The contact owned a 2013 Audi Q5. While driving at an unknown speed, smoke was seen under the hood. The contact was not able to coast the vehicle to the side of the road due to heavy traffic on the interstate. The contact was able to exit the vehicle without injuries. The vehicle burst into flames, which were extinguished by the fire department. A police report was filed. There were no warning indicators illuminated. The vehicle was towed to an insurance lot where it was deemed destroyed. The vehicle was not taken to a dealer or an independent mechanic to determine the cause of the failure. The VIN was included in NHTSA campaign numbers: 17V622000 (electrical system) and 18V229000 (engine and engine cooling). The manufacturer was notified of the failure and opened case number: [xxx]. the approximate failure mileage was 27,000. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Albany, GA, USA

Vehicle began starting roughly 1/4/2018. Took it to the Audi dealership, where they determined that the timing chain and tensioner have failed. Vehicle has 50,000 miles.

- Portland, OR, USA

Engine timing chain and tensioner failure

- Frederick, MD, USA

Auxiliary water pump caught on fire. Car was parked. Noticed smoke coming from under hood. Opened hood and found flames (very small). Was able to put it out without vehicle damage. Towed to dealer and am awaiting results from Audi

- Tukwila, WA, USA

At 74,000 miles, our vehicle quit running. The timing chain had slipped and needed to be replaces along with a timing chain tensioner, guide rails and 8 intake valves. Just prior to quitting, the motor was revving while at stop lights. Fortunately, no accident occurred. Our repair shop indicated this is a very common defect with the Audi Q5 2.0 motors and that safety of driving is at risk with this common defect.

- Suttons Bay, MI, USA

While driving 70 mph on interstate 68 the engine light went on followed by the epc light. The car lost some power and the car began to sputter. By reducing the car speed to 40 mph I was able to exit the highway and pull into a car repair facility in hagerstown, md. I has the car towed back to the Audi dealer in tysons corner, va. It was determined that one of the four fuel injectors had failed which caused it to remain in the open position. The fuel injector was replaced. The service facility could not explain what might have caused the fuel injector to fail. They did test the other three fuel injectors and indicated they were fine. My car has approximately 57,000 miles on it and I am interested in learning whether you are aware of other fuel injector failures in this or other Audi vehicles.

- Mclean, VA, USA

Arrived at work. Within 10 minutes of arriving a coworker alerted my husband that his car was smoking. My husband went out to the car and there was smoke billowing from under the hood. He quickly opened the back door, grabbed his work issued laptop and by then it had burst into flames. This happened in March 1, 2017. We found online Audi was to release news to owners of a recall involving the coolant pump becoming blocked with debris and causing smoldering and possible fire. Well, there was definitely fire. The car is totaled- burned to a crisp. Fire department and police responded. The fire was put out and no one and no other property was damaged. Praise god it didn't happen in our garage!

- Nevada City, CA, USA

Unexpected braking. I at once pulled off the road into a driveway and attempted to place the vehicle in park but was unable to shift out of drive. I eventually was able to stop the engine with the shifter still in drive. I contacted the dealership and roadside assistance. The vehicle was towed to the dealership. After 3 days at the dealership, I was told that diagnostic tests did not reveal any problem and that the dealership was unable to recreate the problem. The vehicle has been returned to me and I am awaiting further communication from Audi and/or recurrence of the problem. This has been the second problem I have had with this vehicle. The first problem occurred on the way home after purchase.. while driving, the check engine warning light came on. I contacted the dealership and was asked to return the vehicle to the dealership. After undergoing diagnostic testing, it was determined that the air intake manifold needed to be replaced.

- Grand Junction, CO, USA