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NHTSA — Steering Problems

2007 Suzuki XL7 (Page 1 of 2)

2.4

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
62,156 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Suzuki XL7 steering problems

steering problem

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2007 Suzuki XL7 Owner Comments (Page 1 of 2)

problem #26

Nov 082016

XL7

  • 178,000 miles

A D V E R T I S E M E N T S

I went to turn left this evening departing off of a sharp turn and the car without warning became almost impossible to steer. Meanwhile, another automobile came flying around the turn and barely missed hitting me. It took much arm muscle but I was able to get the car home. This is our only family car and I am not comfortable any longer driving it. Prior to this incident the readings on the dash began acting up and the remote start quit.

- Jewett, OH, USA

problem #25

Oct 222015

XL7

  • 127,000 miles
Check engine light came on in our car N was told it was timing chain tensioner N come to find out it just the cam shaft position sensor N our power steering is messed which U have to use all the muscles U can to turn

- Hancock, NY, USA

problem #24

Jun 012015

XL7 6-cyl

  • 138,000 miles
This was the 2nd time this problem occurred. This time I was coming back from a drive on the hwy and my wheel started to shake. It was a drastic change of a smooth ride to a weird shaking. I exited the hwy and went the street way. Still it did not improve got worst could barely accelerate. The brakes were so sensitive I barely pushed them down and it stopped. By the time I got home the and parked the car in the garage it stated to run hot. So I wanted to remove it out the garage it was very hard to reverse I got it half way out of the garage and grabbed my son we ran because it was smelling hot and running hot.

- Palmetto, GA, USA

problem #23

Nov 032014

XL7

  • 60,000 miles

A D V E R T I S E M E N T S

It is a shame this vehicle has not been recalled for any of the problems we have encountered. 1. steering wheel is difficult to turn at slow speeds and makes loud rubbing noise. 2. door locks will not unlock using key fob. Have to manually unlock by hand from the inside. I consider this a danger. 3. vehicle will not maintain one speed on its own. Even with cruise control, the car's power decreases. I am petrified to pull out in traffic with this car. 4. sunroof leaked all over into the interior electric due to improper installation from the factory. 5. turn signal switch does not work. 6. heating and cooling system does not work properly. Can only adjust temp if you set it on windshield defrost mode. 7. rear end has strange bang coming from it. Dealer can't determine any problem.

- Land O Lakes , FL, USA

problem #22

Aug 112008

XL7 6-cyl

  • 11,000 miles
Vehicle was newly purchased in 2007 from Suzuki dealership. Grinding noise from steering wheel after 6months..told that it is rubber rubbing against rubber. Engine light remains on after having a problem with starting car after fueling. Constant problem with wheel alignment and tire wear.

- Dunnellon, FL, USA

problem #21

Aug 182014

XL7 6-cyl

  • 70,000 miles
The power steering went on the vehicle except when accelerating in turns. Took it to a garage where they replaced the pump. After just driving for 2 miles the problem came back. I researched the car on the web and noticed I am not alone with this problem. It sounds like that no matter what I get fixed for this problem it will just return in a short time later. It also sounds like Suzuki will do nothing about it. How can this be allowed" how can this be safe? there are 80 complaints on here for a 2007 Suzuki XL7 and 25% of them are for the power steering. I'm also afraid to drive my car now after reading the high amount of airbag defects. I am not a rich man. I have a wife and 3 kids and hardly any money. This is my only vehicle. If this is a government run website then how come nothing has been done about this? there should be a recall and Suzuki should be paying for it. Sooner or later someone is going to get seriously injured from this problem. Is that what it takes for any action to get done? I'm pretty sure the lawsuit from an accident will cost more than just fixing all these vehicles. It's pretty sad that we are more worried about our relationship with a foreign country than a family that may lose a life or two because they are too cheap to fix their problem that everyone, including them, knows came directly from when the car was designed and built. It is very understandable that car parts break after awhile. When they are the same car parts on 25% of a certain model, it is very easy to see that something is wrong. What does it take to get a recall? 100% of people owning this vehicle to complain" all everyone is asking for is to please fix their vehicle so it runs like it should and show us some faith that the consumer is valued for once. Thank you for your time...even though I will probably hear nothing about this from anyone.

- Phoenix, NY, USA

problem #20

Feb 082008

XL7 6-cyl

  • 15,791 miles

A D V E R T I S E M E N T S

The airbag system had to be replaced at 16,000 miles B/C of warping & the airbags beginning to release. Then, not 1 time but 3 times the visor assembly had to be replaced. At 26,900 miles I reported problems with the gear shift, A/C & radio assembly & this had to be replaced. I reported complaints of hearing a loud noise coming from my steering wheel column when driving & they stated that it was just rubber rubbing up against rubber. After 30,000 miles I took it back & complained & they said it was my steering column & pin that needed to be replaced & my warranty for that part was gone off. I had a problem with my car when I filled it up with gas the car would not crank properly & it ran ruff after putting gas in. The dealership replaced chain assembly, tensioners, timing chain, purge valve & etc. I had problems with the A/C & heat when I turned on the air with the control heat would blow out. I reported the problem but they said they could not duplicate it & that they found nothing. I had problems with the car battery & the mechanics said the battery was fine but I kept having problems with the battery being drained so I replaced the battery & the battery terminals. The electrical system for the passenger seat airbag sensor would not turn on when someone was sitting in the passenger seat the problem was not solved & still occurs. My car had to be towed into the dealership B/C the vehicle shut down due to sludge in my oil even after having my car serviced by a Suzuki dealership since buying the car new. I have reported complaints to Suzuki headquarters but they don't care. I think this vehicle is unsafe and a lemon & people should be compensated for investing in such a defective car. I have paid off the Suzuki & it is not worth trading B/C I can't get anything for it so please help consumers get their money back B/C Suzuki can have this SUV back.

- Lancaster, SC, USA

problem #19

Jun 252011

XL7

  • 58,000 miles
The air bag is malfunctioning, the lights kept coming on. The dealer I bought the vehicle from agreed to fix the problem if I purchased the vehicle. Well it was too expensive so the ended replacing the pass. Seat airbag module with a used seat from another used vehicle. The steering wheel also makes a whinning noise when turning the wheel. The dealer told me it was the rubber rubbing against the cover. I found out from a ex-employee of the dealer that it was the steering column needing replacement. Since then every other owner I have spoken with says their steering wheel is the same. So it must be a faulty steering column in all these vehicles. Back to the airbag, the following months since getting my airbag fixed, the dash lights no longer came on in the vehicle. I did, however, notice that the indicator light would sometimes say off and sometimes say on if I had a front seat passenger. Several months following this, I started having a problem with my vehicle going dead. I took the cook to have it inspected, everytime I was told that the battery was fine as was the alternator. I started driving watching the voltage meter. Finally, I replaced the battery. I no longer have a problem with the car dying on me, but I do notice that the vehicle voltage still fluctuates from 12.3 to 14.3. when the fluctuation occurs, nothing has changed as far as running extra accessories etc. Now my traction service light, stability control light, ABS light and service airbag light are all coming on. Researching I have found online from numerous message boards and owners that this is a common occurrence and when repeatedly reported to manufacturer there is nothing being done. Examples are the lights coming on, air bags deploying while driving, vehicle acc.(radio and A/C controls) not working and so on. Is there a way you can investigate this with Suzuki?

- Pensacola, FL, USA

problem #18

Nov 012011

XL7

  • 58,000 miles
The contact owns a 2007 Suzuki XL7. The contact stated that while attempting to exit a parking space, the power steering assist failed. The contact stated that he could hardly steer the vehicle and would have to engage the accelerator pedal in order to regain some type of control over the steering. The vehicle was taken to the dealer who diagnosed that the rack and pinion, and the power steering pump needed to be replaced. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was no longer under warranty. The vehicle was not repaired. The failure mileage was 58,000 and the current mileage was 70,500.

- Westville , NJ, USA

problem #17

Dec 012011

XL7 6-cyl

  • 67,000 miles
I purchased my 2007 X7 new from a dealership that closed within 6 months of the purchase (that should have told me something) fortunately, I haven't had any major issues since the purchase until recently. Thank goodness, because there are only 2 Suzuki dealerships within 120 miles of me. Over the course of the last several months, the power steering has become very sluggish and difficult to turn, and makes a lot of noise whenever I turn. In reading the many other vehicle complaints, I see this is a common problem with this make and model. I've been to one of the 2 dealerships in all of houston, Texas and was told it needs a new steering gear box, which would run about $800+. this vehicle has about 68000 miles on it, and of course although it has an 80,000 power train warranty, and despite the fact that this appears to be a common problem with the XL7, Suzuki will not cover this problem under this warranty. I hope the NHTSA will help represent the many Suzuki owners who are being shafted by this company's apparent lack of concern for the safety and well being of it's customers. There should be an immediate recall of vehicles impacted by this issue. I will never buy a Suzuki again!

- Lufkin, TX, USA

problem #16

Sep 152011

XL7 6-cyl

  • 75,000 miles

A D V E R T I S E M E N T S

I was driving around the school, waiting to pick up my kids and when I attempted to turn the corner my steering locked up. I could hardly move the wheel and couldn't figure out what had happened. I thought I had something caught in my tires, which really scared me being near a school. I got out and didn't see anything, but when I got in and continued to drive, I couldn't steer well at all. After some time driving with this condition, I realized that I could steer better if I accelerated into the curve, but that doesn't seem very safe, especially on icy roads. My steering always had a little "growl" to it, but when this happened, it got much louder. I have read on this page and others that other Suzuki XL7's have this same issue, there was even a recall on the 2006 model, but they are not helping on the 2007 model. This is extremely frustrating. It is a safety hazard and should be addressed. I have three kids that I need to drive around and I don't have money to keep sinking into this car. I had to replace the timing chain at 70,000 miles, which is also ridiculous. I continue to have electrical problems with this vehicle as well. At one point last year, my car turned off while driving 55 mph. I had to pull over and try to restart it. After a few minutes, it did start, but they couldn't recreate the problem or tell me what was wrong. My battery also keeps dying, the factory cd player thinks it has a cd in it and won't work, the temperature display is never correct, and the front tire pressure displays on the rear tires. Not to mention that the oil change tech's rarely can figure out how to reset the indicator in this model. Extremely poor design/parts. I can live with the inconvenience of the displays, but please do something to address this steering issue - it is not safe, and it is happening to lots of us! I will never buy another Suzuki.

- Nunn, CO, USA

problem #15

Feb 102011

XL7

  • 85,000 miles
Hearing a noise in the steering, reported to dealership along with other service issues in Feb. 2011..was told that something was going on with the power steering did not have repaired due to cost quoted at that time.... reported again today -11/11/11 at dealership and am now told that the components in the steering gear are bad, and is not warrantied. Was also told that these components are not designed to go bad" well what caused it then, and if that's the case then why won't Suzuki do something?? I was quoted a repair cost of $800!. cannot have repaired today due to the cost. I asked question if the manufacturer would assist with the cost, was told no. I see several other complaints regarding this same issue and nothing is being done by Suzuki..is there a class action suit out there regarding this? what can we do to get one started. Or maybe this may fall under the lemon law? or was this ever a recall issue" very disappointed with Suzuki, I purchased the vehicle brand new in 2007 and have not had any other major problems until this!. any feedback would be appreciated. Thanks

- Southfield, MI, USA

problem #14

Oct 182010

XL7

  • 45,000 miles
The contact owns a 2007 Suzuki XL7. The contact stated that the steering wheel would become difficult to steer and at times, would exhibit an abnormal noise. The dealer diagnosed that the rack and pinion would need to be replaced. The manufacturer was notified, but denied any assistance with repair to the defect. The vehicle was not repaired. The failure mileage was 45,000 and the current mileage was 60,000.

- Essence, AL, USA

problem #13

Sep 082011

XL7 4WD 6-cyl

  • 71,000 miles
My 2007 Suzuki XL7 was being serviced for approximately two weeks for engine trouble. The dealer called me and stated that during a test drive the steering had severely tightened up and was hard to drive. They called back and quoted the fix to be about $2800. The dealer stated they had seen this issue before and that there is a defect in the steering system for the XL7. They also told me that Suzuki would not pick up any of the cost for this repair. I have researched online and found similar complaint from many 2007 XL7 owners and even saw that there was a recall for steering problems for the 2006 model year. Needless to say, I am very disapointed with Suzuki and there lack of action on this matter.

- Coraopolis, PA, USA

problem #12

Aug 312011

XL7

  • 57,000 miles
The contact owns a 2007 Suzuki XL7 AWD. The contact stated while driving approximately 55 mph the steering wheel suddenly became very difficult to turn. The owner noticed that there was no power steering fluid in the reservoir. The vehicle was taken to an independent mechanic who advised him that he needed a power steering pump. The power steering pump was repaired; however, after driving the vehicle within a few miles, the failure occurred again. The manufacturer was notified and offered no assistance. The failure mileage was approximately 57,000.

- Turtle Creek, PA, USA

problem #11

Jul 152011

XL7 6-cyl

  • 43,766 miles
I purchased my XL7 new from shortline Suzuki in 2009. It has 43,000 miles on it and it has developed a noise in the steering column, I had the dealership check the issue and was told the steering rack needed replacement, I have driven this vehicle for only 2 years!! this is a defect, not an isolated incident, as many have complained here and in the Suzuki forums. I also have had water leak into the vehicle from the sun roof as reported by another owner. I cannot express how disappointed I am with the quality of this vehicle. I purchased new so I would not have spend time in the shop, yet I have had a myriad of issues.

- Denver, CO, USA

problem #10

May 202011

XL7 6-cyl

  • 48,000 miles
My 2007 Suzuki XL7 (48,000 miles) has become very difficult to steer, which has also become a safety issue. Research has told me that, what seems to be a very similar, if not exact, problem exists with the 2006 model. Suzuki apparently was not willing to fix the 2006 problem free of charge initially but in some cases, after multiple complaints, did. This steering problem should not be an issue on a car with 48,000. I will be calling Suzuki and hopefully get some results before something serious occurs.

- Barnesville, PA, USA

problem #9

May 162011

XL7 6-cyl

  • 30,000 miles
My steering wheel on my 2007 Suzuki XL7 has always made a little noise when turning, but in the past 6 mos.it sounds horrible and is more difficult to steer. Saw there was a recall on 06, could you please check on this and see if same problem. Dealership want help me. I read recall on 06 and mine sound like the same thing and im afraid it will get worse and cause me not to be able to steer it and have an accident...any recommendations? [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Jacksonville, AL, USA

problem #8

Nov 102010

XL7

  • 55,000 miles
I am the original owner of a 2007 Suzuki XL7. I bought my vehicle from talisman Suzuki in houston back in September of 2007. Five months after I purchased the vehicle I began to have issues with the tire monitoring systems. A year later at 50,000 miles I noticed that my vehicle was hard to steer, so I took it into the dealer. I have a 100, 000 mile bumper to bumper warranty but I was told that the power steering pump was leaking and that is what was causing the hard steering. I informed the dealer that my vehicle has never leaked power steering and too this day I have not added any power steering fluid and my power steering reservoir is full. I promised myself that I would never buy another Suzuki because I am a faithful buyer, I have had nothing but Suzuki's since I started purchasing vehicles in 1990. I was very disappointed in Suzuki for not trying to solve this problem. I hope and pray that the vehicle does not lock while I am transporting my children. I contacted the marketing person and Suzuki and they did not offer any solutions besides paying $1000 to get it fixed. Recently I took my vehicle to get an oil change and the mechanic there told me that it is a rack pinion issue and that I was not the first person with that problem on the Suzuki XL7. The mechanic informed me that there was a recall of this issued because he has called the dealer for some of his clients and Suzuki fixed there problem eventhough they refused in the beginning.

- 77487, TX, USA

problem #7

Dec 212010

XL7

  • 35,000 miles
The contact owns a 2007 Suzuki XL7. The contact stated that the steering wheel was making a strange noise and water was entering the vehicle on the passenger side floorboard. The contact stated that the water initially leaked from the sunroof which was taken to the dealer and repaired, but the problem persisted. From the leakage, mold began to form in the vehicle. It was taken to an authorized dealer who offered no assistance. The vehicle was also taken to a second dealer for the steering wheel failures where the contact was advised that the bushings would need to be replaced. The vehicle was not repaired, as the part needed for repairs was on backorder. The horn had also failed but the manufacturer was not notified of the failure. The VIN was unavailable and the current mileage was 48,082. The failure mileage was 35,000.

- Americus, GA, USA

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