and control module has been replaced.
Unsure to what's causing the issue, dealership will look at it but feel it is a customer issue not a truck issue however among further investigation this seems to be a common issue amongst these model trucks, I have spoken with other people who have experience the same issues as well as researched it online where many people have also experienced the issue. The seatbelt light alongside the airbag light will come on intermently saying that the passenger side seat belt is unbuckled and it is in fact not. I have spoken with individuals who have gone to the dealership for this issue and they have found it to be a wiring issue.
The airbag(s) and Seat belt tensioner failed, and yes, the vehicle is available for inspection upon request. I was in a full frontal collision at 45 mph, the airbags did not deploy, and the seatbelt did not tighten or lock. I was thrown all over the truck and suffered several severe injuries, some of which may be permanent. RAM was notified and had stated everything was fine with the truck. But after detailed inspection by the collision center, they disagree and feel there was a malfunction. The insurance company after visual inspection also feels there was a malfunction. There is substantial frame damage, and the front of the truck was crushed. There were no warning lights or symptoms of failure previous to the incident.
My vehicle had issues in which all safety features have been turned off in the truck in June of 2022. Two dealerships have determined that it is a module but Ram has not been able to get the part now going on 5 months. Airbags, Lights, Safety features are all not working. I have tried to escalate but no response. I keep being told month after month that this will be corrected but still nothing. This is a major concern as this is a vehicle that has to be used and yet it is completely unsafe.
- Fort Worth, TX, USA
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The contact owns a 2019 Ram 1500. The contact stated while driving 30 MPH, he pulled on his seat belt for adjustment and the seat belt would not retract. The vehicle was taken to the dealer and the mechanic stated the vehicle was not included in NHTSA Campaign Number: 20V580000 (Seat Belts). The vehicle was not repaired. On another occasion, the contact stated while driving 40 MPH, the vehicle would not accelerate as needed with a roaring sound coming from the vehicle. The contact stated that while decelerating he heard a clicking sound as if the transmission had shifted gears. The contact stated the vehicle accelerated and then operated normally. The vehicle was taken to the dealer and the contact was informed that the vehicle was not under warranty. The vehicle was not diagnosed or repaired. The manufacturer was contacted and notified of the failure. The contact was informed that the vehicle was not under recall. The failure mileage was 30,000.
-seat belt does not retract on driver side -was proven to dealer ship -didnt want to fix (glendale Dodge - los angeles -key ingition turn off by it self when starting transmission loss power faile swtich gears during traffic - millage on truck 47K
I was in a high speed rear end collision. We were at a red light and hit from behind approximately 45-50 mph. The air bags did not deploy and the drivers seat belt failed to latch. The passenger seat back latched
While driving the airbag disabled light, driver seatbelt sensor and auto park disabled light came on. This has been a recurring issue since my purchase in February 2022. I believe this is a safety issue because the airbag may fail to deploy in the event of a collision. The vehicle will be inspected by the dealership it was purchased at on 6/21/22.
about half a year ago, i noticed the seat belt didn't retract properly, and on occasion, it would lock me into the seat preventing me from moving even though there was no reason for the belt to lock. then a airbag light illuminated on the dash a few weeks ago, on the same day that i was standing still at a traffic light, and i tried to reach for a folder on the passenger seat, when the seatbelt would not allow me to move. So i made an appointment with the ram dealer. they just inspected and tested the truck. The dealer just told me it had something to do with the front outerleft seatbelt assembly. They say the ohms is low and the airbag will not deploy and the seatbelt may not work unless the entire assembly is replaced. I was told this is not covered under warranty, not even the extended warranty i purchased. the car is less than 3 years since delivery, and has 52900 miles on it. I can't believe such a safety issue would not be covered. I believe any car manufacturer should sell a vehicle that has a reliable safety restraint and airbag system, don't you? They tell me the part number is (mopar) #5kp971x9ag
The contact owns a 2019 Ram 1500. The contact stated that the center display screen failed to turn on upon starting the vehicle or while driving. The contact also stated that the rearview camera failed to activate while the vehicle was in reverse. The contact stated also that the forward collision chime would engage while driving with no vehicles nearby. Additionally, the contact stated that the check engine warning illuminated intermittently and the engine made abnormal sounds while depressing the accelerator pedal. The contact also stated that the RPM was malfunctioning. The contact then received notification of NHTSA Campaign Number: 19V407000 (Air Bags, Seat Belts) which the dealer associated with the failure. The dealer completed the recall repair dealer however, the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
I was dropping my child off at school. She said the seat belt was stuck. So her brother went to help her. Then she started screaming the seat beat was stuck around her waist. She could not breath. I parked the truck and ran around to help her. The seat belt was locked up I could not get it to release. The school principal saw the commotion and asked if she could help. I told her to grab a knife or scissors we need to cut the seat belt off. She ran and grabbed scissors and I cut the seat belt. She could have died if I was not at the right place at the right to me.
March 5 2021 car stopped working, would not turnover and all the warn ing lights were on.was ntowed to dealer and at first I was told they could not figure what was the problem then figured it was the tipm module needed to be replaced.one month later 2 more electrical problems.one is the cooling louvre system needs replacemet an D a more serious problem was happening with starter meltdown that could have caused a fire.researching these issues I probably will be having more electrial problems.first issue cost 1000$ and parts on 2nd and third issues are over 900$so repair will probably @ over 2000$.something is really wrong with these trucks or I have a lemon!!
2019 Ram laramie 4X4, 5'7", crew cab with less than 9000 miles on it, getting intermittant "service airbags" messages with dinging alarm for past 2 weeks and now, getting "passenger seatbelt alarm" intermittently as well with my wife buckled securely in the passenger seat, while I'm driving.
Drivers side seat belt stitching came undone. When seat belt was put on and tightened down seat belt came thro bottom attachment point. Took vehicle to landmark Dodge was informed by service tech there that there was nothing they could do, due to truck being over 36,000 mile warranty.
The contact owns a 2019 Ram 1500. While driving 50 mph, a semi truck struck the front driver's side door of the contact's vehicle. As a result, the contact lost control and spun around a couple of times. The air bags did not deploy. There were no warning indicators illuminated. The contact sustained injuries to the spine and base of her skull, her left leg was fractured, and her pelvis was shifted and needed realignment. The contact was taken to the emergency room and was seeking medical attention from a chiropractor several times a week. A police report was filed. The contact stated that the rear passenger tire was destroyed, which prevented the vehicle from being driven. The vehicle was towed to a body shop. Gene's Chrysler Dodge Jeep Ram (located at 3400 S cushman St, fairbanks, ak 99701, (907) 452-7117) was made aware of the failure. When the contact purchased the vehicle on July 1, 2019, she was informed that it had been serviced per NHTSA campaign number: 19V407000 (air bags, seat belts). The manufacturer was notified and opened an investigation. The failure mileage was 3,466.
The contact owns a 2019 Ram 1500. The contact received notification of NHTSA campaign numbers: 19V067000 (service brakes, hydraulic) and 19V407000 (air bags, seat belts). The contact called atlantic Dodge Chrysler Jeep at 888-909-4754 (located at 2330 us highway 1 S, saint augustine, fl 32086) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Park City, UT, USA