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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
24,434 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 BMW 528 miscellaneous problems

miscellaneous problem

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2011 BMW 528 Owner Comments

problem #7

Sep 012016


  • 45,000 miles


As of Sept 2016 all BMW connect drive features have been disabled by BMW of N America. This means if you hit your sos button it may call a local 911 line "?" there is no way to send information to car you cannot locate your car remotely driver is unable to send location of car to anyone and BMW has no upgrade for a 2011 BMW 528I

- Pompano, FL, USA

problem #6

Jul 142016


  • 100,000 miles
While driving down the street at 40 mph I heard a loud explosion type sound. I pulled over after making sure it was safe and noticed my sunroof glass had shattered into a million pieces. It looked as if it had exploded from within the car outwards. I contacted the dealer and BMW of America and both said that it was not recalled and they had not heard of any incidents such as that. BMW of America suggested I take my car into the dealer and have them examine it at my expense.

- Laguna Niguel, CA, USA

problem #5

May 022016


  • miles
We bought a 2011 BMW 528I while it was under warranty. We started to have issues right after that. Pulling right, electronics freezing, can not unlock the doors with key fob, can not get out from car because door handles do not work time to time and our 2 year old son got locked inside(car locked by it self) and we had to break the window which took almost 30 minutes. BMW said they could not find any problem and went even further some of the issues are features of the car. Our kids getting locked in the car is a serious issue, can not getting from the car is another serious issue. What if car catches a fire in an accident and we get stuck in the car. Please take a look at it. I do have video recordings in multipliable occasions. Even BMW service took the car for the same issues and confirm it was an issue. But could not provide any solution. If something happens to someone because of the issues, it will be on you guys if you do not take action in the issue.

- Pasadena, MD, USA

problem #4

Jan 022015


  • miles


Engine shut off while driving from upland ca in route to las vegas nv using highway I15 frwy. Time was around 700 am the temp outside was apprx 12 degrees.

- Washington, DC, USA

problem #3

Dec 112013


  • 26,000 miles
The driver door does not shut intermittently the door release, door unlock/lock, door handle does not release the state. The car won't move because the door is not locked, it can take upwards of a few hours of tinkling to get this going again. The dealer has diligently changed so many parts and its not that they are not trying to remedy the situation. Is anyone else experiencing this out there. My 4 yr warranty will end in June and I am vvery concerned how I am going to resolve this issue.

- Morrisville, NC, USA

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problem #2

Dec 272012


  • miles
Purchased a brand new 528I BMW and within months I had a coolant signal indicating low coolant. Subsequently, the coolant signal came on every six weeks, despite having it topped off at dealership. Car had inadequate power and felt like it dragged. BMW service center repeatedly failed to identify a problem. Eventually, the signal came on and an intolerable fuel odor emerged upon turning on the car. Fuel and chemical odors remain. I have read of other similar complaints online and believe there is a manufacturing defect that makes the car unsafe. The exposure to carcinogenic coolant fumes and the gas fumes are dangerous. Coolant may be leaking into the engine. Other mechanical issues may be causing the drag and continued loss of power. In one instance I left the vehicle at the BMW service center with a full tank and when it was returned to me, the fuel level had dropped significantly despite having been driven a very small amount of miles by the service people. I am very concerned that these problems pose a safety hazard to not only myself, but the general public and other BMW owners who may be unaware of these issues. I feel the car is compromised by the manufacturing defects and that efforts to repair the problems continue to exist. I feel the car is unsafe and poses a safety and health hazard and that BMW is unwilling to investigate how pervasive the problem may be. I want an investigation and feel the vehicle is unsafe to drive. This is not "the ultimate driving machine." Please investigate these problems and help prevent others from being unnecessarily subjected to toxic fumes and chemicals which may compromise the public's health and the safety of people on the road.

- Inglewood, CA, USA

problem #1

Jul 092011


  • 40 miles
There are 3 major issues. 1. vehicle tends to veer to the right. Feeling is quite like a vehicle that hasn't been aligned for a while. 2. the most dangerous. Upon acceleration and/or at low speed, the vehicle randomly jerks forward without any notice- making it too late for the driver to slam the brakes. If your vehicle is standing three feet behind another vehicle in stop and go traffic, you can easily crash and rear end into the car in front of you. And of course, you will be sued for not keeping your distance. This can easily cause some serious injuries. 3. vehicle wobbles as if the tires were not balanced. There are clearly unknown defects that can not be located. Took it to the local BMW dealer, they keep ascribing it to "normal" characteristics and they keep informing me that bmws are built that way, they are now sportier. However, to any new owner, it is now deadlier. The local BMW dealer also state unless they vehicle doesn't inform them about the issue they can't do anything. Its more like, until someone doesn't sue them is when they will do something about it. BMW seriously needs to look into this issue immediately before a class action lawsuit begins against them.

- Saint Johns, FL, USA

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