Issue with passenger air bag. Issue was caught and detected by dealership as ods sensor error. Further research revealed recall in vehicles of the same year, make, and model as vehicle in question for that part. Dealership and corporate offices deny relation of problems with recall, claim no such recall exists for the vehicle.

- Cincinnati, OH, USA

The SRS airbag light is on, airbags disabled while driving vehicle with passenger in front. Sensor within passenger seat cushion is defective. Dealer says to fix passenger seat cushion needs to be replaced. Previous recall for harness already complete. Quoted $1400 to repair. 2017 Forester Premium, 78,000 miles

- Holtsville, NY, USA

The contact owns a 2017 Subaru Forester. The contact stated that the "Air bag Off" warning light was illuminated on the passenger-€™s side of the instrument panel; indicating that the passenger-€™s side air bag was deactivated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 19V701000 (Air Bags). The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 38,000. The VIN was not available.

- Lummi Island, WA, USA

Srs airbag system needs to be checked error. Airbag not going on sometimes when passenger is in seat

- Shingletown , CA, USA

The contact owns a 2017 Subaru Forester. The contact stated that while driving approximately 35 mph the vehicle crashed into a second vehicle causing substantial front end damage to the vehicle. During the crash no airbags in the vehicle deployed. The driver sustained chest and rib injuries and was transported to the hospital. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were not yet notified. The failure mileage was 33,000.

- Katy, TX, USA

My vehicle was involved in a five car accident where is was completely destroyed and flipped upside and the two front airbags never deployed which caused head, back, and neck injuries to the two passengers that were in the two front seats. There was a recall on the the passenger front air bag which supposedly got fixed by Palm Springs subaru on July 13, 2020. This recall air bag never deployed during or after the major accident. I contacted the Subaru of America which they supposedly did an investigation on why the two front airbags did not deployed and they stated that there was not malfunction on either airbags which is hard to believe because my car was unrepairable because of the severe damages due to the accident. I would like this to be taken into consideration.

- Thomson, GA, USA

Vehicle was struck by a dump truck traveling approximately 50 mph that ran a red light. Impact was on the front passenger side. Although, the collision was violent and there was substantial frontend damage, no airbags deployed. Driver was only occupant.

- Reidsville, NC, USA

While sitting in the front passenger seat, following the ods recall repair, the airbag light occasionally says on and occasionally says off. Sometimes the passenger seat belt light is lit. I am absolutely unsure when the airbag will be armed and deploy. Tried it with seat belt attached and unattached.

- Fairhope, AL, USA

2017 Subaru Forester. Consumer was in an auto accident where airbags did not deploy. The consumer stated the vehicle was declared a total loss. The vehicle's front was destroyed. The consumer sustained whiplash.

- Philadelphia, PA, USA

The contact owns a 2017 Subaru Forester. The contact stated that while pulling into a parking space, the vehicle surged forward when the brake pedal was depressed causing the vehicle to jump the cement bumper and the bushes in front of the vehicle. The vehicle was still revving when turned off and placed in park. The air bags did not deploy. The vehicle was not towed. A police report was not filed. There were no injuries. The vehicle was taken to the dealer (crews Subaru of charleston 8261 rivers ave, North charleston, SC 29406; (843) 820-4200) who were unable to duplicate the failure. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 46,050.

- Mt Pleasent, SC, USA

My name is [xxx] address: [xxx] E-mail: [xxx] cell: [xxx] I am the first and the only owner of the car, Subaru Forester premium, 2017. VIN [xxx] purchased from reedman toll Subaru, langhorne, pa, on 03/2017, as a brand new. Current mileage: 63000 my car is totaled, none of the airbags had deployed passenger side airbag was serviced by Subaru reedman this spring D/T manufacturer recall. I was traveling 30 mph on major road, having the right of way. A Dodge truck crossed in front of me, speeding from a cross road. My car hit right front tire of the track. My car's front was completely destroyed, front end pushed well into the engine compartment. This was a front to side impact. All liquids leaked away on the spot. Both head lites and fog lites were torn away from my car and thrown around the road. Both right doors are having dents, too. Insurance company, aaa, declared total loss. Airbags did not deploy, none of them. I sustained a whiplash injury requiring medical attention and investing in rehabilitation measures..... information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Philadlephia, PA, USA

Airbag light for passenger seat comes on while seat is occupied by a 200+ lbs passenger.

- Fairhope, AL, USA

I am locating in vilseck, germany on dod us army military official order from May 2018 to present. Now! I am schedule to pcs from germany back to san antonio, Texas. With this recall I will have problem of shipping my car back home and I can't get it fix due to Subaru, germany is not available to get it done due to lacks of service contact with Subaru usa.

- Vilseck, AE, USA

SRS warning light came on and the passenger airbag is off. Vehicle was stationary with no other problem.

- Lewisburg, TN, USA

Passenger air bag off light began displaying

- Metuchen, NJ, USA

The contact owns a 2017 Subaru Forester. The contact stated that at start up and while the vehicle was driven, the air bag warning light illuminated and remained illuminated. The vehicle was taken to Subaru of bend located at bend 2060 ne hwy 20, bend, or 97701, to be repaired. The contact referenced the failure to NHTSA campaign number: 19V701000 (air bags) as a possible cause for the failure. The manufacturer was made aware of the failure. The failure mileage was 28,199.

- Bend, OR, USA

The contact owns a 2017 Subaru Forester. The contact stated that a recall notification was received for NHTSA campaign 19V701000 (air bags) and called the manufacturer. The manufacturer called first team auto mall dealer, (6520 peters creek rd, roanoke, va 24019, (540) 362-4800) and was informed that the part was not available for the repair. The information provided to the manufacturer from the dealer was provided to the contact about the part not available for the repair. The vehicle was not taken to a dealer. The contact had not experienced a failure. Part distribution disconnects.

- Goodview, VA, USA

Passenger side air bag came on with no passenger in the seat. It would happen with the vehicle stationary or moving. Sometimes it would reset on its own but after a few days the complete airbag system warning has come on and won't go away. Found out online that it is common problem with the Subaru Forester and the manufacturer needs to put to task as they are definitely not doing enough and are playing with the lives of people. When I contacted a local dealership (Subaru of grapevine) they outright wanted money for diagnosing a problem they knew was preexisting. This clearly reflects the attitude of the dealership and the manufacturer towards this serious issue.

- Arlington, TX, USA

2017 Subaru Forester. Consumer writes in regards to airbag safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.

- Bloomington, MN, USA

The contact owns a 2017 Subaru Forester. While driving approximately 35 mph, the front passenger air bag warning indicator illuminated for approximately one week. The contact stated that the failure occurred after a passenger was seated on the front passenger seat. The contact called dunning Subaru (3771 jackson rd, ann arbor, mi 48103) to schedule an appointment; however, it was cancelled because the warning indicator turned off. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The contact also received a recall notification for NHTSA campaign number: 19V701000 (air bags). The approximate failure mileage was 24,000.

- Plymouth, MI, USA