This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 BMW 323. The contact stated that while driving 70 mph, the driver side airbag and curtain air bag deployed erroneously. The contact was able to safely bring the vehicle to a stop. The vehicle was towed to the dealer. The dealer and the manufacturer stated that the air bags deployed due to gravel interfering with the system and the age of the vehicle. The dealer advised that certain issues were to be expected as the vehicle aged. The failure and the current mileages were 167,000.
I believe that carmax sold me a lemon. It is a 1999 BMW 323ci, was purchased used at the independence boulevard store on Nov 28, 2003, with 57,097 miles. The purchase price was $21,420 including a $1,699 extended warranty for 3yrs/36000. Automobile warranty agreement number: 7106508410. Since shortly after purchase, there have been excessive and expensive defects, including safety items. The car has broken down, failed to start, required towing, and the control panel flashes spurious warnings. Despite the warranty, and despite my requests to carmax, critical repairs have not been performed. Safety defects still occur and are not being repaired by carmax (I.e. current control panel warning for lights). Major mechanical items are not being performed under warranty (e.g. transmission). This has all occurred in less than a year, and with less than 5,000 miles of my driving. Summary of repairs since purchase: 12/17/0357,561mi.air bag light fault, seat belt, electrical & control panel 12/23/0457,694rear defroster, electrical, window replaced, worn brakes 06/04/0459,565horn replaced, fuses & electrical 9/10/0461,230clutch replaced, warning lights, control panel failure light intermittently comes on (has not been fixed) the car is currently unsafe to drive...reference the control panel warning indicator that carmax cannot analyze nor repair. The history of safety problems include fuses, air bag, electrical system, and horn. Summary: I was sold a "lemon" and have an unsafe automobile. I require a safe car to drive, and I want to stop paying for repeated defects and breakdowns. Recommemded solution: I suggest that either: (a) the car be returned for a full refund, including reimbursement for the cost of all defects, or; (B) I be reimbursed for all defects and that the terms of the 30 day warranty be extended to November 29, 2006.
Cracked sub-frame at 104,000 miles. Dealership stated that it was caused by pot holes, I do not drive over potholes and take care of my vehicle very much so. I am not wreckless, and I have every maintenance record available as well as other warranties. I have had numerous issues with this vehicle including transmission and clutch at 75,000 miles, electrical issues and light indicators turning on for no reason, airbag lights light up at least twice a year, engine light coming on at least once a year, and finally a cracked sub frame. This vehicle has been nothing but cost and is dangerous to drive at this point.
Will driving the vehicle, the airbag for the passenger side door and above came out. The vehicle was not involved in a motor vehicle accident. The vehicle was brought into the jmk dealer to replace the gasket in that door 2 weeks and 3 days from that day if blow out.
Consumer states the drivers door and roof air bags deployed, the only damage to the vehicle was two blown out tires and rims, there was no impact to the body of the vehicle (claim # 11-3413-500).
Consumer states the drivers door and roof air bags deployed, the only damage to the vehicle was two blown out tires and rims, there was no impact to the body of the vehicle (claim # 11-3413-500).
February 2000 the vehicle was recalled for campaign 99V063000, the repairs were made, November 2001 the passenger /driver side airbag deployed while the car was at a stop light.
The air bag warning light continues to stay illuminated even though the system has been recoded 3 times. The vehicle will be taken to the dealership today for the same problem.
A D V E R T I S E M E N T S
- Modesto, CA, USA