Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
5 / 3
Average Mileage:
17,137 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Avalanche seat belts / air bags problems

seat belts / air bags problem

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2002 Chevrolet Avalanche Owner Comments

problem #9

Jan 032006

Avalanche 4WD 8-cyl

  • Automatic transmission
  • 64,900 miles


: the contact stated while driving around a curve the vehicle slid off the road and through gravel into a metal telephone pole and a tree. Upon impact, both frontal airbags and the side curtain airbags failed to deploy. The contact sustained neck and shoulder injuries along with bruises and pain. The passenger sustained minor injuries. Both occupants were wearing seat belts. The vehicle was towed to an independent repair shop which determined the vehicle was a total loss by visual inspection. A police report was taken at the scene. The vehicle has not been inspected by a service dealer or the insurance company. This was the second failure of the air bags. The contact hit a deer at 65 mph at an earlier date, and all the air bags failed to deploy. The driver was wearing a seat belt and sustained no injuries during the accident. The vehicle received damage to the grill, headlights and front bumper. The vehicle was repaired by a dealer and returned to service. There were no warning indicator prior to the air bag failure in either accident. Updated 01/25/06.

- Philippi, WV, USA

problem #8

Jul 112005

Avalanche 4WD 8-cyl

  • Automatic transmission
  • 66,000 miles
1. motor vvehicle accident 2. air bag did not deploy 3.not at this point

- Ruidoso, NM, USA

problem #7

May 122003

Avalanche 8-cyl

  • Automatic transmission
  • miles
Traveling at 65 mph passing another car switched land and rearend went out. Did 360 degree and hit the side on high way. Air bag did not deploy. It did $9000 in damage to the front end. Steering feels like its hitting another metal dealer has to grease the steering shaft every 25,000 miles factory defect but I have to pay for it after warranty ran out. Applying brake when making a turn if truck goes over a road hole or bump in the road anti-lock brake does not work and loose control of the truck. Suspension is not good.

- Ringgold, GA, USA

problem #6

Mar 142003

Avalanche 4WD 8-cyl

  • Automatic transmission
  • 18,334 miles


The vehicle was involved in a rollover accident in which the vehicle rolled over three times yet neither air bag deployed. The dealer was notified. The consumer's wife applied the brakes but nothing happened, and steered to the right of the road to avoid hitting other vehicles. Scc

- Richmond, CA, USA

problem #5

Jan 162003

Avalanche 8-cyl

  • Automatic transmission
  • 5,000 miles
While driving on highway, consumer's vehicle skidded from the right to the left lane. Without warning the driver's side air bag fully deployed while the passenger side air bag partially deployed. Consumer's visibility was completely blocked resulting in car crashing into the guardrail. Both air bags deployed and were fully deflated before impact.

- Sullivan, IN, USA

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problem #4

Aug 092002

Avalanche 4WD

  • miles
I was changing lanes to pass a truck. As I completed the lane change, the back end continued to slide. I started to swerve left and right in my lane. As I passed the truck, my vehicle crossed over the right lane and hit the right the guardrail. I believe I hit the right rear of my vehicle twice on the guardrail. My vehicle then turned approximately 90 degrees counter-clockwise and headed straight into the concrete center divider. My vehicle bounced off the wall and ended up mostly in the right hand lane facing the traffic that was behind me. No airbag was deployed. The vehicle is classified as totaled by the insurance company.

- Hopkins, MN, USA

problem #3

Jul 172002


  • miles


While making a turn at a low speed vehicle rolled over, and air bags did not deploy. Dealer notified.

- Mount Pleasent, MI, USA

problem #2

Mar 052002


  • miles
While traveling at 15 mph vehicle slammed into side of another car. Upon impact, none of airbags deployed.

- Virginia Beach, VA, USA

problem #1

Dec 072001

Avalanche 4WD

  • Automatic transmission
  • miles
While driving 40 mph on wet pavement, consumer applied the brakes and ABS failed to activate which resulted in vehicle rolling over.. consumer stated as soon as he applied the brakes, the wheels locked up and the back of the vehicle broke loose from the road and spun 90 degrees to the left, vehicle skidded off the left side of the road and through a fence, vehicle then rolled into a ditch, consumer also added that the front and side airbags failed to deploy.

- Knoxville, TN, USA

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