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NHTSA — Engine And Engine Cooling: Engine: Gasoline Problems


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
25,070 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Suzuki Verona engine problems

engine problem

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2004 Suzuki Verona Owner Comments

problem #8

Jan 312007

Verona 6-cyl

  • Automatic transmission
  • 55,000 miles


I am sending you this complaint in an attempt to inform you of Suzuki motor company that is located in you state. I live in Texas but have been dealing with Suzuki for over a year now trying to get them to make repairs to my vehicle so that I may not end up in a serious accident caused by the Suzuki Verona I own. My information may not be completely accurate but what I have read does warrant an investigation on your part. The Suzuki Verona was a model of Daewoo then Suzuki bought Daewoo from General Motors. One of the vehicles they put out on the market was the Verona, I assume without making any changes to its drivetrain. I have read that the engine designed by Daewoo was not designed to be operated using any type of fuel that contains ethanol. All fuel has atleast 10% ethanol no matter where you go in America. Daewoo never intended for this vehicle to be sold in America. But Suzuki put it on the market in America without any concern of what the consequences might be to the public. I have read over a hundred and fifty complaints about the Verona and they all complain about the same thing, the engine. The engine has died on my Verona while I have been on the highway and when I have been on regular surface streets. It has surged a few times and on one occasion I struck my brother while he was attempting to open our garage door. Luckily I did not hit him very hard so he was not injured, just scratches. But could you imagine if a mother goes to pick up her children and while sitting at a crosswalk near the school her engine surges and the vehicle jumps into the crosswalk and strikes children possibly killing them or crippling them for life. Suzuki has gone out of its way to do everything to avoid doing the proper repairs or replacing the engine. I have been lied to by the service department manager here in ft. Worth and I have been lied to by the district service rep. ( jeff marris ), about the engine.

- Ft Worth, TX, USA

problem #7

Dec 292007

Verona 6-cyl

  • Automatic transmission
  • 71,000 miles
Car has stalled since 2006 at 24K. Now it misfires, dealer told me it was spark plugs. Upon replacing them I noticed oil on them. I'm sure they'll give me the run around when I take it back. And why is there no investigation pending?

- Lithonia, GA, USA

problem #6

Dec 012005

Verona 6-cyl

  • Automatic transmission
  • 35,000 miles
The idle will not stay at one speed / goes from 750 down to 300 back up to 1200. The dealers act like they have never heard of this problem and do not know how to fix it. The 2 dealers in my area have now closed up and I have to go farther now to get it serviced.

- Kenosha, WI, USA

problem #5

Nov 142005

Verona 4WD 6-cyl

  • Automatic transmission
  • 13,000 miles


Nov. 14, 2005 6:45 am - this is the 3rd time this year that this 2004 Suzuki Verona has had an engine stalled problem. The first was Jan. 07, 2005 and the 2nd time was Jan. 24, 2005. I took my car in to the ferman Chrysler/Jeep/Suzuki dealership today (again) and left it with service manager, brian cummings. Brian said he will check the car out, then get in touch with Suzuki to see what they will do. I advised brian that this is the 3rd time in less than 24 months as required by the "lemon law" for this vehicle to have the same problem in order for the vehicle to be replaced. Brian said he will have someone call me back today between 2-3pm with the status. I called Suzuki customer service at 1-800-934-0934 and spoke w/ orlando at ext. 2471. I explained the situation to orlando and advised him that this is the 3rd engine stalled failure with my car. He said this is the first notice they have had of this problem. This was much to my surprise as I was advised on the 1st and 2nd failure that the ferman dealership was in contact with Suzuki. Orlando said they might have gotten in touch with the Florida district manager, patricia robinson who apparently did not notify Suzuki either as there is no record of this matter from her. (orlando advised me that he could not give out the dist. Mgr's ph# and addr. Because this is her personal residence). I advised orlando that I do not want this car back as I am afraid of an accident occurring and that I would like to evoke the "lemon law." Orlando said that is up to my state to decide that. ("?"!) I obtained the address where orlando is located for automotive customer service 3251 E. imperial hwy. Brea, calif. 92822. He would not give me the name of a manager to address my letter to. Orlando said he would contact the dealership, then he will call me within 24-48 hours with the status. Needless to say, I am not very happy at this point.

- Tampa, FL, USA

problem #4

Aug 062005

Verona 6-cyl

  • Automatic transmission
  • 13,400 miles
Engine light came on 10 minutes after I purchased the vehicle on August 6, 2005 it was sputerring and jerking when I tried to accelerate also at low speeds it acts as though it is going to cut off. The vehicle is still under warranty. Took it to the dealer they found cylinder #2 plug failed. They replaced it. 2 days later the engine light was back on I am taking the car back to the dealership tomorrow August 25, 2005.

- Oakland, CA, USA

problem #3

May 012005

Verona 6-cyl

  • Automatic transmission
  • 13,000 miles
Vehicle has been repeatedly stalling since may of 2005 and been in the dealer's shop to be repaired at least four times with no improvement in the defect. Vehicle stalls at deacceleration and at idle without warning. This is an extreme safety concern. The Suzuki dealer has reprogrammed the fuel system control chip at least two times. Suzuki motors America has now told the dealer to try replacing the throttle sensor and the cam sensor. The dealer (wendle Suzuki) has been very cooperative, but Suzuki is extremely slow to try to solve this problem.

- Spokane Valley, WA, USA

problem #2

Apr 272004

Verona 6-cyl

  • Automatic transmission
  • 150 miles
My Verona hesitates badly when cold and continues although not as bad after warming up. Also it idles very roughly(misfires) when first started. The cruise control surges extremely bad when used.contacted dealer, and was supposed to get a call back in an hour, that was 1 week ago.this car only has 600 miles on it now.

- Brilliant, OH, USA

problem #1

Dec 152003

Verona 6-cyl

  • Automatic transmission
  • 6 miles
Purchased a 2004 Verona on 10/01/2003 and this is my fourth trip back to the dealer for service for the same issue of rough idle, hesitation and thick white smoke coming out of the exhaust. Vehicle has also stalled and I consider a safety risk when trying to accelerate from stops the vehicle does not move or when trying to pass other vehicles or going up an upgrade and the vehicle does not down shift at times. Pe04062_cat

- Parkville, MO, USA

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