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NHTSA — Suspension: Rear Problems

9.2

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,833 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Saab 9-3 suspension problems

suspension problem

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2003 Saab 9-3 Owner Comments

problem #3

Jul 282003

9-3 4-cyl

  • Manual transmission
  • miles

A D V E R T I S E M E N T S

Since owning my 2003 9-3, the parking brake stuck and would not release ultimately having to be replaced. The rear bushings on the sway bar had to be replaced, multiple light bulbs. At about 20,000 miles the steering rack needed to be replaced, most recently the power sterring pump now needs to be replaced. The seat belt also let go and had to be replaced. I thought that all that could go wrong, had gone wrong until the power steering pump went. Now reading other owner comments I have no faith in this vehicle. This is my fourth Saab, my last I traded at over 180,000 miles with no problems.

- Hartland, VT, USA

problem #2

Jan 092004

9-3 4-cyl

  • Automatic transmission
  • 5,500 miles
Leased 2003 Saab 9-3 arc on 9/26 and this is my second complaint (10051379) and I still have not heard from Saab customer care regarding their fixing the loud right rear rattling/knocking noise. I have called numerous times with no call back. I now have two more problems... the car hesitates, sputters and almost stalls... the dealer increased the idle and that was the fix... I do not feel safe when starting off from a stop or driving in stop and go traffic. Also the transmission is shifting hard between gears between 10 and 30 mphs... it started a few days ago and is becoming more prevalent as each day passes..both these problems along with the loud rattling/knocking noise from right rear that dealer says is normal tell me that this car has problems that Saab doesn't want to deal with and that is not right.

- East Weymouth, MA, USA

problem #1

Dec 192003

9-3 4-cyl

  • Automatic transmission
  • miles
Car leased 9/23/03 and one week after a loud rattling/knocking noise starts up from right rear. To dealer 6 times for this problem. Right rear shock replaced twice and on 12/19/03 district Saab rep concluded that noise comes from shock and is a normal noise. I disagree and do not understand this explanation. Delearship will not make any more attempts to fix this rattling/knocking noise. Filed a complaint with Saab customer service on 12/23/03 and have not heard from them. Am disappointed and upset that the noise can not be located and fixed.

- E. Weymouth, MA, USA

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