10.0

really awful
Crashes / Fires:
1 / 3
Injuries / Deaths:
2 / 0
Average Mileage:
36,097 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 BMW 328 miscellaneous problems

miscellaneous problem

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2011 BMW 328 Owner Comments (Page 1 of 3)

problem #44

Mar 022022

328

  • miles

A D V E R T I S E M E N T S

My Vehicle has been on Recall since March 2, 2022. There are increasing problems and an occasional smoke and burning smell. This is effecting me getting an inspection and registering my vehicle.

- Chandler , AZ, USA

problem #43

Sep 012022

328

  • miles
There is a safety recall on my car. This recall involves an engine component known as the Positive Crankcase Ventilation (PCV) valve heater. The PCV valve heater may not have been produced to specifications which could lead to a short circuit. BMW DOES NOT HAVE AN AVAILABLE REMEDY FOR THIS RECALL AND DOES NOT HAVE ANY TIMELINE FOR FIXING IT.

- San Francisco, CA, USA

problem #42

Apr 012022

328

  • miles
Vanos solenoid bolt came apart and manufacturer refuses to service vehicle advising my car is not part of recall notice # 14V-176. Also denying me SULEV warranty services basically do not want to honor any recalls or EPA compliance warranties.

- Huntington Park , CA, USA

problem #41

Apr 072022

328

  • miles

A D V E R T I S E M E N T S

BMW has a recall on this vehicle 328xi about the PCV valve heater and had sent notice of the need to replace and it has been over 2 years and they have not found a remedy for the fix. The BMW warranty group confirmed a date on March 7, 2022 for the repair. Upon going to the herb cambers in brookline, MA. They told me they did not have a remedy to fix the issue and will contact when they have a fix. On April 2022 they sent a letter stating the PCV valve heater needs to be fixed under (17V-673 / 19V-273) and the remedy is unavailable and a new remedy needs to be performed. Issue is that if they do not fix the valve heater the engine could heat up and could cause a fire. They say a remedy is being worked on, but BMW should be responsible if a fire does occur.

- Burlington, MA, USA

problem #40

May 032020

328 6-cyl

  • miles
I owned a 2011 BMW 328i vin number [XXX]. My car first began having problems with the coils, which I had repaired. Then, my engine light came on at least 7 different times and had to return to the the dealership for repair. Sometimes I was not even out of the driveway of the dealership before I had to return the car. They eventually repaired the systemic problem as well as recall notices. On May 3rd, 2020, my car was parked in my driveway and caught on fire and burned to the ground. These BMW fires that we keep hearing about are real issues and need to be investigated. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Austin, TX, USA

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problem #39

Jan 052022

328

  • miles
The vehicle keeps stalling on the highways and on the streets. We have taken the car in and have towed the car in to the bmw dealership costing us hundreds of dollars on what they think the problem is and it does not fix the issue. They perform a diagnosis and can-€™t find an issue but the car keeps stalling. The car first starting stalling last year around February.

- Murrieta, CA, USA

problem #38

Dec 242020

328

  • miles

A D V E R T I S E M E N T S

My vehicle windows are inoperable, hazard lights are inoperable, side mirrors are inoperable, turning signals are inoperable. The vehicle is in motion while turning signals are inoperable creating a hazard. If vehicle breaks down hazard warning lights is inoperable creating a potential vehicle collision. Windows unable to roll down in an event of being pulled over. The component or part that is creating this safety issue is the frm module or footwell module of the vehicle.

- Tucson, AZ, USA

problem #37

Nov 202016

328

  • 30,000 miles
There is an issue with the HVAC system on my car every one I know who owns the BMW E90 series has the same issue the evaporator leaks toxic gas every BMW of this era has the same issue when you turn the ac there is a moldy gasy smell people who own these cars breath toxic chemicals every time they drive these cars to fix the issue you have to remove the whole dash to get to the leaky evaporator and replace it which costs $3000 the part itself is only $300 and the rest is labor, another issue is with the steering column shaft. My car as of November 16 2020 has only 51K miles

- Norwood, MA, USA

problem #36

Sep 092020

328

  • 68,000 miles
My car is below 70K miles never over heated or had any issues but out of nowhere my trunk started unlocking on its on, killing my battery. My radio stopped working and I've been hearing noises from my door speakers. & now today my car will not start at all & if it does it turns off immediately.

- Palm Bay, FL, USA

problem #35

May 152020

328 6-cyl

  • 70,000 miles
Vehicle has 70,000 miles and the timing chain broke. It is my understanding timing chains last for more than 200,000 miles.

- Kathleen, GA, USA

problem #34

May 082020

328 6-cyl

  • 160,000 miles

A D V E R T I S E M E N T S

Was sitting in a restaurant parking lot waiting for a take out order and I heard a big boom like something big hit my car. No one around. Scared me to death, scared to get out of my car, left area and started to drive home on the open highway and heard another big boom! opened the sunroof and saw that it had a huge whole and shattered!

- Atlanta, GA, USA

problem #33

Mar 132011

328

  • miles
March 13 th. I lease a 328I 2011 a hour or two later. It starting shaking a lot and jerking forward. While foot on break then it cut off I attempted to cut it back on and it would cut back of I was stuck for a while. So I called the. Dealer they was closed. I went the next day. Told them bout the problem. And the took the car to the shop and sense then I haven't. seen it again and at this point they want me to still make payment on car I dnt have. And insurance I ask them to. Refund me. And. The told me no there nothing they can do. And I have to keep the car. That I still dnt have. Today's the 27th so they had it about two weeks. Now today I viobthe mechanics and they told me the. Ppl at the dealer. Order all the wrong parts to the car and dnt no when he will have the part or when it will be fix. I tried calling. The dealer. Back to back about 20 times they kept coward my call then someone finally answer. With a bad attitude and told me stop calling cause the person I'm looking for isn't here although the specifically told me to call him and he guarantees that it will be ready today March 27 th at 6pm but which it wasn't. and I still haven't heard back from. Them yet all I wanted. Was to get out of it. And they keep denying. Me dat. Even when it happen the same day. I need help please I'm being scammed. Of. feel like I am all I wanted was a car. With no problems. Right away and that's exactly wat happened to me. And now I feel so in it being around those ppl and visiting the dealer to. Speak to them cause they not answer. Please help

- Farrockaway, NY, USA

problem #32

Jun 152018

328

  • miles
In 2018 classic BMW dealer diagnosed oil pan gasket leaking and my oil level was low. He recommend gasket replacement at a cost of $1100 I wrote letter & called BMW corporate usa for investigation and resolve the issue. But 1 yr later, they have not resolved the issue & have used my expired warranty as reason for not looking at issue. I have found that this is common issue with BMW cars through my online research. I would like NHTSA to investigate these complaints.

- Plano, TX, USA

problem #31

Nov 142019

328

  • 122,600 miles
The back door passenger side wood door panel is off and it was never fixed or replaced when I purchased the vehicle. This will probably cost me money to get the wood panel put back on the door. The same lights always appear on my dash board. The indicator lamps are on: Dsc is deactivated. I do not know how to get this fixed. The brake light stays on and it is illuminating a yellow light. I managed to reset the service engine soon light after reading youtube. I took my car back to dealership twice and they did a diagnostic and couldn't get the service engine soon light to turn off. Also the dealership told me I have new brakes and a new oil change. A friend told me how to check my oil and my oil was a quart low. I drove to the nearest gas station and put in a quart of synthetic blend motor oil. I discovered after driving to Washington from las vegas, Nevada my car leaks from my engine.

- Olympia, WA, USA

problem #30

Nov 122019

328

  • 120,000 miles
Convertible top tension cables snapped and broke

- Jersey Village, TX, USA

problem #29

Apr 212019

328

  • miles
My 16 year old granddaughter was driving her BMW when all of a sudden a message popped up on the screen to use caution and take the car to a BMW service center for service. She is a new driver she could at that time could not drive over 20 mph. She was terrified. We called for a tow at her request. We sent for help

- Chattanooga, TN, USA

problem #28

Dec 152018

328

  • 68,500 miles
My vehicle was making a squealing noise, was louder when running but sitting still. Took it to a garage and valve cover gasket was leaking apparently. I know this happens to cars but my BMW is a 2011 with only 65500 miles at the time.. costed me 1000 dollars to fix and a month before this they did a recall on the PCV valve and had it tore apart. Maybe it was someone's mistake when reassembling the PCV valve heater during recall at BMW dealer at towne auto in williamsville near buffalo NY?? idk but that is low mileage for this to happen

- Olean, NY, USA

problem #27

Mar 172019

328

  • 57,500 miles
My BMW 328I E93 has the service engine soon (ses) light come on while I was driving on the highway. The computer shows error code 2B3A (P1449 dmtl system fault). I cleared the code and it came back a week later. I tried replacing the gas cap and the error still comes back the same. I was doing further research and came across this article (attached) from NHTSA.gov describing the same exact problem, with the same exact code and even my engine is the same N52K for my E93 328I. Https://static.NHTSA.gov/ODI/tsbs/2012/sb-10051299-3508.pdf the dmtl pump is there to help reduce emissions and if the system is faulty, the BMW dealership should honor the request for service work to replace the dmtl pump under the emissions/extended emissions warranty. I called and they said there's no recall for this VIN so they can't help me...and they are making me pay for the diagnostic fee...but I do in fact have my emissions warranty still in effect for the VIN which is 8 years or 80,000 miles, whichever comes first. It seems that there needs to be an active recall for these faulty dmtl pumps/systems as this problem exists for engines like mine -the N52K engine. I encourage the NHTSA to take a look into this matter and work closely with BMW North America to institute a remedy for this. Thank you in advance and have a nice day.

- Orlando, FL, USA

problem #26

Mar 052019

328

  • 60,000 miles
Sometimes when I try to open the driver's side door using the mechanical handle, door does not unlock. I have to use my key fob to remotely unlock the car before the door handle will work to open the door.

- Lexington, MA, USA

problem #25

Mar 072019

328

  • 92,000 miles
My closed electric sunroof exploded at 70 mph. No one near me, not driving under anything. Sounded like an explosion, glass from the center rained down on me and the remaining glass is pushed out, not

- Chicago, IL, USA

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