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NHTSA — Structure: Body: Roof And Pillars Problems


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
65,700 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2005 Scion tC body / paint problems

body / paint problem

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2005 Scion tC Owner Comments

problem #2

Sep 032009


  • 97,800 miles


I was driving my 2005 Toyota Scion Tc at approximately 7am on an expressway at 55mph my sunroof closed as well as the shade cover both closed. I heard a loud pop followed by bits of glass falling in on me and the car through the top vent holes of the sunroof. I pulled over as soon as possible off the expressway to assess what had happened not an easy task when cars are doing speeds of 55-70+.when I view the damage it appears that some how the front wind deflector of the sunroof had popped up and shattered the glass of the closed sunroof all around the edges along the track of the middle glass and it appears that it may have push the glass upward causing the middle glass to shatter and crumble inside the vehicle on to the shade cover that thankfully was closed leaving about an 8X4 inch whole in the glass and the rest of glass cracked and crumbly with chunks of glass on the inside as well as outside the car. Extremely dangerous but very thankful it did not cause serious injury to myself or anyone driving on the road with me. I brought the car to my dealer and they claim the car was hit by something that shattered the glass and told me to contact my insurance company to do the repair. After reading about the numerous other complaints for the exact same problem I will be returning to the dealer today to further argue my point, no repair made at this time. My concern is that I have read that people have had multiple incidents after repairing the damage. There is no doubt there is a major flaw in the design of the sunroof. There was a recall on the wind deflector that involved putting some type of film over the deflector that would prevent it from cracking if hit by debris while open stopping it from breaking apart and flying off. I had that recall done in 2007. I was told now that this incident had nothing to do with the recall issue, I disagree I believe the recall should have been for the mechanics of the wind deflector it some how was forced to open up.

- Shilrey, NY, USA

problem #1

Sep 162006

tC 4-cyl

  • Automatic transmission
  • 33,600 miles
Around 10 months ago I was driving down interstate 27 with my sunroof completely closed. There were no other vehicles around me. Suddenly I heard a loud noise, I swerved a quite bit and then I noticed glass was falling on my head. I looked up to see my sunroof was gone. I immediately went to the dealership where they replaced the glass on warranty. Since it was replaced at no charge to me I was satisfied. The second incident happened last Saturday night (9-16-06). I was driving home with the sunroof closed.there were no other cars around. We heard a quieter noise that sounded like glass shattering; we looked at all the windows but saw nothing wrong. The next day I noticed that the wind deflector was completely shattered. Most of the pieces of glass were still there except the leading edge of the glass. I've had the plastic film put on the car according to the recall but it isn't completely effective because there is glass missing. The dealership wouldn┐T replace the part on warranty. I am now in a dispute with Scion to get them to replace the deflector. My car is still under warranty yet they won't replace the defective part stating that they have a policy against replacing glass for any reason. I have tried for a week now to resolve this with Scion. They have told me that a representative will call me the next business day yet they don┐T call me. I have told them every time that I called that I can┐T drive my car until this has been resolved. I have done some research and found, on Scion's forum (, many other people that this has happened too. There are many people that state their deflector has shattered, other people's sunroof has shattered and still other people's moon roof has shattered. Some people were moving when it happened, others were parked.Scion replaced the part on most of the other vehicles.with all the glass panels in the roofs of these cars shattering for unknown reasons it's obvious to me that there is a dangerous design flaw.

- Lubbock, TX, USA

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