This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall the recall was issued Feb 2016 and it is now May 2017 and BMW has yet resolved the issue with the recall. I live in SC and was one of the states concerted to be the gulf states. All I get from BMW is a run-around claiming they don't have parts. Is BMW dealing with the issue in a timely manner as I don't consider 14 months as to being timely. Even more so based off the mileage I put on my vehicle every week as I am not a standard commuter driving 10 miles to work. Thank you. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
Takata recall. I received an important safety recall - final remedy available notice from BMW, recall campaign no. 16V-071. It states: We are pleased to inform you that we have the necessary parts to complete this recall. Please contact your authorized BMW center immediately to schedule an appointment to have this important free repair performed as soon as possible. So I called advantage BMW midtown in houston, tx, and all the lady could do is put my name on a call back list without a timeframe for a return call. When I complained that this was unacceptable, she put me in touch with a BMW customer relations rep. I explained to the lady at advantage BMW and BMW usa that the notice states: In the event of a crash necessitating deployment of the driver's air bag, excessive internal pressure could cause rupturing of the air bag inflator, resulting in metal fragments striking the driver or other passengers potentially resulting in serious injury or death. If you are not the only driver of this vechile, please advise all other drivers and passengers of this important information. All the BMW customer care rep could do is make sure that my name was on the call back list as well. I do not understand why BMW and it's authorized dealer can not schedule an appointment for the required repairs. BMW's letter states that the parts are available and it is an important recall that if the air bag is deployed it can cause serious injury and/or death. What is going on with BMW and it's dealers" I do not understand why they do not take care of such an important recall immediately like the recall notice states. If BMW is the "ultimate driving machine"? why doesn't BMW fix the vehicle that can cause serious injury and/or death" this is unacceptable!
Takata recall. The contact owns a 2007 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2007 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The dealer stated that the parts were not available; however, the contact received a notice on May 2, 2017 stating that parts were available. The contact had not experienced a failure.
Takata recall. The contact owns a 2007 BMW 328I. The contact's vehicle was included in NHTSA campaign number: 16V071000 (air bags) but the parts had not been available since 2016. The contact stated that the vehicle was taken to a local dealer where it was informed that there was a waiting list for the parts to become available. The manufacturer was notified of the issue and stated that the vehicle would be repaired in March of 2017. The contact stated that the vehicle was not serviced under the recall as of yet due to the parts still not being available. The contact had not experienced a failure.
- Fulson, CA, USA
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Takata recall. After being notified by BMW that my car was being recalled for dangerous airbag deployments I have been terrified to drive my car or let my love ones ride as passengers. I have been denied use of my vehicle because of this very dangerous defect while waiting for the replacement airbags for years. I deserve compensation from BMW and takata as do all other owners who purchased their vehicles in good faith and have waited patiently for this horrible situation to be rectified.
Takata recall. I received recall no. 16V-071 from BMW in March 2016. It has now been 13 months and BMW has not recalled the car and repaired the airbags. According to the NHTSA "takata recall expansion: What consumers need to know", since I live in zone a and the car is older than 2011 the recall should have occurred by now. I'm filing a complaint against BMW for not recalling and repairing my 2007 BMW 328I as it leaves me and my passengers at risk.
Takata recall I have a BMW 2007 328xi which is 10 years old and I live in a high absolute humidity state. Based on the risk factors of the degradation for this airbag my airbag has now degraded well beyond safety levels and yet I have still not yet received my letter telling me that I can take my car in to have this dangerous and life threatening situation resolved and the recall taken care of. This is an unacceptable situation and if BMW is unable to provide an immediate remedy they should buy back the car immediately so that my life and the life of wife who drives my car is no longer in danger every day. I no longer want to put my life or my wife's life in danger because BMW has not been able to resolve this life threatening problem.
The contact owns a 2007 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The contact stated that the air bag warning indicator illuminated. The vehicle was taken to several dealers throughout the region and was advised that there were no parts available to remedy the air bag failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was 145,000.
Takata recall. The contact owns a 2007 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Since I got this car my oil was leaking. I had to replace the val cover. I can't remember how much that cost me. My steering lock module was replaced and it cost me $1,181.07. I had my belt tensioner replaced because it was bent. It cost me $327.04. This was done 3/6/2015. A recall on SRS air bag. I still have the air bag warning light. BMW recommended to replace of exhaust lifters and roller drag levers with updated unit to eliminate ticking noise at idle which will cost me $1,466.40. I need to replace alternator, belt, battery and the car won't start. I fixed the battery problem and as I was driving to work and parked the car would not start. My battery connection need to be replace. Common issue with all BMW. I will spend about 1,518.7 to fix the problem.
Takata recall. BMW of North America and niello BMW (local sacramento dealer) refuse to respond to my communications as to when my car will be fixed. I received a recall notice approximately one year ago.
Takata recall I have brought my car into BMW service centers 3 times (BMW dealerships in fort worth, tx and houston, tx) since the takata airbag recall was announced. To date, I was never informed by anyone from those dealers or BMW that my car fell into the affected lot. Through my own research, I have discovered my car is indeed part of the recall. This is not safe or satisfactory. When one takes their car to any certified repair facility, much less an actual BMW dealership service center, the assumption is that he or she will leave with a safe car and full understanding of any pending recalls. This was not the case for me.
Takata recall. The contact owns a 2007 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available....updated 03/13/17 updated 09/06/2017
Received safety recall notice for drivers front air bag module, recall campaign # 16V-071 in March 2016. I was informed by BMW dealer parts would be available and it would be replaced in September 2016. According to dealer they still do not have parts - please expedite this since this is a safety issue.
This is still not resolve and I am looking coolant and there is not answer other than to replace. It costing me to much to keep reviewing this issue, I think it should be done for free
Takata recall. The contact owns a 2007 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 04/05/17*
Takata recall. The contact owns a 2007 BMW 328I. The contact stated that the recall notice for NHTSA campaign number: 16V071000 (air bags) was received in February of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Inman, SC, USA