This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Truck has around 67k miles. When preforming an oil change i checked the drag link knowing that some trucks are recalled. The outer jam but was loose. Called dealership and they said the recall was done. There are no indications that the recall was done. No marks or welds on the nuts as the recall states.
A Recall on the Drag Link Bar was for a bolt coming loose. The recall was to weld the bolt, so Drag Link Bar could not be adjusted or bolt come loose. I am the original owner and in order to do an updated alignment, I now need to buy a new adjustable drag link bar, because the original one can not be adjusted due to the recall fix was to weld a nut, so it cold not back off. So a $80 alignment charge, is now going to cost me $1000 because I have to buy a new Drag Link Bar. I have contacted RAM, they said the will not do anything, they fulfilled the Recall. Why would the NHTSA allow a fix to be a welded nut on a steering arm that might need to be adjusted for alignment? So it would of been better for me to not do the recall and wait for it to fail and then get a new drag link bar. My Drag Link bar does not need to be replaced due to age of vehicle or wear and tear. The Drag Link bar needs to be replaced because the part can not be adjusted, like all other steering parts.
My Ram 2500 truck is in need of repair under the R46 recall. On 8/4/2021 the dealership inspected my truck and claimed they had ordered parts and the repair will not be completed until June 2022. The recall bulletin states that a failure of the track bar frame bracket can cause a sudden crash without warning. There is a frequent popping or "clunk" sound coming from under the truck when turning and when going over bumps. This is my daily driving vehicle. I do not think it is safe to drive this truck for another 25,000-30,000 miles while waiting for these parts. This truck has been in the same dealer service center at least three times since 2015 for recall repairs and each time they have failed to address the R46 recall.
Drag link recall: Problem was -€œfixed-€ by welding it. I am having a lot of play in my steering and hard to keep straight. This should be fully replaced with a better drag link rather than welded.
I have a 2014 Dodge ram2500 truck, there was a safety recall on the welding on the front suspension track bar frame bracket that was improperly welded during the manufacturing process. The fix was to have a bracket placed with one 60-70mm long M10 bolt with 1.5 pitch threads, one M10X1.5 pitch thread nut, three M10 flat washers I brought my truck in because it start popping every time in turned either right or left I was told that the recall fix had expired there no warranty on this to fix it now. So I'm confused it a safety issue and not covered under the recall?? because the recall fix has no warranty the warranty is only for 2 years. So I bought a truck new with defects and it my problem that we're not known at the time from the manufacture. Not sure how this is right or fair to the customer. It a safety issue not cosmetic. My truck only has 80.000 and it a diesel should last a long time. Please help thank you
- Cabot, AR, USA
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Ram had previously issued a recall to weld the drag link component of the steering system. Ram called this recall number V06 and my truck has been completed. However, this recall requires a weld to the adjusting sleeve of the drag link, however, with this weld, as the drag link goes thru normal wear, you cannot complete a full wheel alignment because its welded. Without a complete alignment, tires will still wear prematurely and need to be replaced. Just replaced mine to the cost of $875 and am not happy about it. Recall was completed on 6 May 2019 and had to replace my tires a year later. I fully expect the NHTSA re-engage with Ram and this needs to corrected. Ram needs to re-engineer a fix and reimburse those customers who had to get new tires. Am quite sure that Ram has had numerous complaints about this and has not announced anything yet. At the time of recall, had 48110 miles, now I have 56450 on 23 June 2020 with an increase of only 8000 miles in 13 months and needed tires.
I've had the drag link recall done on my truck at the dealership and I didn't have any idea what they did to fix it till I started seeing posts online about welding the adjusting link on it. Well my truck is dragging to the right and needs an alignment, and I know if I take it somewhere, they'll have to cut that weld to properly do the alignment, and I don't want to do that. I would like to see the entire drag link replaced so nothing has to be welded together and keep me from getting it aligned.
NHTSA vehicle safety recalls during the following recall, Dodge welded all my steering arm components together so now I cannot get an alignment done correctly or, if need be, disconnect worn out parts because they welded these parts together" I was told this and shown this by kost tire company in carbondale pa 18407. They were flabbergasted by this most absurd, stupid fix Dodge had done and told me they cannot fix my truck properly" here is the following recall info. Recall number 15V541000 recall date 08/26/2015 component steering summary:Chrysler (fca us llc) is recalling certain model year 2014 Ram 2500 trucks and 2013-2014 Ram 3500 trucks and cab chassis manufactured October 9, 2012, to July 29, 2014. The affected vehicles may have inadequate welds securing the front track bar frame brackets, which may result in the bracket components separating from the frame. Consequence if the bracket components separate from the frame, the vehicle may be more difficult to steer and control, increasing the risk of a crash. What owners should do Chrysler will notify owners, and dealers will inspect and install a reinforcement bracket over the front track bar bracket. This recall began on February 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R46. This fix they did is affecting my ability to hold the vehicle on the road" my wife drove my truck and is very scared of running off the road now" they welded parts of my drag line and alignment bars to control the vehicle. The vehicle wanders all over the road. I can't event fix this because they welded all the streering components solid.
Driving in my neighborhood about 20 mph coming up to a stop sign hear this howling noise if you will. Then when I hear it instantly something grabbed and locked and stopped me! I've been having issues with my transmission slipping, well not slipping but between gears. Like the rpms were going up but nothing was moving. I'm not talking about the RPM gauge on the truck going up, it's just a rev up sound. Then will catch and go I'm guessing it's all with the transmission. I'm just glad I was only doing 20 mph instead of hwy speed when it locked
Your recall remedy for 19V-021 is unacceptable. The solution of welding the drag link adjuster nuts to the sleeve, permanently renders the vehicle from being properly aligned forever. The only way around this is to break the welds, adjust the steering sleeve and then welding the nuts again. This is an unacceptable solution as most alignment shops do not have welding equipment to do this, thus potentially placing the vehicle occupants in danger again. Your agreed solution does absolutely nothing to address permanent fix and was nothing more than a way to mitigate cost for fca. This permanent fix needs to be installation of the redesigned part or reimbursement for the purchase/installation of an aftermarket part that will not suffer the same potential failure as the part under recall.
The contact owns a 2014 Ram 2500. The contact received notification of NHTSA campaign number: 15V541000 (steering). While driving at an unknown speed, the vehicle experienced the death wobble and was uncontrollable. Additionally, the vehicle failed to accelerate above 35 mph. There were no warning indicators illuminated. The vehicle was towed to lone star Chrysler Dodge Jeep Ram (8811 interstate 35 access rd, san antonio, tx 78211, (210) 828-1515) who stated that the vehicle had been modified. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 122,500.
2014 Ram 2500 Fiat Chrysler. Consumer writes in regard to many safety issue recalls concerning vehicle and request compensation or refund. The consumer stated the recall would exceed a reasonable amount before it would be completed.
The contact owns a 2014 Ram 2500. The contact received a recall notice for NHTSA campaign number: 19V021000 (steering). After contacting both an unknown dealer and the manufacturer, the contact was informed that the parts needed to repair the vehicle were not available. The VIN was unknown. The contact had not experienced a failure.
The contact owns a 2014 Ram 2500. The contact received notification of NHTSA campaign number: 19V021000 (steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Lithia Dodge great falls (4025 10th ave S, great falls, mt 59405, (406) 205-3430) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Steering wheel keeps going off center. It is now off 90 degrees. This is the 3rd time this has happened after getting an alignment happens when driving over bumps or curves. Consumer is requesting for guidance. Dealer refusing to provide any assistance. Vechicle was remedied.
Bad vibrations at highway speeds. Dealer has replaced tires, did not fix. Dealership changed track bar, did not fix the issue. I also paid for alignment before track bar install. Seems to be a reoccurring problem with Ram trucks, please help make this right. 73000 miles
The contact owns a 2014 Ram 2500. While driving 35 mph on an incline and making a left turn, the steering wheel became difficult to turn, made an abnormal popping sound, and seized. There were no warning indicators illuminated. The vehicle was taken to sam leman Chrysler Jeep Dodge Ram Fiat morton (200 E courtland St, morton, il 61550, (309) 263-2345), but was not diagnosed or repaired. The vehicle was then taken to roanoke motor company (1313 w front St, roanoke, il 61561, (309) 923-7171) where it was diagnosed that the traction bar bolt needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and provided case number: 58276170. No further assistance was provided. The failure mileage was approximately 101,000.
Fca has issued Ram recall V06. Then they tell us that there is not a fix to the recall. So what good does it do to issue a recall if the issue can't be fixed. Someone needs to pressure fca to issue the fix. I talked to three Ram dealers and they all say that yes, there is a recall V06 but they do not have a fix for it yet and they can only wait for fca to issue a fix to them. Seriously...it does no good to issue a recall if the vehicle can't be recalled and fixed.
The contact owns a 2014 Ram 2500. The contact received notification of NHTSA campaign number: 19V021000 (steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Arrigo Dodge Chrysler Jeep Ram West palm beach (6500 okeechobee blvd, West palm beach, fl 33411, (561) 282-1545) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Schenectady, NY, USA