Dash cracked in the corner of passenger air bag compartment, lot of vibration coming from dash and air bag area. If air bag deployed dash could become like shrapnel and cause serious injury to both passenger and driver.

- Warner Robins, GA, USA

Noticed a large crack in the dash board in front of the steering wheel that might effect the use of air bags if the dash is weakened from the crack.

- Iowa City, IA, USA

The contact owns a 2011 Chevrolet Avalanche. While driving 35 mph and attempting to engage the brakes, the vehicle did not slow down and the ABS failed. As a result, the contact's vehicle crashed into the rear end of another vehicle. The air bags failed to deploy. The contact sustained unknown injuries, but did not require medical attention. A police report was filed. The vehicle was taken to the dealer. The technician verified that the ABS failed and needed to be reset. The contact asked the manufacturer for a new ABS brake module under the warranty, but the manufacturer refused to replace the ABS brake module. The failure mileage was 24,500. Updated 4/21/15 updated 04/23/15

- Lebanon, IN, USA

The dashboard cracked for no reason in two places. One crack involves the passenger side airbag cover and the cover is coming off due to the crack. I told the dealership and they said they had seen this before but would not cover it. The crack is getting worse and the airbag cover is lifting up which will compromise the airbag deployment. There are many other complaints online of the same issue of cracking of the dashboard and all are saying the dealership will do nothing to fix this defect. This vehicle has already had to have the engine replaced twice due to defects, 3 times if you count the initial rebuilding of the engine.

- Snellville, GA, USA

The dashboard cracked at the corner of the passenger side airbag and spidered out into the air vent. I brought it to the local Chevy dealer, and basically told me to go away it wasn't under warranty. I bought an extended warranty I guess that doesn't cover anything. I know of hundreds of people with this same issue. This is about the safety of the consumers!!!

- Suisun, CA, USA

There a deep gash/crack in the dashboard on the passenger side that starts at the upper left corner of passenger airbag! very concerned after I googled this problem and can see that there are instances of this on GM vehicles 'all over the internet and the complaints date back to 2006. Also noting that most experience this problem about 24-48 months after new vehicle ownership, this is clearly a manufacturer problem and a safety problem! #1 if the airbag deploys either from necessity or randomly due to the structure of the dashboard being compromised, the dashboard could break apart into small sharp pieces that could be like "shrapnel" and cause severe injury or worse! #2 since the structure is compromised, what is the written documentation that there are no safety factors that need to be addressed if the airbag does randomly deploy while driving"! in this instance, it could also result in injury or death should a driver be startled at the unwarranted deployment of the airbag and swerve the vehicle or worse, my dealership, kuni of sacramento was only willing to repair if I paid a portion of the cost, and GM paid a portion. This is clearly a manufacturer problem; therefore, why should I pay any portion of the repair cost" I also noticed that most that paid for their repairs had recurrence of the same problem within 24 months or less!!!! #1 a consumer should not have to pay repairs for manufacturer problems and, #2 if the dealership and or GM is unwilling to provide this "at no cost to consumer service " and they state the vehicle is safe, then a written guarantee that this airbag will not deploy randomly while driving the vehicle, then a written statement must be provided to all of us as consumers of GM products by General Motors, Inc!

- Sacramento, CA, USA