This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Windshield was cracked and was repaired successfully by Safelite. Then a new crack started about 18 inches long. Then a 3rd crack just happened. There was no major things hitting Windshield. 3 cracks to a brand new 1yr windshield seems to be very faulty material. Online comments have noted this is a major problem with subaru who don't seem interested in rectifying the situation. This seems to be a major safety issue.
Having the car less than a year already have several chips on the windshield. In doing research it seems that there are a lot of issues with new Subaru windshields with chipping and cracking.
Purchased brand new from dealer. Less than 3 months later a tiny pebble came up and hit the center of the windshield, immediately you could see an indentation and a spider web. Now the whole windshield has multiple spider web cracks. The splits go from edge of driver's side all the way to edge of passenger side of the car. As well as 3 separate rings going around center indentation. Only had the car 3 months when this occured. Have had 3 instances that I could not start the car. Now the cigarette lighter charge port will not work. Moon roof malfunctioning and will not close sometimes when fully opened. Now I am having issues with the brakes sticking. It's 1 year old and this is way too many issues for a brand new car! Never again!
There was a small rock kicked up by another car, and there immediately was a 6 inch curved crack in the windshield from the bottom-most part of the windshield. It quickly spread to 10+ inches and is still growing. The car is only at 9.8k miles
I heard a ping from a small rock kicked up by another driver, and I immediately noticed a 6 inch crack in the windshield. It quickly spread to 10+ inches and is still growing. The car is only at 7k miles-€¦and I already had to replace the left rear quarter panel glass which shattered a month after buying new. I-€™ve never had vehicle glass crack so easily on any other vehicle!!
- Standish, ME, USA
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While driving home 1/21/2022 I heard a rock hit the hood of my car, when I arrived home I checked for damage...nothing I could see. When I went out the next morning I had a 14 inch crack in my windshield. I took my car to have inspected at the dealership repair and they said it was due to a chip the size of a pinhead. I have contacted my insurance and filed a claim so the windshield will be repaired but I have to pay a $500 deductible. There's got to be some kind of fault with the windshield that it would sustain this kind of damage from such a small chip in the glass. I have included pictures magnified at 10X
There was a tiny pebble hit the windshield on Friday Jan 21st 2022. There was a minor chip in the windshield due to that and later in an hour or so it expanded into a 8-10 inches one. This is while I was driving, I still haven't got home.
With no impact from flying debris the windshield developed a bubble/crack potentially in the interlayer. There crack/bubble cannot be felt on the inside or outside parts of the windshield.
Today I replaced my windshield for the second time in less than 6 months of owning the vehicle. The first crack happened a few months after I bought the car with no impact while driving. The second one also happened a couple weeks ago with no impact while driving. After seeing the other complaints, I'm shocked that there isn't a recall on these windshields. It's very dangerous to have windshields constantly cracking, especially without impact while driving.
Crack in the windshield in line of sight. There is no entry point and upon research I-€™m seeing a lot of people complain about the 2021 models of the Subaru Forester with cracks. Living in the cold this is highly dangerous.
I purchased this vehicle one week ago and the first four miles I was on the interstate a small rock cracked my windshield. The issues with the Forester windshields extend to the 2021 models.
Windshield cracked at passenger side wiper arm area. There was no impact and no other vehicles in the immediate area. Crack quickly spread in a J shape to the driver's side.
Windshield easily cracks, without an impact site. I will be putting my 3rd windshield in and have owned the car for 7 months. 1st windshield cracked while parked at work. Not driving. May 5th, 2021. Had 1805 miles. 2nd windshield cracked while parked at home last night. Not driving. Have approx 9k miles now
Intermittently, wipers do not function, even after 2 repairs. The first time, (3 weeks after vehicle purchase) after driving approximately 5-10 minutes in the rain, the wipers (front and rear) stopped working. After approximately 10 minutes, function resumed. The second time (later the same day), after driving approximately 5-10 minutes in the rain, the wipers (front and rear) stopped working. After approximately 17 minutes, function resumed. Wiper motor replaced by dealer. (3.5 weeks after vehicle purchase) The third time (9 weeks after purchase), after a heavy dew, the wipers (front and rear) did not function. After approximately 10 minutes, wipers began to function. The fourth time (12 weeks after purchase), rain began after driving 1.5-2 hours and wipers (front and rear) did not function at all. Dealer located and fixed a loose connection. (12.5 weeks after vehicle purchase) The fifth time (13 weeks after purchase), rain began after driving 1.5-2 hours and wipers (front and rear) did not function. After approximately 15 minutes, wipers began to function. The sixth time (15 weeks after purchase), rain began after driving 15 minutes and wipers (front and rear) stopped functioning after approximately 5-10 minutes of use. After approximately 30 minutes, wipers began to function.
Rock damage to windshield. Subaru advises to replace with OEM glass to guarantee safety systems operate correctly making this a safety issue. The problem is that Subaru windshields are back ordered. There are two problems here. First, Subaru windshields are very susceptible to damage, perhaps more than others. Second, Subaru fails to maintain critical safety system parts.
I bought my vehicle and less than 24 hours later I was driving in the middle lane of the highway when my ears popped, and my windshield cracked down the middle. No rock seen or heard. Bought 8/26. Windshield cracks over 12 inches 8/27.
The windshield cracked in the center while driving in a heavy rain storm. The temperature dropped from about 86 degrees to 73 degrees during the storm. I was operating my A/C at the time. The dealer inspected the windshield and found no external indication of damage. The repair was performed by the dealer under the new car warranty. Subaru America customer service was contacted and coordinated with the dealer for repair after inspection. Repair was listed as windshield install for stress crack.
A D V E R T I S E M E N T S
- Greencastle, PA, USA