10.0

really awful
Crashes / Fires:
2 / 5
Injuries / Deaths:
4 / 0
Average Mileage:
43,175 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 BMW 328 engine problems

engine problem

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2013 BMW 328 Owner Comments (Page 1 of 5)

problem #87

Sep 242023

328

  • miles

A D V E R T I S E M E N T S

Timing chain in engine failed while the vehicle was going 70 MPH on a busy highway. Vehicle had 96,054 miles. -??Low oil pressure-?? warning came on and immediately the engine lost compression and car had to be pulled over to side of the highway. The spot the car stalled was in a dangerous curve of the highway making the towing process dangerous. Vehicle does not switch into neutral when the engine isn-??t on. Vehicle had to be dragged onto tow truck ruining the tires. Quoted the repairs at 6 different shops and they were all very familiar with this issue. All estimates for engine repair exceeded the value of the vehicle. Additional costs may have also been incurred as oil pump may have been damaged from timing chain failure. BMW never notified me of the timing chain issues and no dealership I had prior work at ever mentioned the issue.

- Dallas, TX, USA

problem #86

Feb 022024

328

  • miles
BMW failed to inform customers about the class action lawsuit several years ago due to the premature failure of the primary and secondary timing chain assemblies for N20 & N26 engines. See SI B11 03 17. Owners of these vehicles were never notified of this documented and extremely hazardous problem. The government should make this a recall and not allowed it to just be an extended warranty that has since expired and was unknown to many owners. There are thousands of these vehicles on the road with this defective part that could suddenly cause the engine to cease working, resulting in an accident that could cause injury and death to many. If this chain fails while driving it is catastrophic to both the car and the people. A recall should be issued immediately.

- Colchester, VT, USA

problem #85

Oct 292023

328

  • miles
The engine component caught fire spontaneously when car was pulled into a parking lot. There was no warning sign. It did not show any service required notice like it usually does on the dashboard for example if oil is low. There were no recalls pending on this vehicle. The fire was big enough that we had to call fire department to put out. It would have affected other vehicles if not put out. The vehicle was declared total loss after an inspection by insurance company. The car manufacturer (BMW) was contacted but not responded yet. It is available for detailed inquiry and inspection in a secure place.

- Scottsdale, AZ, USA

problem #84

Jul 212023

328

  • miles

A D V E R T I S E M E N T S

Timing chain system failed. Inspection no longer possible due to being repaired in order to be used and not blow engine. Daughter driving on freeway to Phoenix, AZ in 115+ degree weather and left to sit on side of rode with no A/C until tow truck able to tow vehicle rest of way to Phoenix, AZ. Chandler BMW confirmed issue and repaired. Independent service provider in hometown informed me of every BMW owner having this issue a few months after repair. Discovered class action lawsuit from several years ago after research regarding this exact issue. Unknown of symptoms prior to failure, but vehicle has been very well maintained since purchase just about a year ago (2 trips to independent service provider in hometown and one trip to Chandler BMW mentioned above). Approximately 105,000 miles on vehicle at time of timing chain issue.

- Yuma, AZ, USA

problem #83

Jun 202023

328

  • miles
Timing chain tensioner failed clogging the oil pump with plastic which in turn starved the engine for oil. We got a low oil pressure light in the Interstate at 70MPH. 10 seconds later trying to pull across 3 lanes of traffic the engine seized. Luckily we were able to coast across the 3rd lane onto the side of the Interstate. With traffic flying by I had to get my family into an uber. I realize the class action suit ended but my car barely has 70k miles on it. I don't see how bmw could get away with this. There are many of their cars that are past the 10 year class action suit but under or at the 70k mile cut off like mine. The car is still at the dealership. It has been inspected and I have been informed that I'm not eligible for the repairs to be covered. The dealer wants 15 thousand dollars for a new engine to be installed on a 12 thousand dollar car. They have offered to sell me a USED engine with 135000 miles on it for 12,000 installed. Imagine the story this would be if one of my family members or myself had been hit on the Interstate trying to get into another vehicle.

- Wyoming, MI, USA

problem #82

May 062023

328

  • miles
the car engine is dead and the car is 90k miles on it, this shouldn't happened to a BMW car and its going to coast a lot of money to fix even more than what I payed for the car, that's really sad. the car just suddenly stoped working.

- Miami Beach, FL, USA

problem #81

Apr 012023

328

  • miles

A D V E R T I S E M E N T S

Timing chain guides broke while driving, so timing chain jumped a tooth and now car will not start because incorrect timing Car has only 92,000 miles

- Belmont , CA, USA

problem #80

Feb 282023

328

  • miles
I checked the car history report for this car, it said that it had all of the scheduled maintenance. I have not driven this car hard, I used the best gas I could. I had this car for only 4 months - I took it in to Carmax to get checked out about 2 weeks after I got it back in October. They ran tests, and told me everything was fine that "it could've been a loose fuel cap". 3 months later, well before even an oil change was required - my car gave me the same error message only now it would turn off everytime I put it in drive. If this happened on the road I definitely could've been killed. This car showed 0 signs of any type of malfunction and did not give me any indication that anything was wrong. Fast forward to taking it to the Mins Auto (BMW recommended) they informed me that this car did not in fact seem it had regular oil changes contrasting what was in the carafe report. the timing chain seems to be the culprit and now I'm stuck with a $10,000 bill on a car before it's first oil change, on top of the dealership (carmax) not being helpful at all - when I did everything right with this car. When MinsAuto ran tests they found so many errors - I don't understand, neither can they - understand how Carmax could miss any of these. I was also told by them that because this happens EXTREMELY frequently on these 3-series models, they are pretty familiar with the process and it takes exactly 24 hours to remove the engine, the pistons and take these things apart. so I think this should be investigated and taken seriously. Thank you

- Brooklyn, NY, USA

problem #79

Oct 252022

328

  • miles
The timing chain went out. Warranty was extended to 70,000 miles or 7 years, but this is outside the range of many of the incidences, including mine. I'm getting multiple misfires and you can hear the timing belt when the engine starts, if it starts.

- South Weber, UT, USA

problem #78

Sep 142022

328

  • miles
2013 bmw 328ix 82k miles timing chain guide broke blowing the engine. This should not be happening on a bmw. I do not have the money for this!

- Lafayette, TN, USA

problem #77

Sep 042022

328

  • miles

A D V E R T I S E M E N T S

Timing chain failure after 75k miles, costing a lot of money in repairs after engine starvation

- Palatine, IL, USA

problem #76

Aug 272022

328

  • 83,000 miles
The contact owned a 2013 BMW 328I. The contact stated that while the vehicle was parked outside of a friend's home, her friend received a call from a neighbor that a vehicle outside the home had caught fire. The fire department was called and the fire was extinguished. A fire report was filed and no injuries were reported. The vehicle was completely destroyed but had yet to be towed. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was a total loss. The failure mileage was approximately 83,000.

- Bluffton, SC, USA

problem #75

Jun 192022

328

  • 121,360 miles
The contact owns a 2013 BMW 328I. The contact stated while driving 40-45 MPH, the vehicle stalled. The drivetrain malfunction message was displayed. The contact was able to pull into a driveway. The vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic and diagnosed with a faulty oil pump which caused damage to the camshaft. The independent mechanic diagnosed that the engine needed to be replaced. The dealer was notified of the failure and informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 121,360.

- Wendell, NC, USA

problem #74

Jul 272022

328

  • miles
My timing chain is showing symptoms of failing, engine is backfiring while braking or pulling off, I know the was a recall for the N20 engine timing chains. That-€™s what I have

- Katy , TX, USA

problem #73

Jun 092022

328

  • miles
2013 BMW 328I X Drive. A drive train warning light came on at approx 11300 miles. After dealer inspection the timing chain guides may have caused/or the chain my be loose and is now dropping metal into the engine oil. Repair requires a new engine. Inspection also revealed a waste gate control malfunction on the turbo. Repair new turbo.

- Columbia, MD, USA

problem #72

Jun 082022

328

  • 124,000 miles
The contact owns a 2013 BMW 328I. The contact stated the vehicle was overheating. The contact stated that the high engine temperature warning light was illuminated. The contact had not taken the vehicle to the dealer. The vehicle was undrivable. The contact had the vehicle towed to the residence. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 124,000.

- Daphne, AL, USA

problem #71

Jan 032022

328

  • miles
I started smelling burning oil from my engine and brought it to the mechanic. He confirmed that my car has a valve cover leak and a electrical issue. The Car dies after being left off for more then 12 hours. The car miss fire and have ruff idle. Warning lights power train came on after I had the miss fire. Had P0171 and 02 sensor code.

- Loganville, GA, USA

problem #70

Mar 102022

328

  • miles
I recently had my car serviced and the oil changed over the summer, so there were no warning indicators or service issues prior to this incident. I left for work and had no indications of any problems. I drove for about 10-15 minutes when a warning notification popped up stating engine oil pressure low. A few seconds later, the check engine light came on with a notification there was a "drivetrain malfunction". The car started to decrease speed significantly and I pulled over as soon as I could. I turned the car off and waited a couple minutes, then tried to turn it on. The car power/battery was still working properly, but the engine did not start. I had the car towed to the dealership that I use. I was notified that the drivetrain malfunction is due to "timing chain components failure" and the cost is approximately $16,000. I have taken care of any previous recalls and there are no open recalls that exist currently. In 2014, the same situation occurred, in the same car, where I also received a "drivetrain malfunction" and check engine light. During this time my vehicle also stopped working while I was driving it. Both of these incidents happened very quickly, and I am EXTREMELY lucky that no one was injured in either situation. This issue is extremely unsafe and clearly has not been fixed by the required recalls so far. I urge you to look into this further.

- Millersville, MD, USA

problem #69

Dec 242021

328

  • miles
The thermostat is not closing so the engine stays cold. I checked with my mechanic and he says it is a faulty thermostat. BMW owners retort this issue a lot. Only 75k miles on my car

- Novelty, OH, USA

problem #68

Jul 212021

328

  • miles
i was told by couple shops the my timing chain as a problem. Car will not start.....stalled out on a major intersection while my son was driving.... the car just stop working had to get it towed back to the house another expense...the car has been parked for four months and still paying the car note..I see a drivetrains malfunction on the display... Please help me and keep my son safe.. BMW the ultimate driving machine plz make the safest driving machine.

- North Las Vegas, NV, USA

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