This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle overheated while the HVAC system was turned on. Additionally, the vehicle jerked and there was smoke coming from the exhaust pipe while driving. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Brooklyn, NY, USA
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The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The VIN was invalid.
The contact owns a 2011 BMW 328i. The contact stated while driving approximately 30 MPH, the vehicle overheated. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed the failure to be the heater coil. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 2,000.
The contact owns a 2011 BMW 328i. The contact stated that while her son was driving at approximately 70 MPH the vehicle began to emit smoke from under the hood. The contact's son was able to safely pull off of the highway, there was no fire and the smoke abated after the vehicle was turned off. The contact stated that her son did not notice any warning lights being illuminated. The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that the failure was related to NHTSA Campaign Number: 22V119000 (Engine, Engine Cooling). The mechanic determined that the entire engine needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown. (RECALL RELATED INCIDENT)
The contact owns a 2011 BMW 328i. The contact stated that while driving at an undisclosed speed, there was smoke coming from the vehicle and a burning rubber odor was detected. The vehicle was towed to an independent mechanic and diagnosed with engine failure. The mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 173,000. VIN tool confirms parts not available. (RECALL RELATED INCIDENT)
The contact owns a 2011 BMW 328i. The contact stated while driving at various speeds, she smelled a strong burning odor inside the vehicle. The warning message "Service Engine Soon" was illuminated. The vehicle was taken to the dealer where it was diagnosed that the service brakes, spark plugs, and radiator needed to be replaced. The contact stated that the vehicle was repaired; however, the failure persisted. The contact later received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 162,000. VIN tool confirms parts not available.
The contact owns a 2011 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer had been notified of the issue and the contact was informed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the "Engine Service Soon" warning message was displayed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,500. VIN tool confirms parts not available.
The contact owns a 2011 BMW 328I. The contact received a notification for NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 BMW 328i. The contact stated that while starting the vehicle, there was smoke coming from underneath the hood. There was no warning light illuminated. The vehicle was taken to the dealer twice to be diagnosed. The diagnostic test was performed; however, the contact was unsure of the results. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The approximate failure mileage was 83,000.
The contact owns a 2011 BMW 328I. The contact stated while his wife was driving at an undisclosed speed, she heard an abnormal whistling sound and a rattling sound coming from the engine while the vehicle was idling. The check engine warning light was illuminated. The contact performed a diagnostic test on the vehicle and received a code for the camshaft housing bolts of the engine. The contact researched the failure and became aware of NHTSA Campaign Number: 14V176000 (Engine and Engine Cooling) and related the failure to the recall. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 170,000. Manufacturer offered an extended warranty for the E91 wagon owners but failed to include the E91 model in the 14V-176 recall campaign and notify owners of the issue. The E91 shares the same model engine found in the E90 and E92 models that were part of the recall.
The contact owns a 2011 BMW 328XI. The contact stated that while driving at unknown speeds, an odor appeared from the exhaust pipe and under the hood where the engine was located. The contact mentioned that every year the oil was changed at an independent mechanic where it was diagnosed and determined that the valve gasket failed and needed to be replaced. The vehicle was not repaired. The failure recurred. The contact feels unsafe driving the vehicle. The manufacturer was notified of the failure and provided the contact with a case number. The dealer was contacted and confirm that no recalls under the VIN. The contact mentioned NHTSA Campaign Number: 17V683000 (ENGINE AND ENGINE COOLING) as a possible solution to the failure however the VIN was not included. The failure mileage was approximate 52,202
The contact owns a 2011 BMW 328i. The contact stated that after driving, the vehicle failed to restart without warning. The vehicle was taken to the local dealer and was diagnosed that the camshaft housing bolts had sheared off. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the repairs were not covered under the warranty. The contact stated that the failure was like NHTSA campaign number: 14V176000 (Engine and Engine Cooling). The failure mileage was approximately 130,000.
The contact owns a 2011 BMW 328I. The contact stated while driving at 65 mph, the vehicle stalled without warning. The vehicle was towed to the residence and then towed to BMW of buena park located at 6750 auto center dr, buena park, ca 90621, (714) 598-3738, to be diagnosed. The contact was informed that the exhaust and camshaft needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA campaign number: 14V176000 (engine and engine cooling). The manufacturer was notified of the failure. The failure mileage was 200,000. VIN was invalid. Consumer stated item is believed to be related to NHTSA campaign number:14V176000 but dealer charged the consumer for the repairs.
The contact owns a 2011 BMW 328I. The contact stated that the vehicle overheated intermittently. The vehicle was not diagnosed by a dealer to determine the cause of the failure. The vehicle was not included in NHTSA campaign numbers: 17V676000 (electrical system), 13V044000 (electrical system), 17V683000 (engine and engine cooling), and 14V176000 (engine and engine cooling); however, the contact felt that the failure may be related to the recall campaigns. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 100,000.
A D V E R T I S E M E N T S
- Westfield, NJ, USA