Charging Unit Failure

2014 Smart fortwo electric drive

This problem may be covered under warranty. Ask your Smart dealer.

10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
14,500 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. replaced the charging unit (1 reports)
2014 Smart fortwo electric drive electrical problems

electrical problem

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2014 Smart fortwo electric drive Owner Comments

problem #1

Jun 072017

fortwo electric drive

  • Automatic transmission
  • 14,500 miles

A D V E R T I S E M E N T S

The car stopped accepting the electrical charge, whether it was with the 110 or 240v. The entire charging system failed. Mercedes-Benz repaired the problem beautifully, but it took 3 weeks without the car - reason (and I'm really cool with this), was this must have been a first for the car/brand. The part was ordered, which took some time, and then the tech was having to call back to Germany to get folks to "help" fix the issue. I have to state they did a very thorough job - but it was a long repair. I asked if I got a new car (joking), and the statement was probably better than the original. But, I'm glad the car was still under warranty.

Additionally, the car had a safety recall with some kind of bolt in the steering wheel, that after the repair required an alignment.

- Scott S., Fayetteville, GA, US

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