This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When switching between drive and reverse, the brakes stop working/lock up. This mainly occurs when parking backward or backing out of parking spot. This has caused a very minor collision with a parked car and the need to use the E-brake on multiple occasions to stop from backing into cars. I have told the dealership about the issue when I first bought the car and they were either not able to reproduce or didn't test it. It has not been inspected that I know of. There was a recall for this exact problem but it is under different VIN numbers. There were no warning lamps or messages when this problem occurs.
Hi, I have had my car for a total of 8 years so far. It was bought used, in perfect condition in the beginning. Years passed and I have gained many problems down the road. First, the valve had to be replaced, spent a little under $1K, car worked well, until it started leaking coolant. Second, the car started to jerk back if you were passing at least 60mph. You go above 65-70, the car would jerk back to where it felt as if the whole bottom of the car fell off. You could press the gas pedal and it would barely go, it felt as if you were pushing the car with your own hands from the back, as if it lost power to move forward. Third, why does my coolant leak" Why is it that I have to put coolant in it at least every other week" The fan is EXTREMELY loud as well, as if it's overheating.
The contact owns a 2013 Chevrolet Cruze. The contact stated that while at a complete stop with her foot depressed on the brake pedal, the vehicle would intermittently lurch forward without warning. The contact stated that the parking brake was activated to stop the vehicle from inadvertently moving forward. The vehicle was not taken to be serviced or diagnosed. The manufacturer had been notified of the failure and informed her that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 85,000.
Check-engine light comes on and stays; after repairs, it keeps flashing. "Traction control" message comes on and stays on. The air conditioning system keeps warning to be turned off, and heats up the car when not turned off. The care drives and dies while driving. The transmission is not consistent, takes much more time to accelerate. Breaks and fan replaced after a year of purchased and about 1,500 dollars have just been spent in repairs and the car still gives a check-engine light, shaking and about to die. Presently not in use. The safety issues for me and my family are high. I recently had to drive it with safety lights on and below 25 miles/hr to and from the mechanic. I have taken the car before two mechanics and it is still not resolved. The car is available for inspection upon your recall.
When in reverse on brakes do not engage properly-no braking action.. This same issue was addressed by a recall of 2012 models but GM has not issued a recall for 2013 models even though online research shows this is a common problem.
- Washington, UT, USA
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Brake problem can always stop the car may require increased pedal effort. The problem come on go. If I have an emergency it will not stop. There is a recall on this.
While driving and in motion the vehicle shuts off. After shutting off the ABS malfunctions and the steering malfunctions. This has happened twice now, both on city streets. Once disabled the vehicle will not restart on it's own; it doesn't even turn over. The vehicle will, however, restart if jump started. The first occurrence presented with a check engine light that coded as a faulty cam shaft sensor. This was replaced and the check engine light went away. The second occurrence presented with no lights or warnings. Both the battery and alternator were tested and are functioning.
I was driving about 35 mph on a city street when the person in front of me slammed on their brakes the first time I hit the brake and the car stopped the next time I hit the brake it was hard and didn't stop the car causing me to crash into the vehicle in front of me, the air bag did not deploy and I think it should have, causing my head to slam into the steering wheel causing me to bite my tongue in half. I have contact Chevrolet and GM multiple times and they won't do anything they literally have not cared one bit. I believe their is a problem with the braking system or the vacuum system in the brakes and I am not the first person that this has happened to in a Cruze, I looked it up after it happened and I found a few other stories of the same thing happening.
While driving the car on an off ramp the display panel showed 3 warning light, ABS, traction control, and brake. The communication panel, where the speed and all communications about the car are given, then said reduced engine power and my car slowed down and my power steering stopped working. The panel then also said service stabilitrak and service traction control. It has happened more than once since I bought the vehicle and the dealer replaced the the ECM a few years ago and it hasn't fixed the issue as it still occurs. The most recent event happened last week.
The vehicle will ocassionally not stop when pressure is applied to the brakes. I have noticed it occurs most often when the vehicle is in reverse. The brake pedal also gets hard. It does not occur all the time.
I bought a 2013 Chevy Cruze a year ago. The brakes fail when car is in reverse and the brake pedal gets hard. It happens intermittently but I've taken it to the dealership twice and they couldn't find anything wrong. I'm afraid for my son to continue to drive this vehicle. There are no recalls but an internet search says there are many brake problems with all Cruze. Not happy I made this purchase and will be trading this in if the next service appt doesnt find anything wrong.
The contact owns a 2013 Chevrolet Cruze. While reversing out of the driveway, the brake pedal was depressed, but failed to engage. In order to stop the vehicle, the emergency brake had to be applied. There were no warning indicators illuminated. The vehicle was taken to the dealer (day's Chevrolet, 3693 cobb parkway nw, acworth, ga 30101, 678-269-6042) where it was diagnosed that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 100,930.
The contact owns a 2013 Chevrolet Cruze. While the vehicle was idling at a red light, it lost power and the brakes failed. As a result, the contact crashed into the preceding vehicle. A police report was not filed. There were no injuries. The contact was able to drive the vehicle. The vehicle was taken to paradise Chevrolet (6350 leland St, ventura, ca 93003). The manufacturer was contacted and did not assist. The contact experienced the same failure intermittently for four years. The vehicle was never diagnosed or repaired. The approximate failure mileage was 30,000.
Engage brakes and they grab then release pulsates cant seem to stop on roads last 2 times little snow in motion slow just started doing this car acts like its jumping up and down when trying to brake also noted rear brake lite in dark is flickering when I apply the brake pedal when sitting
Since purchasing my car it has done strange things with what I thought was the breaks. When stopping at a light etc.. the car will jump forward.. sometimes only once and others it does it over and over until I accelerate again. I took it to the dealership where I purchased it. David maus in sandford fl. The service tech took a ride with me.. he stated that he's heard this from other Chevy Cruze owners and it's just what these cars do. It did demonstrate the jumping, thrusting forward while the service tech was driving. I was not happy with this answer but believed he knew what he was talking about. Yesterday I get in my car and it will hardly go. The service stabiltack light was on. Then every light on the dash came on. Obviously I understand things go bad on cars as it's 4 years old. But after reading hundreds of these complaints online I believe this is a problem with these cars that can be dangerous. And it's unbelievable to me that there is no recall after all the reports and complaints. When it jumps hops thrust forward you never know if it's going to be a little or a lot. This problem has been ongoing with no help from the certified mechanics. I put the date as 2013 because as I said it's been on going and now it's completely broken. Which could have been prevented had the mechanics helped me in 2013
The contact owned a 2013 Chevrolet Cruze. While driving 25 mph, the brake pedal was applied but failed to respond. The brake pedal was difficult to depress and did not move. As a result, the contact rear ended another vehicle. The driver side air bag deployed. The driver sustained. Bruises to the face, neck, and leg. Additionally the driver's left hand was overextended. Medical attention was received. A police report was filed. The vehicle was destroyed and towed. The manufacturer was notified of the failure. The failure mileage was 38,042.
"takata recall" we were going to church on Sunday morning, it was a raining day, I was driving at 35-38 mph in a zone 40 mph. I was approaching to a curve when I intended to brake, the car slipped to the left all the way, it dont braked, it dont turn on the sensor to stabilize the car and the most important, any of the air bags in the left side, it dont came out. This is the police accident report case # HC170007937.
Owner drives the vehicle for 10 miles or greater and after parking for several minutes the vehicle has a burning smell inside. It remains for days at a time even if the vehicle has not been driven. This has occurred since ownership. Second problem; brakes lock up after the car is washed and parked for a few minutes. Remedy is to step on the accelerator with the vehicle in gear (drive or reverse) and prepare to brake immediately. It took 1000 RPM's to get the brakes released this time. It happens each time the car is washed in a stationary position. Mileage is 27,000.
Brake pedal becomes difficult or impossible to compress resulting in difficulty bringing the vehicle to a complete stop. Seems to occur at low speeds. There have been 4-5 occurrences in the last 3-4 months. Bringing vehicle to dealer for evaluation. Car has 45000 miles.
Lately I've been noticing the touch screen radio to flicker and completely lose power. I figure it was just a glitch with the all the technology that this car has. Well, the service antitheft deterrent system continues to come on, but goes away. Car is fine. Last Saturday my car wouldn't start until the 3rd try. The car completely shut off, absolutely no power, key wouldn't come out of the ignition. After 15 minutes it started, the radio flicker. On my way to work, the radio kept cutting out then as I was slowing down to turn, my steering and brakes gave out, nearly causing a huge collision! this seems to be a very common thing with the 2013 Cruze lt. Chevy needs to do something! I do not feel safe in this car anymore! no one seems to know the problem" it's life or death here, I travel a lot for work and get on busy highways. How many injuries or deaths do you need to correct this major problem"
A D V E R T I S E M E N T S
- Port Orange, FL, USA