9.4

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,167 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Cadillac CTS body / paint problems

body / paint problem

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2014 Cadillac CTS Owner Comments

problem #3

Apr 082020

CTS 6-cyl

  • miles

A D V E R T I S E M E N T S

Rear differential at risk of failure. I contacted Cadillac customer service and they did not see the recall in their system and advised me to contact NHTSA. They said that the NHTSA did not show a recall for that vehicle. The consumer stated the vehicle had numerous safety defect repairs. The consumer requested that the vehicle be bought back.

- Austin, TX, USA

problem #2

Jul 012014

CTS 4-cyl

  • miles
I have told the dealer that I leased the car from that there is a terrible glare and reflection on the windshield from the dashboard. The interior is a new light color and they are having problems with reflections of the cutouts and vents that mirrors the whole top of dash on windshield. When sun shines there is such a distraction that your eyes are all over the place and it is very difficult to see clearly through the windshield without being distracted. If a person or child darted in front of the car when I am distracted by a reflection of all the designs and cutouts, it could be very dangerous. I am still waiting for a response from Cadillac. I have never seen any other car with a light color dashboard and am surprised this wasn't researched before manufacturing. Please advise.... thank you

- West Bloomfield, MI, USA

problem #1

May 152014

CTS 4-cyl

  • 3,500 miles
Original window label has government 5 star rating for frontal crash and rollover. This was important to me as this will probably be my last car. Letter dated May 16, 2014 from GM changed the 5 star rating to no rating at all. I'm sure GM used the original window label in determining cost of car and dealers used it as a selling point. The cost was substantial to me and I may not have bought it at all if I had known correct safety rating. I feel I was deceived, lied to, and mislead.

- Camden, NC, USA

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