The contact owned a 2012 Buick Enclave. While driving 50 mph, another vehicle crashed into the contact's vehicle. The seat belt failed to restrain the driver who, as a result, sustained broken ribs that required medical attention. The front passenger reclined all the way back, pinning the rear passenger. A police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 65,000. Updated 03/10/16

- Arroyo Grande, CA, USA

Hello, problem: Front passenger side seat belt alarms with less than 5 pounds of weight on the seat. Facts: I own a 2012 Buick Enclave. I had a service clinic appointment with sterling mccall Buick at the sw freeway in houston, Texas. A few days before the appointment the seat belt alarm would ding when my purse and ipad was on the seat. I weighed the items they weigh 4.8 pounds. This is the second time I have had this issue. They replaced the module about 45 days ago. Outcome: I was forwarded GM service notice document id 31202743/#08-09-41-0071. I could not believe this notice. I am not to put any electronic devices or large drinks in the front of the car. Really? there is a usb in the dash compartment of the SUV (without a notch for the cord - rolling my eyes) and GM thinks there will not be an electronic device in the front seat" and a large drink? I really don't get the large drink thing. That is hilarious. My dealership gave me a seat belt extender to keep the thing from dinging constantly. Opinion: I think the module under seat is so frequently defective that GM has written this notice to unburdened the corporation of further warranty work. They can't put a piece of aluminum foil under the seat to shield this module from interference? of course I don't know how you could shield it from the large drink threat, bounty paper towels? my concern is if there is an electronic device in the pocket or lap or at the feet of a passenger will the air bags deploy"

- Houston, TX, USA