The contact owns a 2012 BMW 750I. The contact stated that while starting the vehicle, the vehicle was idling rough. Additionally, while driving at an undisclosed speed, the vehicle was making an abnormal sound. The vehicle was taken to an independent mechanic where it was diagnosed as a timing chain failure. The manufacturer was not made aware of the failure. The failure mileage was 82,000.

- Brooklyn, NY, USA

Vehicle consumes large amounts of oil. Most oil burns and releases from the exhaust when driving.. engine requires a replacement from BMW.

- Easton, PA, USA

The contact owns a 2012 BMW 750li. The contact stated that while driving at 55 mph, the low coolant message appeared on the instrument panel. The contact then took the vehicle to an independent mechanic and had the coolant reservoir topped off. The contact resumed driving and the warning light appeared again. Upon checking the coolant reservoir, the coolant was again topped however, the same warning light illuminated along with the drive train malfunction warning message. The contact then discovered that there was a leak coming from the auxiliary water pump. Upon investigation, the contact discovered NHTSA campaign number: 18V248000 (engine and engine cooling). The vehicle was first towed to his residence and a few days later towed to long beach BMW (1660 E spring St, long beach, ca 90806). The contact was informed by the dealer that the vehicle was not included in the NHTSA campaign. A diagnostic test was performed on the vehicle and the contact was informed that the engine needed to be replaced. The manufacturer was notified of failure and a case was filed. The contact was offered a 10% discount toward the cost of repair. The vehicle was not repaired. The failure mileage was approximately 110,000.

- Santa Fe Springs, CA, USA

I was driving on interstate highway when the engine cutoff and locked up. Oil leak all over highway. Engines was blown due to frequent oil leaking. Was putting oil in vehicle consistently on a weekly basis.

- Accokeek, MD, USA

My car has been at the BMW shop for four months. The purpose of me taking my car to the BMW shop was because my 2012 750li BMW had transmission problems. When I got there [xxx]. stated there is a recall on the engine and he say it will be fix. Four months later the manager [xxx] call me and tell me I have to pay $ 9,600 for the parts and the labor work. [xxx] stated my car did not qualify and I had to pay 45%.I believe I was ripped off because I believe there was nothing wrong with my engine and the transmission was only $3,318 and now he charging me so much money. I am very disappointed only because when I took the car in March 2019 he could had gave me a price and not four months later. I told him why would he fix the engine if I didn't qualify for a free one and why not call me and tell me that I will be paying 45% out of my pocket. On top of that he has the nerve to call me on July 2019 and tell me the car has a new engine but all the old components was transfer to the new engine then he say that I need to pay extra because he did not fix the transmission. My complaint is why fix the engine if there was nothing wrong with it just to make money from the customer. If I took the car to the shop for transmission problems that would had cost me $3,318 now he wants $9,600 can some one please investigate this problem. Here is my VIN [xxx]. sent from yahoo mail on android information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Woodhaven, NY, USA

There is white smoke that is coming out of the back pipes of the car. The car is burning through oil. I am putting a quart in every 2 -3 weeks. My mechanic said that it is having the same problems as the 2009 model. The 2009 750I has been recalled to fix the engine problem and I have a 2012 model. The smoke comes out when I am driving not when it is stationary on the city street, highway or wherever. I don't feel safe. I am going to start driving more distance and I don't want to run out of oil and cause more damage to my car. I don't understand what is happening with the oil consumption. There are other issues surrounding the car. I am not a mechanic. But, I would like to file a complaint. This car was supposed to be in excellent condition when I bought it.

- Redondo Beach, CA, USA

Low engine oil comes on every few months and I have to add oil at that time. I don't know where the oil is going but level is down to minimum. This has been going on for the past two years, since I purchased the car.

- Palm Springs, CA, USA

Well at the 60K mile mark the motor was blown, come too find out many cars this same model and year are having similar issues... the suspension has been changed a couple times now and the fuel pump went bad... the car burns oil BMW says this is normal I find that very hard to believe... the motor went out while driving and actually leaving the BMW dealership how ironic

- Chicago, IL, USA

Rough idle, stalls at stops, shaking. Every time vehicle is taken into BMW of Ontario for one problem it comes back with a different issue, I believe BMW of Ontario is purposely damaging items on my vehicle that isn't covered under warranty so I'll pay them out of pocket.

- Victorville, CA, USA

Engine failure (with only 60K miles on it) while driving at 70mph within minutes of warning light saying 'drivetrain malfunction'. the engine shut off, car went into neutral and I had to manually steer and brake to get to the side of the freeway. Within minutes, the battery died, so I couldn't even put the car into neutral to get it onto the flatbed tow truck. I eventually was able to get it towed to the dealer where I bought it cpo in 2015 and have had it serviced (I had even had it serviced there 3 weeks before this incident). The engine had received the "customer care package" in 2015, and I've only had it serviced through BMW dealers. 3 days after I had the car towed to the dealer, the sa told me there was a complete engine failure and they would replace the engine. It's been there for 4 months now, waiting for a new engine, and the manager of the service department can't provide an estimate on when the new engine will arrive. I contacted BMW na, and they were also unable to tell me when a replacement engine could be expected. I'm not even sure I want a replacement engine that has the potential to fail again.

- San Francisco, CA, USA

The contact owns a 2012 BMW 750I. After charging the vehicle, the "engine compartment hot" warning indicator illuminated. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,850.

- Homer, LA, USA

The contact owns a 2012 BMW 750I. The contact received notification of NHTSA campaign number: 18V248000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. BMW of Ontario (1350 auto center dr, Ontario, ca 91761, (909) 906-4000) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Moreno Valley, CA, USA

The contact owns a 2012 BMW 750li. While driving 70 mph, the check engine and power steering warning indicators illuminated. The contact pulled off the main highway, turned off and restarted the engine, but the gear shifter failed to move. The manufacturer was called and informed the contact that the vehicle would have to be towed to the dealer (brian harris BMW, 12336 airline hwy, baton rouge, la 70817, (225) 754-1200) for diagnostic testing and repairs. The contact was awaiting the diagnostic results from the dealer. The VIN was not available. The failure mileage was 50,000.

- Guisler, LA, USA

I had to replace the gaskets which cost thousands and my car still smells like its burning oil and when I press the gas the car hesitates and I was just on the highway took the car to 70 miles and hour and powertrain malfuction came up and the car started shaking my car on has 80,000 miles on it and after spending all this money at bow repair shop still having problems. I have driven the car only 2,000 miles since the work was done and still problems

- Deer Park, NY, USA

Took vehicle to new motors BMW, erie, pa because of excessive oil consumption. Was told the seals were bad and had to be replaced. Repair was completed by new motors and picked up 7/1/17. On 7/8/17 I was traveling at 55 mph on I 90. Felt a lapse in power and then heard a grinding noise from the engine compartment and after exiting I 90 the vehicle stalled and would not restart. Car was returned to new motors and was notified that a piston had exploded and penetrated the engine block. After researching I learned that there inherent problems with the N63 engine which the car has and BMW skirted a recall for the N63 problem by their voluntary N63 customer care package which had been previously completed by new motors. However, the N63 ccp work did not fix the inherent oil leakage/consumption problems. New motors and BMW na are both negligent for not effectively addressing/correcting the known defect and put myself and other drivers in harms way by putting the 2012 BMW 750 ix on the road with the piston that eventually exploded and shot through the engine block. And, since BMW's N63 ccp has not effectively addressed the inherent problem and for public safety, a recall is in order to force BMW to cure the problem before someone is severely injured or killed as a result of the known engine defect.

- Erie, PA, USA

Dealer reported that moisture entered a waterproof enclosure that houses the brake modulator. Water entered thru a drain hole from the cowl and bypassed a plate meant to keep water out. Once effected by moisture the modulator shut down all functions of the car including the engine while moving. BMW blamed it on partial submersion of the modulator but car was never effected by water/submersion and the dealer agreed that their was no evidence of that and could not find anything to support that condition. Upon repair dealer went to great lengths to try and seal compartment and install diverter that was replaced in the repair to prevent reoccurrence. This is a very dangerous condition that appears to be a manufacturing defect in manufacture on a very limited number of cars made by BMW for this specific model. Owners need to know that the conditions experienced have a much different effect on safety due to the hybrid design than a standard non hybrid car.

- Clifton, VA, USA

The contact owns a 2012 BMW 750ix. The contact stated that the vehicle idled whenever the contact attempted to accelerate. Also, when starting the vehicle, the engine would backfire and the check engine indicator illuminated. The dealer repaired the solenoid valve, fuel injectors, control air bushings, and air take box among other repairs; however, the failure recurred. The contact took the vehicle to the dealer again where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failures. The approximate failure mileage was 50,100.

- Ventura, CA, USA

The engine malfunctioned in my car while driving and is a safety hazard to myself and others on public roads with multiple engine parts identified by the manufacturer to be defective. The car sporadically stops operating with full power and there have been several reports of instant engine failure while driving. BMW issued what they have called the N63 customer care package on Dec. 29, 2014 to address failures on the engine regardless of warranty and mileage, but have denied this service for my vehicle. The defective engine is in the following vehicles: F01 and F02 (7 series sedan)' produced from 3/2009 to 6/2012 F04 (active hybrid 7)' produced from 4/2010 to 6/2012 F07 (gran turismo)' produced from 9/2009 to 6/2012 F10 (5 series sedan)' produced from 3/2010 to 7/2013 F12 (6 series convertible)' produced from 3/2011 to 7/2012 F13 (6 series coupe)' produced from 7/2011 to 7/2012 E70 (X5)' produced from 3/2010 to 6/2013 E71 (X6)' produced from 7/2008 to 6/2014 E72 (activehybrid X6)' produced from 9/2009 to 9/2011 I purchased the vehicle with 40,429 miles and Michigan rebuilt salvage title in may of 2016 after it was in an accident in August 2015. The position of BMW is that they will not perform the service on the vehicle now as it was reported as an insurance loss, but likely thousands of these vehicles operate on public roads legally with rebuilt titles. I feel the condition is a true safety risk and should be handled under a recall to require proper correction and ensure public safety rather than a discretionary service from BMW to protect their reputation and expenses. Attached is the Michigan rebuilt title and document for re-certification showing the repairs did not include the motor. Also included is the correspondence with BMW and a photos of the vehicle after repair.

- Lake Orion, MI, USA

Abnormal oil consumption. Sudden loss of power while driving.

- Rochester, MI, USA

When entering the on ramp to merge onto the highway. I accelerated to merge into traffic and car vibrated violently and would not accelerate. I continued to press the accelerator but nothing happened and a message appeared on the display. Now, I'm stuck between the on ramp and the highway with a tractor trailer rapidly approaching. He barely has enough space to merge to his left and avoids rear ending me.this could have been catastrophic. I continued to press the accelerator and nothing happened. I put my hazards on and quickly read the message. It read, "maximum engine output not available." So, I turned the car off and restarted it, and it worked fine for a few hundred feet until I tried to accelerate. It did the exact same thing but this time it allowed me to creep along at 35 mph. I pulled over into the emergency lane and turned it off and on again, and it worked as normal. But this time I just continued to drive to work at 35 mph. During work, I scheduled a service appointment the next day. After work, I pulled out of my parking space and something popped and once again it stalled. After turning it on and off again, I was able to drive it home. The next day at the dealership, I was informed of the customer care package (recall). But what I didn't know at that time, the car had already been recalled with the previous owner. A lot of the same work was duplicated. Btw, this is a 2012 750li with 37,000 at the time of the second occurrence. The first occurrence happened at 29,931. It happened again 2 months later. This vehicle is unpredictable and you don't know when it will stall on you. The last repair reduced the powertrain output and takes a deep gasp before accelerating. Please read BMW's customer care service. The number of repairs are too numerous to list on the remainder of this thread.

- Tucker, GA, USA