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really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
31,014 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Buick Enclave seat belts / air bags problems

seat belts / air bags problem

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2012 Buick Enclave Owner Comments

problem #6

Aug 162016


  • 42,000 miles


Was involved in an accident where another driver seemingly proceeded thru a stop sign without an actual stop, my car was hit on the left side of the car...from side driver's door to front portion of vehicle, including grill...left side tire was buckled into vehicle with probable axle damage, etc. None of the air bags were deployed, and I hit my head on the driver's window, breaking the window, resulting in serious head injuries, etc. My vehicle was on a city street, 4 way stop, and had just started auto motion to turn left at intersection. I will be able to provide photos and additional documentation as requested.

- Indianapolis, IA, USA

problem #5

Apr 222015


  • 62,000 miles
The contact owns a 2012 Buick Enclave. While driving at various speeds, the air bag warning light illuminated. The vehicle was taken to the dealer who diagnosed that the air bag sensors needed to be replaced. The vehicle was repaired, but the failure persisted. The vehicle was taken back to the dealer and the contact was informed that the passenger side air bag would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 62,000. MA 07/30/15

- Shannon, NC, USA

problem #4

May 012014


  • 29,000 miles
GM recall 14030 states in the event of a crash, the siab, front center airbag, if equipped, and/or seat belt pretensioners may not deploy increasing the risk of injury to the driver or front passenger. Parts are not currently available. GM is precluding dealers form allowing test drives or sale of any new or used Enclave until the recall is resolved. Notwithstanding the notice and the failure to repair Buick customer service says cars are safe to drive and refuses to provide any compensation to current owners such as myself to park the car until the safety issue is resolved and allow for alternate transportation. So they are telling me my car has an increased injury risk they are telling me it is being recalled they are telling me they do not have the parts to fix it they are precluding dealers from letting anyone drive them and precluding sale but telling me the car is safe not withstanding the notice that says it is not. Replacement vehicle should be provided of funds to pay for rental provided so the car can be parked until they can address the recall.

- Mccormick, SC, USA

problem #3

Mar 112014

Enclave 6-cyl

  • 23,083 miles


Hello, problem: Front passenger side seat belt alarms with less than 5 pounds of weight on the seat. Facts: I own a 2012 Buick Enclave. I had a service clinic appointment with sterling mccall Buick at the sw freeway in houston, Texas. A few days before the appointment the seat belt alarm would ding when my purse and ipad was on the seat. I weighed the items they weigh 4.8 pounds. This is the second time I have had this issue. They replaced the module about 45 days ago. Outcome: I was forwarded GM service notice document id 31202743/#08-09-41-0071. I could not believe this notice. I am not to put any electronic devices or large drinks in the front of the car. Really? there is a usb in the dash compartment of the SUV (without a notch for the cord - rolling my eyes) and GM thinks there will not be an electronic device in the front seat" and a large drink? I really don't get the large drink thing. That is hilarious. My dealership gave me a seat belt extender to keep the thing from dinging constantly. Opinion: I think the module under seat is so frequently defective that GM has written this notice to unburdened the corporation of further warranty work. They can't put a piece of aluminum foil under the seat to shield this module from interference? of course I don't know how you could shield it from the large drink threat, bounty paper towels? my concern is if there is an electronic device in the pocket or lap or at the feet of a passenger will the air bags deploy"

- Houston, TX, USA

problem #2

Jan 032013


  • miles
I have bought a Buick Enclave 2012 the fix air bag sign is on all the time I went to fix it to the dealer but still it's not fixed.

- Newark , CA, USA

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problem #1

Apr 072013

Enclave 6-cyl

  • Automatic transmission
  • 30,000 miles
The contact owns a 2012 Buick Enclave. The contact stated that while driving 45 mph, another vehicle crashed into the front passenger side of the contacts vehicle and all of the air bags failed to deploy. The contact sustained injuries to the left leg and arm. The front passenger sustained injuries to the head, back and shoulders. The rear driver's side passenger sustained neck injuries, as well as upper and lower back injuries. A police report was filed of the incident. The vehicle was towed to an independent shop however, the technician was unable to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 30,000. Updated 6/18/13 updated 07/11/2013

- Tulsa, OK, USA

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