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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
6,633 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Subaru XV Crosstrek steering problems

steering problem

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2014 Subaru XV Crosstrek Owner Comments

problem #3

Feb 172014

XV Crosstrek 4-cyl

  • 14,200 miles

A D V E R T I S E M E N T S

I have a 2014 Subaru crosstrek (14K miles) and my steering wheel will feel like it lost contact (dead spot) with the steering rack for a second or two. The problem is intermittent and I can't reproduce for the dealer service techs. At times get funky vibrations like a strut bounce from the left front wheel or excessive side to side yaw motion and then steering wheel rocks (left to right), the electric steering feels like it wants to adjust and then goes numb (no road feeling) and recovers, never any error dash light or code. The car has been to the Subaru dealer where I bought the car twice with no trouble found. A second dealer took the car for a test drive and did not reproduce the problem, I was told that without a trouble light or code they may never find the problem. A third Subaru dealer got all antsy when I told them the problem (like it is a known issue) and made me out of the service area by yelling, they did not have time or techs to trouble shoot this problem. I contacted Subaru of America and got a complaint ticket on file (1-8235180260). I find it odd that a modern car with electronic (electric) steering system has no stress test diagnostics or a fail safe to prevent the driver from loosing control. Besides this intermittent steering issue and the bad Subaru dealer service network, the crosstrek is also scary to drive in high winds.

- Flushing, NY, USA

problem #2

Nov 012014

XV Crosstrek

  • 1,200 miles
The contact owned a 2014 Subaru Xv crosstrek. While driving approximately 40 mph, the steering wheel seized and caused the contact to lose control and crash the vehicle. The contact and the passenger sustained lacerations and bruises that did not require medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 1,200.

- Harbor City, CA, USA

problem #1

Sep 202014

XV Crosstrek

  • 4,500 miles
On multiple occasions, prior to incident date/mileage, this vehicle has been pulling to the right since we took ownership about 6 months ago. Most recently my wife was driving, had looked over for something that fell on the seat, and realized she was heading for the curb without knowing it as it continues to pull right. This car has a torque steer condition, and routinely requires more pressure on the wheel, to the left, to keep the car going straight. Once accelerating it pulls right, then as you release the accelerator, it goes back towards left. It will also drift to the right, without acceleration, though not always. Has been in shop 3 times for same. First time was told air pressure was different from delivery of vehicle and alignment was correct. 2nd time they said it wasn't happening, and that it was all okay. Third time they said the rear alignment was off. The steering wheel appears to be slightly off as well. In addition, the car makes a small thumping sound, coming from right front wheel/tire area, when going over small bumps. Lastly, the body molding on the left side, under the drivers door, keeps pulling away from the car. Was just serviced for same, with new clips and molding, and it is worse than when it went it. To me, it seems like this car was either in an accident (bought it new) and fixed before delivery (or) that it is bent and thus nothing is lining up right.

- Glen Mills, PA, USA

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